English 
P
Rating: 5 out of 5
Everything is ok
Translated reviews
Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 771 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 2, 3 and 5 stars
Reset filtersT
Rating: 5 out of 5
Great
Translated reviews
S
Rating: 5 out of 5
Fast delivery, no surprises, everything is ok
Translated reviews
C
Rating: 5 out of 5
Excellent value for money
Translated reviews
P
Rating: 5 out of 5
Speed and clear tracking.
Translated reviews
J
Rating: 5 out of 5
As usual, no issues
Translated reviews
V
Rating: 5 out of 5
Always a pleasure to order from Materiel Vélo.
Translated reviews
V
Rating: 5 out of 5
Fast and careful shipping. Good product! I recommend.
Translated reviews
M
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
J
Rating: 5 out of 5
Material received quickly and conforms to my order. I placed this order via phone and your web service. Perfect welcome, perfect information, politeness and kindness were great.
Translated reviews
D
Rating: 5 out of 5
for your welcome and your listening. Thank you. Didier Dolley. 33470.
Translated reviews
H
Rating: 5 out of 5
Excellent quality-price ratio, fast shipping
Translated reviews
R
Rating: 5 out of 5
Very good a top team
Translated reviews
T
Rating: 5 out of 5
I am very satisfied with the orders placed
Translated reviews
J
Rating: 5 out of 5
very good
Translated reviews
A
Rating: 5 out of 5
Fast delivery
Translated reviews
H
Rating: 5 out of 5
Very good Thank you
Translated reviews
A
Rating: 5 out of 5
Perfect as usual.
Translated reviews
E
Rating: 5 out of 5
Top
Translated reviews
D
Rating: 5 out of 5
Perfect
Translated reviews
B
Rating: 5 out of 5
Nothing to report
Translated reviews
Y
Rating: 5 out of 5
Good service
Translated reviews
P
Rating: 5 out of 5
Always satisfied with the Nantes team with good advice
Translated reviews
S
Rating: 5 out of 5
Very satisfied
Translated reviews
S
Rating: 5 out of 5
Very professional site.
Translated reviews
W
Rating: 5 out of 5
Top, nothing to say
Translated reviews
M
Rating: 5 out of 5
I am very happy with my order
Translated reviews
F
Rating: 5 out of 5
Serious and reliable site, generally competitive prices and reliable shipping. This year, the only downside is the website's phone number, very difficult to reach, which is a shame when you need urgent information before an order!!! Or maybe I just didn't call on the right days
Translated reviews
P
Rating: 5 out of 5
Very fast delivery and item conforms to the order.
Translated reviews
J
Rating: 5 out of 5
Compliant and delivered quickly
Translated reviews
C
Rating: 5 out of 5
Nothing to report Good quality product, competitive price, fast delivery
Translated reviews
A
Rating: 5 out of 5
No issues with Matériel Vélo, reputable shop.
Translated reviews
H
Rating: 5 out of 5
Complete package and received very quickly. I was able to upgrade my road bike group. Thank you Materiel-velo.com!
Translated reviews
J
Rating: 5 out of 5
Very fast delivery and product is great
Translated reviews
R
Rating: 5 out of 5
Yes I am happy with my purchase because value for money nothing to say and especially they are not mistaken on any ingredient that I ordered. Bravo my Materiel Velo, I dreamed of riding with a high-end group, I have been riding with Ultegra for years which I find very good, but after 20 years of cycling, I wanted to treat myself because it’s my bike for my retirement, I was able to get a Dura Ace thank you. Materiel Velo a competitive price!!!!
Translated reviews
M
Rating: 5 out of 5
Top, good advice, delivery on time, I recommend
Translated reviews
R
Rating: 5 out of 5
Perfect and responsive customer service! Too bad the nearest store to me is 150 km away because we need more good bike shops like this one!
Translated reviews
P
Rating: 2 out of 5
Very disappointed because the order was placed on January 8 and the package was delivered by DPD on January 23, whereas it was indicated delivery in 2/3 working days. DPD never called me to find a solution for delivery and supposedly could not deliver to the Super U pickup point that I was offered to select as a pickup point. The home trainer seems to be a good product after a first use. Little noise and easy to install.
Translated reviews
Response from Materiel-velo.com
Hello Pascale,
Thank you for your feedback and we are sorry to learn that your delivery experience did not meet your expectations. We understand how frustrating this can be and take your comments very seriously. We did our best with DPD to resolve the situation, which was beyond our control.
Regarding the home trainer, we are glad that you found it easy to install and quiet. If you need further assistance or have questions, please do not hesitate to contact us. We remain at your disposal to improve your satisfaction.
Best regards,
The Materiel-velo.com team
Thank you for your feedback and we are sorry to learn that your delivery experience did not meet your expectations. We understand how frustrating this can be and take your comments very seriously. We did our best with DPD to resolve the situation, which was beyond our control.
Regarding the home trainer, we are glad that you found it easy to install and quiet. If you need further assistance or have questions, please do not hesitate to contact us. We remain at your disposal to improve your satisfaction.
Best regards,
The Materiel-velo.com team
S
Rating: 5 out of 5
clear product information. lowest price on the net. fast shipping. satisfactory packaging.
Translated reviews