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G
Rating: 5 out of 5
Very satisfied and a very short delivery time
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 998 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 2, 3, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Perfect as usual.
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R
Rating: 5 out of 5
I received the remote buttons I ordered, but my bike shop couldn't install them. I would like to return them and replace them with TQ HPR V03 remote. Best regards
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M
Rating: 5 out of 5
Quality service
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J
Rating: 5 out of 5
Well received quickly. Product used, it's OK. The mountain bike is ready for another ride!
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D
Rating: 5 out of 5
Satisfied
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J
Rating: 5 out of 5
Top nothing to say
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T
Rating: 5 out of 5
Careful and fast order
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T
Rating: 5 out of 5
I highly recommend!!
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P
Rating: 5 out of 5
very satisfied with the chain tool and the service from matériel-vélo.com
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Y
Rating: 5 out of 5
Very good
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B
Rating: 5 out of 5
All good.
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T
Rating: 5 out of 5
Everything was OK
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J
Rating: 5 out of 5
Perfect order.
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O
Rating: 5 out of 5
Very good... as usual..!
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J
Rating: 5 out of 5
perfect
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N
Rating: 5 out of 5
Fast reception Product conforms No problem Perfect!
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F
Rating: 5 out of 5
Top
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S
Rating: 5 out of 5
Fast delivery, correct packaging, everything you can expect from an online seller. Thank you.
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M
Rating: 5 out of 5
Top material. Very satisfied
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J
Rating: 5 out of 5
Very satisfied: choice, delivery etc...
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D
Rating: 4 out of 5
Products conform. Key for telescopic seat Bontrager perfect! Delivery in lockers super!
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V
Rating: 4 out of 5
Very happy, fast delivery just on my bike the front was poorly screwed otherwise the rest is great
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R
Rating: 5 out of 5
Conforming to my order
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M
Rating: 5 out of 5
Serious site, delivery always OK.
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R
Rating: 5 out of 5
Very good site. Quite reasonable prices. Looking forward to testing the received material.
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M
Rating: 5 out of 5
very good site!
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O
Rating: 5 out of 5
Many choices, fast delivery
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P
Rating: 4 out of 5
Fast delivery, very competitive prices, however, a doubt about the reliability of the pressure tester ordered.
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S
Rating: 5 out of 5
Material received quickly. No issues.
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G
Rating: 5 out of 5
Top delivery speed!
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R
Rating: 4 out of 5
Order of a pair of wheels for my first order on bike equipment, everything went well. The delivery time of 4 days announced because the product was out of stock was respected. I take away one star because the packaging of the wheels was not great, the axle of the rear wheel had pierced the box and was sticking out of the package, luckily it was not damaged except for a few small scratches but for a pair of wheels over €1000 we would have preferred a slightly larger box with better protection including plastic caps on the axles to protect them as I have already had on other pairs of wheels ordered from other sites. Otherwise, the product received was conforming, the order tracking was well updated at each stage and the delivery time was respected even if DPD postponed the delivery from Saturday to Monday because "my establishment was closed" while I was indeed at home.
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P
Rating: 5 out of 5
Ok nothing to say, customer service is top
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R
Rating: 5 out of 5
Serious seller, everything was perfect from order to delivery!
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A
Rating: 5 out of 5
Conti gp 5000: excellent.
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J
Rating: 4 out of 5
Order received on time and product conforms.
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L
Rating: 2 out of 5
Too long a delay, I had to wait three months for an advisor to tell me that the company (Corima) was waiting for stickers to ship them to me, three long months where I was told that my delivery would be effective the following week.
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Response from Materiel-velo.com
Hello,
We fully understand your disappointment regarding this unusually long delay, and we are sincerely sorry for it.
The manufacturer Corima indeed experienced a supply slowdown during August, particularly due to the summer period, which impacted the availability of certain components like stickers. This exceptional situation unfortunately delayed the shipment of your order.
We thank you for your patience and remain at your disposal for any further inquiries at 04 74 694 694 or via our contact form.
The Materiel-velo.com team
We fully understand your disappointment regarding this unusually long delay, and we are sincerely sorry for it.
The manufacturer Corima indeed experienced a supply slowdown during August, particularly due to the summer period, which impacted the availability of certain components like stickers. This exceptional situation unfortunately delayed the shipment of your order.
We thank you for your patience and remain at your disposal for any further inquiries at 04 74 694 694 or via our contact form.
The Materiel-velo.com team
E
Rating: 5 out of 5
Nothing to report
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A
Rating: 5 out of 5
Fast delivery.
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P
Rating: 5 out of 5
Smooth ordering process. Fast delivery to a pickup point.
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