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G
Rating: 5 out of 5
Perfect for everything as a transport piece and delivery times, thank you.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 010 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 2, 3 and 5 stars
Reset filtersD
Rating: 5 out of 5
Fast delivery. Compliant product.
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J
Rating: 5 out of 5
quality material, fast shipping, thank you
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P
Rating: 5 out of 5
I had sent back my Bryton rider 17 for service. I received it back and the defect was repaired. Thank you
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P
Rating: 5 out of 5
no worries, fast and efficient
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P
Rating: 5 out of 5
Nothing to report as usual
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R
Rating: 5 out of 5
Speed and quality, thank you
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J
Rating: 5 out of 5
Perfect as usual.
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P
Rating: 5 out of 5
Ease of finding parts on your site. Short delivery times. Quality of packaging.
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T
Rating: 5 out of 5
Jacket top!
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P
Rating: 5 out of 5
Fast delivery! Products available. A wide choice. Interesting promotional offers. I recommend this site for bike enthusiasts!!!
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S
Rating: 5 out of 5
Order received quickly and as usual.
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J
Rating: 5 out of 5
My loyalty to Matériel-Vélo shows my satisfaction... simply!! Best regards.
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R
Rating: 5 out of 5
Very good. Quick delay.
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F
Rating: 5 out of 5
Top bike material
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G
Rating: 5 out of 5
Fast delivery, quality product.
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F
Rating: 5 out of 5
Material always top-notch. Well packaged and delivered in record time. Thank you Materiel-Velo
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M
Rating: 3 out of 5
I had paid to be delivered at home and the carrier left my order 10 km away in a store without notifying me, that's borderline.
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Response from Materiel-velo.com
Hello,
We apologize for the inconvenience caused during delivery. Unfortunately, the drop-off of your package at a relay point is due to an incident beyond our control.
To compensate for this unforeseen event, the delivery fees have been credited as a voucher to your customer account.
We sincerely apologize again for this inconvenience.
Best regards,
The Materiel-velo.com team
We apologize for the inconvenience caused during delivery. Unfortunately, the drop-off of your package at a relay point is due to an incident beyond our control.
To compensate for this unforeseen event, the delivery fees have been credited as a voucher to your customer account.
We sincerely apologize again for this inconvenience.
Best regards,
The Materiel-velo.com team
E
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Nothing to report
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J
Rating: 5 out of 5
Fast shipping. Product as described
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J
Rating: 5 out of 5
Bike material, always impeccable, no issues.
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C
Rating: 5 out of 5
Satisfactory material and very fast shipping.
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H
Rating: 5 out of 5
Varied choices to equip your bike!
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J
Rating: 5 out of 5
Everything has been correct
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A
Rating: 5 out of 5
Impeccable service
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C
Rating: 5 out of 5
fast shipping, good product, nothing to say, serious
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S
Rating: 5 out of 5
Perfect part. Package received within the expected time in Guadeloupe.
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T
Rating: 5 out of 5
good experience
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T
Rating: 5 out of 5
Always perfect
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D
Rating: 5 out of 5
Excellent provider, involved in his field, and with a smile!
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G
Rating: 5 out of 5
Perfect!
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G
Rating: 5 out of 5
Serious site, never a problem
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J
Rating: 5 out of 5
Good product
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M
Rating: 5 out of 5
Super!
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J
Rating: 5 out of 5
Excellent product, easy to digest and effective, pleasant taste Easy opening
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C
Rating: 5 out of 5
Excellent service.
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P
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Perfect for now
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