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F
Rating: 5 out of 5
Speed in ordering, assembly and pickup in store with good advice as a bonus
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 014 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 2, 3 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Order compliant, express delivery!
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B
Rating: 5 out of 5
Top
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F
Rating: 5 out of 5
fast, efficient
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P
Rating: 5 out of 5
Always on top
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P
Rating: 5 out of 5
As every time I order, I am very happy with the bike material. Com. Especially for the speed of delivery. A small question: could we not have delivery to a locker?
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R
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
Great site, reliable.
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S
Rating: 5 out of 5
Very good
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E
Rating: 5 out of 5
Top!!
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G
Rating: 5 out of 5
Everything went well. The product suits me
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L
Rating: 5 out of 5
Received impeccably except for the slightly long delay…
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J
Rating: 5 out of 5
Perfect as usual.
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S
Rating: 5 out of 5
Good advice over the phone. The right parts.
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J
Rating: 2 out of 5
ORDER NOT COMPLETE
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Response from Materiel-velo.com
Hello,
Thank you for taking the time to share your feedback. We are sorry to learn that your order was not complete. You have exchanged with our customer service to resolve the issue. Please feel free to contact us directly so that we can assist you.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your feedback. We are sorry to learn that your order was not complete. You have exchanged with our customer service to resolve the issue. Please feel free to contact us directly so that we can assist you.
Best regards,
The Materiel-velo.com team
F
Rating: 5 out of 5
Perfect, fast
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F
Rating: 5 out of 5
Fast reception, product in accordance with the description. Not yet tested on the bike.
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A
Rating: 5 out of 5
Quick, exactly what we ask for.
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M
Rating: 5 out of 5
Fast delivery
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T
Rating: 5 out of 5
I will recommend you. Best regards.
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H
Rating: 5 out of 5
Perfect as usual.
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B
Rating: 5 out of 5
Order as described and delivered quickly.
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C
Rating: 5 out of 5
The site Matériel-vélo.com is very reliable. In case of needs, they are very easily reachable and provide very good advice. Delivery is fast and always well packaged. Prices are very competitive. The customer service I needed is very responsive and was able to remedy my issue. It is a French site and I highly recommend it.
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M
Rating: 5 out of 5
very good purchase
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G
Rating: 5 out of 5
Sites that I highly recommend for mountain bike parts
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J
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Totally satisfied with my order.
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G
Rating: 5 out of 5
received on time
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D
Rating: 5 out of 5
Everything always goes very well on Matériel vélo. Good prices compared to the competition, products arrived quite quickly and always well packaged.
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S
Rating: 5 out of 5
Satisfied with my purchase, thank you.
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S
Rating: 5 out of 5
We can trust them, everything is going very well and with satisfaction.
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L
Rating: 5 out of 5
Nothing to complain about
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O
Rating: 5 out of 5
Very very good.
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D
Rating: 5 out of 5
Very satisfied
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J
Rating: 5 out of 5
Delivery was compliant and fast. Effective
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B
Rating: 5 out of 5
A lot of research on other sites. Equipment. Bike remains the cheapest and above all, the gear is available
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A
Rating: 5 out of 5
Super convenient to be able to buy tires online, pick them up in-store and have them mounted right away
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C
Rating: 5 out of 5
Fast delivery
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J
Rating: 5 out of 5
Hello, very satisfied with the follow-up of my order and the delivery time (product ordered on a Sunday evening and received on Tuesday morning). Very competitive prices. I recommend this site
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M
Rating: 5 out of 5
Online purchase, very interesting prices. Fast delivery with a top welcome to pick up my package in Bondues
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