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J
Rating: 5 out of 5
Never disappointed with Materiel-velo.com. Always top-notch.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 010 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 2, 3 and 5 stars
Reset filtersG
Rating: 5 out of 5
Always very good. Excellent choice. Good value for money. Responsiveness. Thank you and... keep it up!
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R
Rating: 5 out of 5
Perfect
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W
Rating: 5 out of 5
Good site and in-store good professional. Thanks to the team.
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N
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Good contact with customer service for the purchase of a pair of Vision wheels, ordered on Tuesday and received on Wednesday. Very well packaged. I give 5 stars without hesitation.
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J
Rating: 5 out of 5
Reliable and fast bike equipment site. To recommend
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S
Rating: 5 out of 5
Choice, advice, and low prices all year round
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E
Rating: 5 out of 5
Very happy with my order and the product
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V
Rating: 5 out of 5
Top as always.
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M
Rating: 5 out of 5
Very good, reactive, well done, thank you.
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J
Rating: 5 out of 5
Always very good..
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C
Rating: 5 out of 5
Bearings are not smooth. Foot disengagement during a sprint with new cleats (black)
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Y
Rating: 5 out of 5
Very satisfied - thank you
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G
Rating: 5 out of 5
Super service, nothing to say
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E
Rating: 5 out of 5
Compliant and fast
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D
Rating: 5 out of 5
Very favorable, nothing to say, perfect to recommend
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J
Rating: 5 out of 5
Fast delivery
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C
Rating: 5 out of 5
Super price, super fast shipping
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D
Rating: 5 out of 5
Delivery as usual very fast and in accordance with the order, perfect.
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F
Rating: 5 out of 5
Very fast shipping and perfectly packaged.
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J
Rating: 5 out of 5
Great price, fast shipping Only downside: delivery against signature
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C
Rating: 5 out of 5
Corresponds to the order Identical to the original
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G
Rating: 5 out of 5
Order received quickly, completely satisfied
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C
Rating: 5 out of 5
Package arrived quickly
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C
Rating: 5 out of 5
Top and fast delivery
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M
Rating: 5 out of 5
Fast shipping and very professional phone support
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M
Rating: 5 out of 5
As expected
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H
Rating: 5 out of 5
Perfect
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B
Rating: 5 out of 5
Top-notch
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D
Rating: 5 out of 5
Material received quickly, conforms to the description, impeccable quality.
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S
Rating: 5 out of 5
Perfect, fast delivery
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D
Rating: 5 out of 5
Very good
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I
Rating: 5 out of 5
Top
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M
Rating: 3 out of 5
I ordered wheels with disc and cassette mounting (mounting offered by the site) upon receipt and despite going through the workshop, the wheels arrived with the components not mounted. After claiming, I received a voucher equivalent to the value of the assembly but then I had to find someone to assemble the parts when I had chosen this site for this service. Finding a bike shop to assemble material that was not purchased from them is not great. I think there was a communication failure between the sales department and the assembly workshop which is not very serious and detrimental to the customer. For the rest, the ordered products are excellent and I think the site will do everything to improve its service
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M
Rating: 5 out of 5
All ok as always, very satisfied
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S
Rating: 5 out of 5
A choice, advice through articles, attractive prices and speed!! Top!
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B
Rating: 5 out of 5
top delivery
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