Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 010 published reviews
5 11,9k 92% 4 634 5% 3 176 1% 2 94 1% 1 157 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 2, 3 and 5 stars

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E
Eric F.
Rating: 5 out of 5
following a purchase from 02/11/2025
Perfect as always
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Matthieu O.
Rating: 5 out of 5
following a purchase from 02/11/2025
Nothing to say, very satisfied
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Antoine M.
Rating: 5 out of 5
following a purchase from 01/11/2025
Very good site, I highly recommend!!!
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Thierry P.
Rating: 5 out of 5
following a purchase from 01/11/2025
Very well fast
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Antoine C.
Rating: 5 out of 5
following a purchase from 01/11/2025
Speed, availability, and competitive prices I recommend following my first order
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Franck L.
Rating: 5 out of 5
following a purchase from 01/11/2025
As always, great site. Thank you.
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Guy M.
Rating: 5 out of 5
following a purchase from 31/10/2025
Excellent site. Excellent customer service.
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Florent L.
Rating: 5 out of 5
following a purchase from 30/10/2025
Very good
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Jean-Louis C.
Rating: 5 out of 5
following a purchase from 21/10/2025
super fast delivery
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Raphael M.
Rating: 5 out of 5
following a purchase from 20/10/2025
Perfect
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François P.
Rating: 5 out of 5
following a purchase from 29/10/2025
Very good
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David S.
Rating: 5 out of 5
following a purchase from 24/10/2025
For my first order, I was able to test the customer service which turned out to be very effective. I bought a rear mountain bike wheel which, according to the manufacturer's description provided with the rim tape and valve, turned out to have an error and these accessories were not supplied. Materiel Velo quickly took this error into account and graciously sent me the missing items in record time. Thank you! You have gained a loyal customer.
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Christophe C.
Rating: 5 out of 5
following a purchase from 30/10/2025
Pleasant site and reasonable prices. Fast delivery via pickup at the Cournon store.
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Bouveau B.
Rating: 5 out of 5
following a purchase from 30/10/2025
N/A
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Yannick P.
Rating: 5 out of 5
following a purchase from 28/10/2025
Package received on time.
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Olivier G.
Rating: 5 out of 5
following a purchase from 31/10/2025
Compliant with the order
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Gregory M.
Rating: 5 out of 5
following a purchase from 31/10/2025
Impeccable. The right product at the right price
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Nicolas P.
Rating: 5 out of 5
following a purchase from 30/10/2025
Reliable site, competitive prices, competent and attentive customer service, very satisfied
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Andres V.
Rating: 5 out of 5
following a purchase from 29/10/2025
The covers I ordered arrived even 1 day earlier than expected. Everything perfect. A trustworthy place for the future.
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Philippe C.
Rating: 5 out of 5
following a purchase from 30/10/2025
Top fast service
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Ana María M.
Rating: 5 out of 5
following a purchase from 27/10/2025
Everything perfect!!
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Pascal M.
Rating: 5 out of 5
following a purchase from 30/10/2025
Excellent and delivered quickly
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Jean-Paul K.
Rating: 5 out of 5
following a purchase from 30/10/2025
Material quickly shipped, package received within the announced timeframe. Everything is OK.
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Sébastien T.
Rating: 5 out of 5
following a purchase from 30/10/2025
Fast delivery and very clear tracking. Wide choice. Interesting price.
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Hervé F.
Rating: 5 out of 5
following a purchase from 31/10/2025
Fast Compliant Good prices
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Gérard D.
Rating: 5 out of 5
following a purchase from 30/10/2025
Great.
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Bruno H.
Rating: 5 out of 5
following a purchase from 29/10/2025
Fast and efficient. Now just need to test it.
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Jacques B.
Rating: 5 out of 5
following a purchase from 08/10/2025
Very serious and professional company. Phone availability and effective advice. I recommend.
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Guy M.
Rating: 5 out of 5
following a purchase from 30/10/2025
Good satisfaction
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Philippe C.
Rating: 5 out of 5
following a purchase from 30/10/2025
Nothing to say! Fast delivery and well-packaged parcel. I recommend!
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Benoît D.
Rating: 5 out of 5
following a purchase from 30/10/2025
Perfect!
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Andre I.
Rating: 5 out of 5
following a purchase from 30/10/2025
Nothing to report
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Philippe H.
Rating: 5 out of 5
following a purchase from 30/10/2025
Fast and compliant delivery, top notch!
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Claude D.
Rating: 5 out of 5
following a purchase from 28/10/2025
Meets my expectations for warm gloves and large size (3XL).
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Christiane G.
Rating: 5 out of 5
following a purchase from 30/10/2025
Perfect delivery
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Paul-André B.
Rating: 5 out of 5
following a purchase from 31/10/2025
Top
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Fabien B.
Rating: 5 out of 5
following a purchase from 30/10/2025
Fast delivery to the Chambéry store!
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Robert G.
Rating: 5 out of 5
following a purchase from 31/10/2025
Everything went very well during the exchange of my handlebar.
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Alain B.
Rating: 5 out of 5
following a purchase from 31/10/2025
Satisfied with my order.
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Christian C.
Rating: 5 out of 5
following a purchase from 30/10/2025
Good delivery Good product
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