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L
Rating: 5 out of 5
Very satisfying set
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 754 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 2, 3 and 5 stars
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Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
Well-protected material in well-suited packaging. Very good quality/price ratio
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M
Rating: 5 out of 5
Perfect product arrived on time.
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F
Rating: 5 out of 5
Matériel Velo has once again completely satisfied me: compliant package, fast delivery, quality customer service. I highly recommend them!
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S
Rating: 5 out of 5
Compliant with the order, fulfills its role perfectly, fast delivery.
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A
Rating: 5 out of 5
Very good! Short delivery times, interesting price.
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S
Rating: 5 out of 5
Good site, delivery as expected.
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J
Rating: 5 out of 5
material at reasonable prices!! and fast delivery
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J
Rating: 5 out of 5
yes I am satisfied
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T
Rating: 5 out of 5
Nothing to say. Shipping and delivery fast as usual
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J
Rating: 5 out of 5
Fast shipping.
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O
Rating: 5 out of 5
Fast delivery, very good phone advice.
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T
Rating: 5 out of 5
Super light jersey and pleasant to wear
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J
Rating: 5 out of 5
Very good site, for prices and advice
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A
Rating: 5 out of 5
Perfect
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Y
Rating: 5 out of 5
Perfect
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R
Rating: 5 out of 5
Perfect
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O
Rating: 5 out of 5
-
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C
Rating: 5 out of 5
Very fast delivery
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G
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Perfect.
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G
Rating: 5 out of 5
Product conforms to its description. Delivered very quickly. Very good. Nothing to report
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J
Rating: 5 out of 5
Super fast
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A
Rating: 5 out of 5
Very good site for buying bike supplies.
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F
Rating: 5 out of 5
The site offers a wide range of bike components at attractive prices. Delivery is fast.
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J
Rating: 3 out of 5
Equipment conforms to my request, but shipping time a bit long!!! (+ 8 days)
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Response from Materiel-velo.com
Hello,
Thank you for your feedback.
We are happy that the equipment meets your expectations. Regarding the shipping time, it was extended because some items in your order were being restocked — a note was indicated regarding this during the order.
We are doing everything possible to limit these delays and improve the clarity of the information displayed on our site.
Thank you for your understanding,
The Materiel-velo.com team
Thank you for your feedback.
We are happy that the equipment meets your expectations. Regarding the shipping time, it was extended because some items in your order were being restocked — a note was indicated regarding this during the order.
We are doing everything possible to limit these delays and improve the clarity of the information displayed on our site.
Thank you for your understanding,
The Materiel-velo.com team
E
Rating: 5 out of 5
Perfect as usual. Thanks to the bike equipment team.
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M
Rating: 5 out of 5
Fast delivery.
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J
Rating: 5 out of 5
Order received quite quickly; the package and its contents were in perfect condition... the pickup point also meets my expectations. Thank you for maintaining this level of service
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D
Rating: 5 out of 5
Very good
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M
Rating: 3 out of 5
Following an order error, I am still waiting for the refund of the product returned to the store on August 26.
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Response from Materiel-velo.com
Hello Michel,
Thank you for taking the time to share your opinion. We are sorry to hear that you encountered a problem with your order and that your refund is taking time to process. Your satisfaction is important to us, and we are doing our best to resolve this type of situation quickly.
Your refund was processed on 24/09/25 so it should be effective today.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your opinion. We are sorry to hear that you encountered a problem with your order and that your refund is taking time to process. Your satisfaction is important to us, and we are doing our best to resolve this type of situation quickly.
Your refund was processed on 24/09/25 so it should be effective today.
Best regards,
The Materiel-velo.com team
S
Rating: 5 out of 5
I have been ordering for years and have never been disappointed, very good site.
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P
Rating: 5 out of 5
Materials received within two days in good condition. Thanks to MATERIEL VELO which I recommend.
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P
Rating: 5 out of 5
Perfect, material conforms to the description, good quality and easy to assemble.
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D
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Excellent value for money!
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E
Rating: 5 out of 5
I am satisfied with my order efficiency and speed
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P
Rating: 5 out of 5
Order received well, perfect now the product is on hold as I anticipate the purchase of my tires to have the quality of the product later
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T
Rating: 5 out of 5
Top
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