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B
Rating: 5 out of 5
Fast delivery processing!
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 014 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good quality/price ratio
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A
Rating: 5 out of 5
Great service!
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J
Rating: 5 out of 5
Conforms
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F
Rating: 5 out of 5
PERFECT
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J
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Superb customer relationship once again verified on this order, indeed a tire arrived with a defect..easy return and reshipment of a new tire without any problem..Perfect!
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A
Rating: 5 out of 5
The site is ergonomic, thus it is easy to find the products one desires. The prices are very reasonable.
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S
Rating: 5 out of 5
Serious mail order bike products, fast delivery as soon as the order is placed. I really recommend.
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J
Rating: 5 out of 5
Nothing to say, delivered quickly and with a smile
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E
Rating: 5 out of 5
The wheels received quickly
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G
Rating: 5 out of 5
Nothing negative to say, I have never had any issues with my orders. Thank you for your professionalism.
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A
Rating: 5 out of 5
Perfect from A to Z
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L
Rating: 5 out of 5
Never disappointed.
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J
Rating: 5 out of 5
Deadline respected
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L
Rating: 5 out of 5
Package delivered in good condition !!!!
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R
Rating: 5 out of 5
Shipping and reception in record time, great!
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N
Rating: 3 out of 5
I received an email indicating the product was back in stock to place an order but in fact it was not and was only shipped 8 days later
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Response from Materiel-velo.com
Hello,
At the time of your order, the item ordered was indicated as shipping within 2-4 days. We encountered a supply delay and the shipment only took place after 6 days, and we are sorry for that. This is an event independent of our will and we are certain to do better next time.
Remaining at your disposal
The Materiel-velo.com team
At the time of your order, the item ordered was indicated as shipping within 2-4 days. We encountered a supply delay and the shipment only took place after 6 days, and we are sorry for that. This is an event independent of our will and we are certain to do better next time.
Remaining at your disposal
The Materiel-velo.com team
Y
Rating: 5 out of 5
Fast delivery in store, excellent welcome thank you
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E
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Perfect, I am very happy.
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S
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Satisfied but delivery a bit slow
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F
Rating: 5 out of 5
No problem
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D
Rating: 5 out of 5
Very satisfied! Very welcoming seller, available and competent. Fast delivery
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J
Rating: 5 out of 5
Very professional and always good advice, order always arrived on time.
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G
Rating: 5 out of 5
Very satisfied, the Dijon agency is top, I recommend
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D
Rating: 5 out of 5
Excellent
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J
Rating: 5 out of 5
Perfect, serious, competent and efficient
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G
Rating: 5 out of 5
Excellent service
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F
Rating: 5 out of 5
Good value for money
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D
Rating: 5 out of 5
Nothing to report
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C
Rating: 5 out of 5
Great!
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S
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Fast and efficient, product and package top-notch. Finally a French store that competes with the Chinese...
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R
Rating: 5 out of 5
Perfect as always, fast delivery and always in accordance with the order
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M
Rating: 5 out of 5
Very good. Thank you
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A
Rating: 5 out of 5
Everything was fast and perfect
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