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S
Rating: 5 out of 5
Very satisfied
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 992 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 2, 3 and 5 stars
Reset filtersD
Rating: 5 out of 5
very good thank you
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T
Rating: 5 out of 5
As usual, top-notch
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C
Rating: 5 out of 5
Great
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D
Rating: 5 out of 5
Thank you!
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C
Rating: 5 out of 5
quick and efficient service
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V
Rating: 5 out of 5
Hello The delivery was fast, the ordered products correspond to the order, the wheels are very beautiful and performant. The only downside is the quality of the package, in my opinion too fragile as I had to put a reserve since the axle of one wheel was sticking out. Fortunately, no consequences on the wheels.
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M
Rating: 5 out of 5
Fast delivery and compliant material.
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J
Rating: 5 out of 5
Order placed in the morning and delivered the next day: top!
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P
Rating: 5 out of 5
The shipment of the material is fast.
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P
Rating: 5 out of 5
material delivered on time and in good condition.
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J
Rating: 5 out of 5
Fast delivery as usual
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T
Rating: 5 out of 5
Everything arrived correctly.
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G
Rating: 5 out of 5
Very good thank you
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C
Rating: 5 out of 5
Package received quickly and in perfect condition
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P
Rating: 5 out of 5
Good
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G
Rating: 5 out of 5
Nothing to report, quality product, for carbon wheels for a Colnago V4.
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M
Rating: 5 out of 5
Everything is perfect
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L
Rating: 5 out of 5
Fast, reliable shipping and careful packaging. Super customer service. And very competitive prices.
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H
Rating: 5 out of 5
I have a lot, never had a problem. Nothing to say
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D
Rating: 5 out of 5
Very satisfied with the mountain bike shoes, very comfortable.
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G
Rating: 5 out of 5
Perfect!
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F
Rating: 5 out of 5
perfect on the proposed products, prices, delivery conditions... everything.
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T
Rating: 5 out of 5
Nothing to report, it meets my expectations
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P
Rating: 5 out of 5
Material conforms to the description, still little experience with its functionality.
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J
Rating: 5 out of 5
Good saddle that fits my measurements. Good quality.
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P
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Nothing to say. On time and as scheduled. Until the next purchase. Best regards, Gilles Clerc
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E
Rating: 5 out of 5
Fast delivery
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B
Rating: 5 out of 5
As usual, only good products with reasonable prices and top-notch shipping, I highly recommend bike equipment
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L
Rating: 3 out of 5
Good experience, however the Toulouse La Roseraie store is extremely difficult to access due to construction. Moreover, this same store really offers great gear
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P
Rating: 5 out of 5
Hello. Nothing to complain about. However, the description of the light I bought indicates that it is suitable for all seat posts and mine is aero, which is unfortunate.
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F
Rating: 5 out of 5
Always satisfied
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P
Rating: 5 out of 5
No issues in the purchasing experience. Everything went well.
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G
Rating: 5 out of 5
Fast delivery, quality material as ordered.
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C
Rating: 5 out of 5
Thank you for your professionalism and your speed. Always responsive. See you soon.
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V
Rating: 5 out of 5
Great, thank you
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M
Rating: 5 out of 5
Great site; serious and reliable
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R
Rating: 2 out of 5
Delivery times
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Response from Materiel-velo.com
Hello,
Thank you for your feedback.
We apologize for the breakage of the bottle due to a lack of protection during shipping.
Fortunately, the situation has been resolved with a credit note, and we hope this has compensated for the inconvenience.
We take your comment into account to improve our packaging in the future.
Thank you for your understanding,
The Materiel-velo.com team
Thank you for your feedback.
We apologize for the breakage of the bottle due to a lack of protection during shipping.
Fortunately, the situation has been resolved with a credit note, and we hope this has compensated for the inconvenience.
We take your comment into account to improve our packaging in the future.
Thank you for your understanding,
The Materiel-velo.com team
J
Rating: 5 out of 5
Everything is fine
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