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R
Rating: 5 out of 5
delivery as expected and fast nothing to say except thank you
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
As always everything correct.
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S
Rating: 5 out of 5
Order processed and sent quickly. Customer service and telephone advice are top-notch!
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S
Rating: 5 out of 5
Order processed and shipped quickly. Customer service and phone advice are top-notch!
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L
Rating: 5 out of 5
serious site and quality products
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T
Rating: 5 out of 5
Delivery compliant and express shipping
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N
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Complete catalog, precise descriptions and fast delivery. Top-notch!
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B
Rating: 5 out of 5
Fast and compliant delivery, as always.
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G
Rating: 5 out of 5
Product conforms fast delivery
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Y
Rating: 5 out of 5
Flawless.
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J
Rating: 5 out of 5
ALL GOOD, fast delivery to the relay point;
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O
Rating: 5 out of 5
always on top
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J
Rating: 5 out of 5
Delivery as per my order, deadline respected.
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C
Rating: 5 out of 5
very fast delivery
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C
Rating: 5 out of 5
perfect
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N
Rating: 5 out of 5
Order received very quickly. I haven't tried the bags yet but they are of quality...
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R
Rating: 3 out of 5
Hello, among my ordered items in my recent purchase is the rear light which poses a problem regarding its operating duration. After an hour it stops in continuous mode.
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Response from Materiel-velo.com
Hello Robert,
Thank you for taking the time to share your feedback. We are sorry to hear that the rear light is not working properly and stops after an hour. Please feel free to contact our after-sales service for assistance.
Best regards,
The team at Materiel-velo.com
Thank you for taking the time to share your feedback. We are sorry to hear that the rear light is not working properly and stops after an hour. Please feel free to contact our after-sales service for assistance.
Best regards,
The team at Materiel-velo.com
T
Rating: 5 out of 5
Very responsive customer service. Thank you
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C
Rating: 2 out of 5
Long delivery times, very long, with a product probably out of stock (but not specified at the time of order) and waiting for restocking from the supplier... But without communication from the seller, unfortunately
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Response from Materiel-velo.com
Hello Christophe,
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We are doing our best to improve communication regarding our products and their availability.
We have indeed experienced a supply issue regarding the Wahoo home trainers.
Best regards,
The Materiel-velo.com team
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We are doing our best to improve communication regarding our products and their availability.
We have indeed experienced a supply issue regarding the Wahoo home trainers.
Best regards,
The Materiel-velo.com team
G
Rating: 5 out of 5
Everything perfect.
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P
Rating: 5 out of 5
well received
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A
Rating: 5 out of 5
As always excellent.
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C
Rating: 5 out of 5
Order delivered on time, items matching my expectations, nothing to report, everything is perfect as usual.
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S
Rating: 5 out of 5
Good in every way.
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S
Rating: 5 out of 5
Fair prices, and very fast delivery. Top site
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P
Rating: 5 out of 5
no problem receiving the order, only the size of the long shorts is a bit tight (the L is a small L)
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N
Rating: 5 out of 5
As usual, perfect order and delivery very serious company.
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C
Rating: 5 out of 5
Fast delivery and interesting price
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B
Rating: 5 out of 5
Nothing to report, respect for deadlines. Professional company
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P
Rating: 5 out of 5
Very good.
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S
Rating: 5 out of 5
Fast, fair prices
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Y
Rating: 5 out of 5
Nothing to complain about as usual, top-notch.
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P
Rating: 5 out of 5
Top quality and delivery.
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C
Rating: 5 out of 5
Great and fast
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B
Rating: 5 out of 5
Fast delivery, no charge for delivery to the shop.
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P
Rating: 5 out of 5
Super fast. Very good product
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J
Rating: 5 out of 5
Product as described, interesting price and fast delivery.
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J
Rating: 5 out of 5
Fast shipping and good tracking, perfect, thank you!
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P
Rating: 5 out of 5
Great service for cycling enthusiasts, speed, seriousness, helpfulness, attentive.
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