English 
M
Rating: 5 out of 5
Fast delivery
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 771 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 2, 3 and 5 stars
Reset filtersT
Rating: 5 out of 5
I will recommend you. Best regards.
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H
Rating: 5 out of 5
Perfect as usual.
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B
Rating: 5 out of 5
Order as described and delivered quickly.
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C
Rating: 5 out of 5
The site Matériel-vélo.com is very reliable. In case of needs, they are very easily reachable and provide very good advice. Delivery is fast and always well packaged. Prices are very competitive. The customer service I needed is very responsive and was able to remedy my issue. It is a French site and I highly recommend it.
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M
Rating: 5 out of 5
very good purchase
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G
Rating: 5 out of 5
Sites that I highly recommend for mountain bike parts
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J
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Totally satisfied with my order.
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G
Rating: 5 out of 5
received on time
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D
Rating: 5 out of 5
Everything always goes very well on Matériel vélo. Good prices compared to the competition, products arrived quite quickly and always well packaged.
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S
Rating: 5 out of 5
Satisfied with my purchase, thank you.
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S
Rating: 5 out of 5
We can trust them, everything is going very well and with satisfaction.
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L
Rating: 5 out of 5
Nothing to complain about
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O
Rating: 5 out of 5
Very very good.
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D
Rating: 5 out of 5
Very satisfied
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J
Rating: 5 out of 5
Delivery was compliant and fast. Effective
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B
Rating: 5 out of 5
A lot of research on other sites. Equipment. Bike remains the cheapest and above all, the gear is available
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A
Rating: 5 out of 5
Super convenient to be able to buy tires online, pick them up in-store and have them mounted right away
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C
Rating: 5 out of 5
Fast delivery
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J
Rating: 5 out of 5
Hello, very satisfied with the follow-up of my order and the delivery time (product ordered on a Sunday evening and received on Tuesday morning). Very competitive prices. I recommend this site
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M
Rating: 5 out of 5
Online purchase, very interesting prices. Fast delivery with a top welcome to pick up my package in Bondues
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M
Rating: 5 out of 5
Top and fast.
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P
Rating: 2 out of 5
The pump head does not match the description which states "an automatic pump head". Is that not the case? Do you have a solution to replace this pump head?
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Response from Materiel-velo.com
Hello,
Thank you for your feedback and we are sorry to learn that the pump head does not meet your expectations. Your satisfaction is our priority, and we want to help you resolve this issue quickly. Please do not hesitate to contact our customer service, who will be happy to offer you a suitable solution.
Best regards,
The Materiel-velo.com team
Thank you for your feedback and we are sorry to learn that the pump head does not meet your expectations. Your satisfaction is our priority, and we want to help you resolve this issue quickly. Please do not hesitate to contact our customer service, who will be happy to offer you a suitable solution.
Best regards,
The Materiel-velo.com team
D
Rating: 5 out of 5
Impeccable, nothing to report
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J
Rating: 5 out of 5
Good product
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V
Rating: 5 out of 5
material and delivery conform
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J
Rating: 5 out of 5
very quickly delivered product as described
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M
Rating: 5 out of 5
Delivery within the announced deadlines and product as described.
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G
Rating: 5 out of 5
Very good company, products are also very good. The downside is the carrier and the relay point too far from my home, while there are 6 relay points in my municipality. To see for my next orders.
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F
Rating: 5 out of 5
Perfect as usual with Bike Equipment.
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S
Rating: 2 out of 5
I had ordered items that turned out to be unavailable. I had to contact you to find out.
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Response from Materiel-velo.com
Hello,
Thank you for taking the time to share your feedback. We are sorry to learn that you encountered availability issues with your order. The period after the end-of-year holidays tends to extend some restocking delays from our suppliers. Please feel free to contact us for any other requests.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your feedback. We are sorry to learn that you encountered availability issues with your order. The period after the end-of-year holidays tends to extend some restocking delays from our suppliers. Please feel free to contact us for any other requests.
Best regards,
The Materiel-velo.com team
L
Rating: 5 out of 5
Everything is perfect and very fast
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R
Rating: 5 out of 5
very good
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R
Rating: 5 out of 5
ok
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M
Rating: 5 out of 5
Fast and correct prices, to recommend
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F
Rating: 5 out of 5
Perfect.
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P
Rating: 5 out of 5
Everything is perfect as always.
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P
Rating: 5 out of 5
Good welcome and fast service
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C
Rating: 5 out of 5
Compliant with the order
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