Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 998 published reviews
5 11,9k 92% 4 634 5% 3 173 1% 2 93 1% 1 155 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 2, 3, 4 and 5 stars

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D
Dominique B.
Rating: 5 out of 5
following a purchase from 16/09/2025
Perfect
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D
Daniel D.
Rating: 5 out of 5
following a purchase from 12/09/2025
No false notes
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E
Eddy A.
Rating: 5 out of 5
following a purchase from 16/09/2025
Top site. Delivery is great
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G
Gerard C.
Rating: 5 out of 5
following a purchase from 16/09/2025
Satisfactory experience
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Pascal B.
Rating: 5 out of 5
following a purchase from 16/09/2025
Satisfied with my order
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R
Romain J.
Rating: 5 out of 5
following a purchase from 14/09/2025
Very good store, attentive and welcoming staff.
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B
Bernard R.
Rating: 5 out of 5
following a purchase from 16/09/2025
Perfect. Nothing to report.
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Patrick M.
Rating: 5 out of 5
following a purchase from 17/09/2025
Cool preparation and very fast delivery, great
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Lafon P.
Rating: 5 out of 5
following a purchase from 16/09/2025
Very satisfied
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R
René P.
Rating: 5 out of 5
following a purchase from 16/09/2025
no problem
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Andre C.
Rating: 5 out of 5
following a purchase from 12/09/2025
Arrived on time
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P
Pascal B.
Rating: 2 out of 5
following a purchase from 01/09/2025
A product advertised as in stock, but delivered 15 days later because it was actually out of stock. This is not very pleasant, especially when it is a wear part and you end up with a bike immobilized.
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Response from Materiel-velo.com
Hello,

We are sorry for this delay and fully understand the inconvenience caused, especially when it is an essential wear part for the use of your bike.

In some cases, we are dependent on our suppliers' stock, which can exceptionally impact our shipping times, despite an initial indication of stock within 2-4 days. We do our utmost to avoid this type of situation and improve the reliability of our timelines.

Thank you for your understanding,
The Materiel-velo.com team
P
Philippe S.
Rating: 5 out of 5
following a purchase from 16/09/2025
Great promo, fast shipping.
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Romain B.
Rating: 5 out of 5
following a purchase from 16/09/2025
Order quickly shipped. Quality.
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P
Pierre J.
Rating: 5 out of 5
following a purchase from 16/09/2025
Order completely compliant, deadlines respected, no issues.
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D
Didier M.
Rating: 5 out of 5
following a purchase from 15/09/2025
Always very satisfied with the order tracking and delivery.
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Pascal P.
Rating: 5 out of 5
following a purchase from 16/09/2025
Very good
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B
Bruce B.
Rating: 5 out of 5
following a purchase from 11/09/2025
Good brand for cycling equipment sales
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E
Emmanuel A.
Rating: 5 out of 5
following a purchase from 16/09/2025
I am very happy, before my purchase I called for advice, I spoke to a very kind and competent person who took the time to explain the differences between the two products, so I was able to choose the one best suited to my needs.
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R
Rubén C.
Rating: 5 out of 5
following a purchase from 11/09/2025
Available component and fast delivery.
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Patrick D.
Rating: 5 out of 5
following a purchase from 16/09/2025
I recommend Matériel Velo without hesitation.
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Alain D.
Rating: 5 out of 5
following a purchase from 15/09/2025
You're good.
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Alexis R.
Rating: 5 out of 5
following a purchase from 15/09/2025
Good quality price ratio on the ranges of products offered. Listening to the customer. Keep it up...
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M
Michel L.
Rating: 5 out of 5
following a purchase from 15/09/2025
Very good
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J
Jean-Jacques B.
Rating: 5 out of 5
following a purchase from 10/09/2025
Impeccable customer service.
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J-François V.
Rating: 5 out of 5
following a purchase from 14/09/2025
Excellent product arrived on time
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Patrick P.
Rating: 5 out of 5
following a purchase from 29/08/2025
Speed of shipping, return compliant and fast, refund made in the best time, choice of products
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F
Fabrice L.
Rating: 5 out of 5
following a purchase from 13/09/2025
Arrived on time, the saddle meets my expectations and I realize that this is an important element that I had neglected until now. I have better performance and no longer feel discomfort in the ischial area.
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G
Guillaume C.
Rating: 5 out of 5
following a purchase from 14/09/2025
Delivery and product as described
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Philippe R.
Rating: 5 out of 5
following a purchase from 15/09/2025
Fast delivery via Chronopost, very satisfied.
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Thierry C.
Rating: 5 out of 5
following a purchase from 13/09/2025
Very pleasant site, multiple choices. Responsiveness for sending the package. Very reasonable price. Top.
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Hubert J.
Rating: 5 out of 5
following a purchase from 15/09/2025
Product conforms to the order, very well packaged.
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Olivier S.
Rating: 5 out of 5
following a purchase from 15/09/2025
Reasonable price and order received quickly!
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Fabrice B.
Rating: 5 out of 5
following a purchase from 14/09/2025
Product conforms and delivered quickly.
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Gardelli K.
Rating: 5 out of 5
following a purchase from 08/09/2025
Very good quality shoe for a reasonable price
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Richard C.
Rating: 5 out of 5
following a purchase from 15/09/2025
Good in every respect, the product corresponds to what I had in mind.
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Patrice M.
Rating: 5 out of 5
following a purchase from 15/09/2025
Order delivered quickly and as expected
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C
Christian H.
Rating: 5 out of 5
following a purchase from 12/09/2025
I am super satisfied with my purchase and the product. Super fast delivery to French Polynesia. Thank you very much, matériel vélo
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L
Lionel T.
Rating: 5 out of 5
following a purchase from 15/09/2025
Fast delivery.
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