Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 11 754 published reviews
5 10,8k 92% 4 578 5% 3 162 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 2, 3, 4 and 5 stars

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D
Dominique C.
Rating: 5 out of 5
following a purchase from 29/08/2025
Very good
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M
Michel B.
Rating: 3 out of 5
following a purchase from 21/08/2025
Following an order error, I am still waiting for the refund of the product returned to the store on August 26.
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Response from Materiel-velo.com
Hello Michel,

Thank you for taking the time to share your opinion. We are sorry to hear that you encountered a problem with your order and that your refund is taking time to process. Your satisfaction is important to us, and we are doing our best to resolve this type of situation quickly.
Your refund was processed on 24/09/25 so it should be effective today.

Best regards,
The Materiel-velo.com team
M
Marc P.
Rating: 4 out of 5
following a purchase from 19/08/2025
Completely satisfied.
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S
Sylvain F.
Rating: 5 out of 5
following a purchase from 29/08/2025
I have been ordering for years and have never been disappointed, very good site.
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P
Patrick D.
Rating: 5 out of 5
following a purchase from 30/08/2025
Materials received within two days in good condition. Thanks to MATERIEL VELO which I recommend.
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P
Philippe G.
Rating: 5 out of 5
following a purchase from 29/08/2025
Perfect, material conforms to the description, good quality and easy to assemble.
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D
Didier B.
Rating: 5 out of 5
following a purchase from 30/08/2025
Very good
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P
Pascal B.
Rating: 5 out of 5
following a purchase from 31/08/2025
Excellent value for money!
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E
Emmanuel S.
Rating: 5 out of 5
following a purchase from 30/08/2025
I am satisfied with my order efficiency and speed
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S
Séphane C.
Rating: 4 out of 5
following a purchase from 30/08/2025
Conforms to the description.
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P
Philippe M.
Rating: 5 out of 5
following a purchase from 30/08/2025
Order received well, perfect now the product is on hold as I anticipate the purchase of my tires to have the quality of the product later
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Thierry D.
Rating: 5 out of 5
following a purchase from 29/08/2025
Top
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L
Laurent L.
Rating: 4 out of 5
following a purchase from 29/08/2025
Order conforms and within the deadlines. Return of the too small jacket required a follow-up.
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Xavier C.
Rating: 5 out of 5
following a purchase from 29/08/2025
Great service
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J
Johann T.
Rating: 5 out of 5
following a purchase from 29/08/2025
Easy order. Product as described and delivered on time. Perfect thank you.
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F
Frédéric D.
Rating: 5 out of 5
following a purchase from 31/08/2025
Order received quickly.
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B
Bernard A.
Rating: 5 out of 5
following a purchase from 30/08/2025
Very professional
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J
Jean-Claude A.
Rating: 5 out of 5
following a purchase from 30/08/2025
In line with what I expected. Too bad the order for Conti tubes is limited.
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C
Claude J.
Rating: 5 out of 5
following a purchase from 29/08/2025
Fast
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E
Emmanuel F.
Rating: 5 out of 5
following a purchase from 31/08/2025
Very good
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J
Jean Claude M.
Rating: 5 out of 5
following a purchase from 30/08/2025
excellent
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P
Patrick N.
Rating: 5 out of 5
following a purchase from 31/08/2025
Order received within 24 hours and in perfect condition as always.
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F
Francois C.
Rating: 5 out of 5
following a purchase from 30/08/2025
Happy with the parts. And very responsive on the phone, thanks to the team.
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G
Gilles H.
Rating: 5 out of 5
following a purchase from 29/08/2025
Very good.
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A
Alexandre M.
Rating: 5 out of 5
following a purchase from 31/08/2025
Perfect.
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R
Raymond L.
Rating: 5 out of 5
following a purchase from 29/08/2025
Friendly phone reception. Package delivered on time. Perfect!
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D
Dominic B.
Rating: 5 out of 5
following a purchase from 31/08/2025
Nothing to say.
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W
William G.
Rating: 4 out of 5
following a purchase from 27/08/2025
Great, thank you.
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A
Alain R.
Rating: 5 out of 5
following a purchase from 30/08/2025
Very efficient site and part received quickly.
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L
Lionel B.
Rating: 5 out of 5
following a purchase from 30/08/2025
Material conforms to the order; fast delivery
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V
Virgile G.
Rating: 5 out of 5
following a purchase from 29/08/2025
Top
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Jean-Paul D.
Rating: 5 out of 5
following a purchase from 30/08/2025
Always satisfied with my purchases
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Paul B.
Rating: 5 out of 5
following a purchase from 29/08/2025
Excellent store, serious and punctual.
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J
Jean Noel T.
Rating: 5 out of 5
following a purchase from 29/08/2025
All good
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P
Pascal C.
Rating: 5 out of 5
following a purchase from 29/08/2025
I recommend
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J
Julien D.
Rating: 5 out of 5
following a purchase from 29/08/2025
Very good
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Thierry G.
Rating: 5 out of 5
following a purchase from 29/08/2025
Very fast order delivery, very competitive prices.
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S
Serge C.
Rating: 5 out of 5
following a purchase from 30/08/2025
Very satisfied
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A
Antoine L.
Rating: 5 out of 5
following a purchase from 29/08/2025
Perfect.
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T
Tixier J.
Rating: 5 out of 5
following a purchase from 29/08/2025
Satisfied
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