Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 11 768 published reviews
5 10,8k 92% 4 582 5% 3 165 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 2, 3 and 5 stars

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P
Philippe D.
Rating: 5 out of 5
following a purchase from 03/10/2025
-
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Jean Pierre F.
Rating: 5 out of 5
following a purchase from 05/10/2025
PERFECT
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Nicolas L.
Rating: 5 out of 5
following a purchase from 05/10/2025
A quick delivery and in accordance with the order.
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C
Cyril A.
Rating: 5 out of 5
following a purchase from 04/10/2025
Nickel
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Rémy H.
Rating: 5 out of 5
following a purchase from 29/09/2025
all good
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Kevin F.
Rating: 5 out of 5
following a purchase from 07/10/2025
Perfect
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Marc A.
Rating: 5 out of 5
following a purchase from 07/10/2025
Serious site fast delivery I highly recommend
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Iris D.
Rating: 5 out of 5
following a purchase from 04/10/2025
Fast shipping, good communication, I recommend.
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Didier A.
Rating: 5 out of 5
following a purchase from 04/10/2025
All perfect
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Alain B.
Rating: 5 out of 5
following a purchase from 07/10/2025
Fast and tracked delivery.
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Pierre S.
Rating: 5 out of 5
following a purchase from 06/10/2025
very satisfied with the bike material deserves 10 stars
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José D.
Rating: 5 out of 5
following a purchase from 05/10/2025
Very satisfied
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Marcel T.
Rating: 5 out of 5
following a purchase from 07/10/2025
fast shipping. clean and well-packaged parcel. product that corresponds to the order.
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B
Benoit-Corinne B.
Rating: 2 out of 5
following a purchase from 03/10/2025
Hello, having paid what was necessary to receive my package in 2-3 working days and it was 1 week. I communicated to express my dissatisfaction, to this day no response. Sportively. Benoît
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Response from Materiel-velo.com
Hello,

Thank you for your feedback and we sincerely regret the perceived lack of communication regarding your order.

The derailleur hanger you ordered was indicated for dispatch within 2 to 4 days, which explains the observed delay. However, we understand your expectation and we are actively working to improve our communication on order tracking.

Thank you for your trust,
The Materiel-velo.com team
P
Patrick L.
Rating: 5 out of 5
following a purchase from 07/10/2025
Perfect
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Daniel G.
Rating: 5 out of 5
following a purchase from 04/10/2025
well received
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Jean-Sebastien C.
Rating: 5 out of 5
following a purchase from 07/10/2025
Package received very quickly and in accordance!
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Sylvain G.
Rating: 5 out of 5
following a purchase from 07/10/2025
Very practical and quick pickup in store, even when it's not in stock at the pickup store. Quality brakes that do the job well!
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Pierre B.
Rating: 5 out of 5
following a purchase from 06/10/2025
very satisfied
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Stéphanie M.
Rating: 5 out of 5
following a purchase from 05/10/2025
Fast delivery. Very interesting price.
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Olivier B.
Rating: 5 out of 5
following a purchase from 07/10/2025
Hello, I ordered 2 GP5000 tires in size 25, package received quickly, well packaged, nothing to complain about. Thank you.
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Francis I.
Rating: 5 out of 5
following a purchase from 07/10/2025
Meets my expectations
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Kevin L.
Rating: 5 out of 5
following a purchase from 07/10/2025
Top
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Christian B.
Rating: 5 out of 5
following a purchase from 07/10/2025
Great as always
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Daniel S.
Rating: 5 out of 5
following a purchase from 05/10/2025
Order delivered quickly, the products are to my taste.
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Philippe R.
Rating: 5 out of 5
following a purchase from 07/10/2025
Product as described, deadline respected, no issues
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Bastien B.
Rating: 5 out of 5
following a purchase from 06/10/2025
Fast, efficient and very pleasant.
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Jean Claude L.
Rating: 5 out of 5
following a purchase from 07/10/2025
Satisfied with my order, plus fast delivery and compliant with the reception point
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Moreau D.
Rating: 5 out of 5
following a purchase from 04/10/2025
Order as described, fast delivery
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Jean-Claude L.
Rating: 5 out of 5
following a purchase from 07/10/2025
Nothing to report. Product ordered on the site, available quickly at the store near my home.
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Stephane D.
Rating: 5 out of 5
following a purchase from 07/10/2025
Great
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Henri G.
Rating: 5 out of 5
following a purchase from 07/10/2025
speed and good prices
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Benjamin M.
Rating: 5 out of 5
following a purchase from 04/10/2025
Always attractive prices, product available quickly for in-store pickup.
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Emile G.
Rating: 5 out of 5
following a purchase from 07/10/2025
You have
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Vincent K.
Rating: 5 out of 5
following a purchase from 05/10/2025
Nothing to report: top service.
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Vincent M.
Rating: 5 out of 5
following a purchase from 06/10/2025
Fast and conforming
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Philippe L.
Rating: 5 out of 5
following a purchase from 05/10/2025
Perfect
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Jean Pierre B.
Rating: 5 out of 5
following a purchase from 03/10/2025
As usual. No surprises and on time. May it last
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F
Frédéric M.
Rating: 5 out of 5
following a purchase from 05/10/2025
Efficient order and delivery
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H
Herve H.
Rating: 5 out of 5
following a purchase from 06/10/2025
Product conforms to my expectations
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