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P
Rating: 5 out of 5
Perfect
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 010 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 2, 3, 4 and 5 stars
Reset filtersF
Rating: 5 out of 5
Top delivery
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O
Rating: 5 out of 5
Fast shipping, product conforms to it, it's perfect
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G
Rating: 5 out of 5
As always, a very good online store, with a great customer service if needed, who responds immediately by phone and easily resolves any request. I can only recommend.
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F
Rating: 5 out of 5
Very serious site. Impeccable and fast service with good prices.
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J
Rating: 5 out of 5
Excellent product
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S
Rating: 4 out of 5
Nothing to report
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P
Rating: 5 out of 5
Seriousness of the company in terms of price, information, and timing Philippe
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J
Rating: 5 out of 5
Perfect. Serious service.
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L
Rating: 5 out of 5
Always satisfied with bike material orders
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C
Rating: 5 out of 5
Super fast and efficient
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J
Rating: 5 out of 5
Several orders placed without any problem. Informed about my orders until delivery.
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J
Rating: 5 out of 5
material conforms to what I expected
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J
Rating: 5 out of 5
Material delivered quickly.
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C
Rating: 5 out of 5
Very effective
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R
Rating: 5 out of 5
Perfect!
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R
Rating: 5 out of 5
FAST AND EFFECTIVE
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P
Rating: 5 out of 5
Perfect received on time and satisfied
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A
Rating: 5 out of 5
Interesting price and fast delivery.
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J
Rating: 5 out of 5
PERFECT
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N
Rating: 5 out of 5
A quick delivery and in accordance with the order.
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C
Rating: 5 out of 5
Nickel
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R
Rating: 5 out of 5
all good
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K
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Serious site fast delivery I highly recommend
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I
Rating: 5 out of 5
Fast shipping, good communication, I recommend.
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D
Rating: 5 out of 5
All perfect
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E
Rating: 4 out of 5
Product received without issue, meets my expectations.
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J
Rating: 4 out of 5
Equipment as described
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A
Rating: 5 out of 5
Fast and tracked delivery.
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B
Rating: 4 out of 5
Product corresponds to my request however I do not appreciate the fact that it was on sale 2 days later... a bit disappointed
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P
Rating: 5 out of 5
very satisfied with the bike material deserves 10 stars
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J
Rating: 5 out of 5
Very satisfied
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M
Rating: 5 out of 5
fast shipping. clean and well-packaged parcel. product that corresponds to the order.
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B
Rating: 2 out of 5
Hello, having paid what was necessary to receive my package in 2-3 working days and it was 1 week. I communicated to express my dissatisfaction, to this day no response. Sportively. Benoît
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Response from Materiel-velo.com
Hello,
Thank you for your feedback and we sincerely regret the perceived lack of communication regarding your order.
The derailleur hanger you ordered was indicated for dispatch within 2 to 4 days, which explains the observed delay. However, we understand your expectation and we are actively working to improve our communication on order tracking.
Thank you for your trust,
The Materiel-velo.com team
Thank you for your feedback and we sincerely regret the perceived lack of communication regarding your order.
The derailleur hanger you ordered was indicated for dispatch within 2 to 4 days, which explains the observed delay. However, we understand your expectation and we are actively working to improve our communication on order tracking.
Thank you for your trust,
The Materiel-velo.com team
P
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
well received
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J
Rating: 5 out of 5
Package received very quickly and in accordance!
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S
Rating: 5 out of 5
Very practical and quick pickup in store, even when it's not in stock at the pickup store. Quality brakes that do the job well!
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