Customer reviews of Materiel-velo.com

9,7 /10

Based on 11 769 published reviews

5 10,8k 92% 4 582 5% 3 165 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 2, 3 and 5 stars

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Marcelino A.

Published on 14/12/2025 à 18h43 following a purchase from 28/11/2025

Very happy with the purchase and the resolution of problems.

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Franck D.

Published on 14/12/2025 à 18h30 following a purchase from 03/12/2025

Price, speed, serious, a happy customer.

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Lorcan M.

Published on 14/12/2025 à 18h27 following a purchase from 03/12/2025

Interesting prices, fast shipping.

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David O.

Published on 14/12/2025 à 18h24 following a purchase from 02/12/2025

Very fast delivery. Package well packaged and in good condition.

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Pierre G.

Published on 14/12/2025 à 18h21 following a purchase from 15/11/2025

you must not forget it. The braking warning option is supposedly a very good idea that I could not highlight according to my various riding companions (maybe need to do a front wheel?). Conclusion: not unhappy with the purchase but maybe the product is not perfectly finished.

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Pascal P.

Published on 14/12/2025 à 18h21 following a purchase from 03/12/2025

all good

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Hervé C.

Published on 14/12/2025 à 18h16 following a purchase from 03/12/2025

Very good, what to say

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Herve L.

Published on 14/12/2025 à 17h54 following a purchase from 02/12/2025

Delivery issues due to the carrier. Delivered with a day's delay

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Serge L.

Published on 14/12/2025 à 17h45 following a purchase from 02/12/2025

very good transaction

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Guillaume S.

Published on 14/12/2025 à 17h33 following a purchase from 03/12/2025

Hyper fast delivery. Guaranteed low price applied without problem. I recommend

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Jean Pierre L.

Published on 14/12/2025 à 17h31 following a purchase from 03/12/2025

Faithful to my expectations as usual

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Jose P.

Published on 14/12/2025 à 17h24 following a purchase from 03/12/2025

Change of delivery location. Delivery made with 5 days delay. It's Christmas, the carriers are certainly overwhelmed. No problem.

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Jacques P.

Published on 14/12/2025 à 17h09 following a purchase from 03/12/2025

Purchase and return without problems.

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Fabien B.

Published on 14/12/2025 à 17h06 following a purchase from 03/12/2025

fast delivery and effective packaging

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Dominique J.

Published on 14/12/2025 à 16h58 following a purchase from 01/12/2025

Very responsive

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Philippe C.

Published on 14/12/2025 à 16h55 following a purchase from 03/12/2025

The delivery by DPD was catastrophic

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Serge C.

Published on 14/12/2025 à 16h53 following a purchase from 03/12/2025

Very satisfied

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Manu J.

Published on 14/12/2025 à 16h53 following a purchase from 03/12/2025

Great and really a good price compared to several websites. thank you very much

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Yannick D.

Published on 14/12/2025 à 16h48 following a purchase from 03/12/2025

Good bike equipment at bike equipment! With a special mention for the Artigues store that always gives good advice.

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Patrick F.

Published on 14/12/2025 à 16h47 following a purchase from 03/12/2025

Products confirmed to what I ordered with fast delivery

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Benoit M.

Published on 14/12/2025 à 16h45 following a purchase from 20/11/2025

Very satisfied

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Serge B.

Published on 14/12/2025 à 16h44 following a purchase from 04/12/2025

Perfect, super

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Pierre B.

Published on 14/12/2025 à 16h43 following a purchase from 02/12/2025

Compliant

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Erick C.

Published on 14/12/2025 à 16h43 following a purchase from 03/12/2025

Perfect

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Philippe L.

Published on 14/12/2025 à 16h38 following a purchase from 28/11/2025

Happy with Matériel Vélo, quality products at more than affordable prices... and it's French.

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Christophe B.

Published on 14/12/2025 à 13h39 following a purchase from 02/12/2025

fast shipping

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Thierry D.

Published on 14/12/2025 à 12h40 following a purchase from 30/11/2025

Perfect

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Jean-Jacques B.

Published on 14/12/2025 à 12h34 following a purchase from 02/12/2025

Nothing to report.

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Dominique B.

Published on 14/12/2025 à 10h48 following a purchase from 30/11/2025

The delivered products are always in accordance with the ordered products and within correct deadlines.

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Roland T.

Published on 14/12/2025 à 10h26 following a purchase from 30/11/2025

Perfect

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Roland G.

Published on 14/12/2025 à 09h44 following a purchase from 30/11/2025

Order as expected.

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Hugo T.

Published on 14/12/2025 à 09h28 following a purchase from 02/12/2025

Delivered to a relay point more than 10km from my initial relay

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Response from Materiel-velo.com Published on 15/12/2025

Hello Hugo,

Thank you for your feedback. We are sorry to hear that your delivery did not go as planned. This is a decision made directly by the carrier and not of our will. We will pass your feedback to our team to improve our service. Please feel free to contact us with any questions.

Best regards,
The Materiel-velo.com team

Jean-Louis A.

Published on 14/12/2025 à 09h04 following a purchase from 30/11/2025

Order well delivered on time to the chosen store

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Olivier C.

Published on 14/12/2025 à 08h54 following a purchase from 01/12/2025

good fast service

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Michel D.

Published on 14/12/2025 à 08h04 following a purchase from 27/11/2025

Hyper responsive after a return of too small gloves. My new pair arrived 2 days later with free shipping. I recommend bike equipment, always attentive.

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Richard D.

Published on 14/12/2025 à 08h00 following a purchase from 02/12/2025

Very good!

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Michel M.

Published on 14/12/2025 à 07h25 following a purchase from 01/12/2025

Very satisfied

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Brigitte B.

Published on 14/12/2025 à 07h22 following a purchase from 28/11/2025

Very good as usual.

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Jean Pierre H.

Published on 14/12/2025 à 06h24 following a purchase from 26/11/2025

Very good

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Jesus C.

Published on 14/12/2025 à 05h31 following a purchase from 01/12/2025

Everything correct and the shipping fast.

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