Customer reviews of Materiel-velo.com

The package arrived more than a week late (that's not a big deal). But above all, it was thrown over my gate (1.70m) in my absence and without notifying me by the DPD carrier. It's a Christmas gift. I hope the home trainer will work well.

Package well received within a reasonable time, good service

Hello, among my ordered items in my recent purchase is the rear light which poses a problem regarding its operating duration. After an hour it stops in continuous mode.

Long delivery times, very long, with a product probably out of stock (but not specified at the time of order) and waiting for restocking from the supplier... But without communication from the seller, unfortunately

No problem, conforms to the order

Order delivered within the expected time, perfect. Now remains to validate the quality of the product that I have not yet been able to test

Equipment delivered to Bordeaux instead of Ste Luce

Nothing to say about access to the site, packaging and delivery. I just have a negative opinion on one of the expensive products, hardware and poorly adapted.

Fast delivery and in accordance with the order. Nothing to complain about

Satisfied with the material and the service. That said, 4 stars because it took a long time to be delivered, due to supplier shortage. That said, I recommend.

Very unhappy with my order

Material perfectly corresponding to what I expected received within the deadlines

Unfortunately, the di2 grx is the only solution to replace an ultegra di2 11v. You have to deal with it.

Speed and correct price

The delivery by DPD was catastrophic

Package in good condition and delivery within the indicated delivery times

Delivered to a relay point more than 10km from my initial relay

Small computer problem during payment, but quickly resolved by Lucas. Delivery OK, nothing is missing and everything is in good condition. Moreover, it was very fast. Bravo. Philippe

Change of delivery store without asking for our opinion

I ordered winter MTB shoes. It was recommended to take our usual size. Big mistake, I couldn't even get my foot into the shoe. There was no larger size available, so I returned it. Refunded very quickly but the return was at my expense, which was €10.70.

The site is well made, quite easy to find items and order

Thank you

NO WORRY A LITTLE LONG DELAY

4 stars because nothing is 100% perfect, however the quality of the people and services of Matériel-vélo comes close. A satisfied and loyal customer, December 2025.

Package well received, but box slightly damaged.

good value for money

price, delay, impeccable choice!

I had to contact customer service to confirm the arrival of my order. Because it was not confirmed at the Bondues store..

Good product

Order arrived on time, product conforms to my request.

Fast delivery, good merchandise

good value for money and speed of delivery

Good advice and speed

I am satisfied

At Matériel vélo I only buy online because I am disappointed every time I go to the store, too bad...

Delivery a bit long

fast and efficient delivery

Overall my shopping experiences on Matériel-vélo have always been good. For the last 3, I had some inconveniences: for one, I received a pair of shorts in a different color than requested and since it's white, I haven't used it yet (maybe for the home trainer, as a last resort). For the second to last, I ordered Biemme shorts, which I had been very happy with during a previous order, but it turned out they were not of the same quality - not long distance, thin padding. During the last one, I made a mistake on Shimano shoes (both too small and not having the same reference as the known and tested ones I wanted). The return is at my expense, so I gave these shoes to someone close. Otherwise, the site works well

with a bit of delay but thank you for the adequate responses

very good products, a bit long delays ....