Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 992 published reviews
5 11,9k 92% 4 634 5% 3 173 1% 2 93 1% 1 155 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 2, 3 and 5 stars

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S
Sylvain S.
Rating: 5 out of 5
following a purchase from 04/08/2025
Fast and satisfactory service
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F
François D.
Rating: 5 out of 5
following a purchase from 30/07/2025
Fast reception and compliant with the order.
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Jean W.
Rating: 5 out of 5
following a purchase from 01/08/2025
Always complete, well packaged, and very fast
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Pascal C.
Rating: 5 out of 5
following a purchase from 04/08/2025
Perfect
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Christian G.
Rating: 5 out of 5
following a purchase from 04/08/2025
very satisfied thank you
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Jean-François B.
Rating: 5 out of 5
following a purchase from 04/08/2025
Very fast and satisfied with the new product
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D
Dominique S.
Rating: 5 out of 5
following a purchase from 04/08/2025
Very good quality material
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Stephane D.
Rating: 5 out of 5
following a purchase from 03/08/2025
Package arrived quickly. Very reasonable price.
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Yves T.
Rating: 3 out of 5
following a purchase from 02/08/2025
I was not informed that my order had arrived at the store, I had to go there. Fortunately, the order had arrived 3 days ago!
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Response from Materiel-velo.com
Hello Yves,

Thank you for taking the time to share your feedback. We are sorry to hear that you did not receive any information regarding the arrival of your order at the store. We understand how frustrating this can be. Your feedback is valuable, and we will work to improve our communication to prevent this from happening in the future. Please do not hesitate to contact us if you have any other questions or concerns.

Best regards,
The Materiel-velo.com team
D
Didier V.
Rating: 5 out of 5
following a purchase from 03/08/2025
Fast and serious!
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Armand B.
Rating: 5 out of 5
following a purchase from 01/08/2025
Fast and efficient
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Lionel B.
Rating: 5 out of 5
following a purchase from 04/08/2025
Top-notch
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Laurent Corinne M.
Rating: 5 out of 5
following a purchase from 03/08/2025
TOP
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Eddy G.
Rating: 5 out of 5
following a purchase from 28/07/2025
I am satisfied with the received equipment
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R
Richard M.
Rating: 5 out of 5
following a purchase from 03/08/2025
Material conforms to the order, but the delivery service DPD is not up to par: package received on August 11, 2024, while it was marked delivered on August 8, hence two trips, nothing serious in itself, but when you commit to a delivery time, you respect it or explain why you don't. Best regards. Richard.
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Pierre F.
Rating: 5 out of 5
following a purchase from 05/08/2025
for my first online purchase it was perfect, I highly recommend
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Alexandre P.
Rating: 5 out of 5
following a purchase from 31/07/2025
Fast delivery and interesting prices.
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Dominique L.
Rating: 5 out of 5
following a purchase from 04/08/2025
Material conforms to my expectations
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Christophe G.
Rating: 5 out of 5
following a purchase from 04/08/2025
Perfect purchase
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Guy H.
Rating: 5 out of 5
following a purchase from 03/08/2025
Perfect
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Guy V.
Rating: 5 out of 5
following a purchase from 04/08/2025
Perfect choice on the site easy shipping speed, efficient delivery to a pickup point
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Benoit S.
Rating: 5 out of 5
following a purchase from 02/08/2025
Great service
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Olivier Z.
Rating: 5 out of 5
following a purchase from 04/08/2025
Very good
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Christophe L.
Rating: 5 out of 5
following a purchase from 03/08/2025
Reliable and easy to consult site. Fast delivery. All positive for me
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Karine V.
Rating: 5 out of 5
following a purchase from 04/08/2025
perfect tires and tubes, material received quickly, I recommend bike material
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Jean B.
Rating: 5 out of 5
following a purchase from 05/08/2025
Received the next day, bike material is one of my references for bike purchases.
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Philippe R.
Rating: 5 out of 5
following a purchase from 02/08/2025
Meets my expectations. Good price but could always improve on that side
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Philippe C.
Rating: 5 out of 5
following a purchase from 03/08/2025
Fast delivery
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Bruno L.
Rating: 5 out of 5
following a purchase from 03/08/2025
Nothing to complain about, order as expected delivered on time, perfect packaging. I recommend
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Cyril L.
Rating: 3 out of 5
following a purchase from 04/08/2025
Catastrophic delivery. After-sales service not very quick. But the problem was resolved.
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Patrick G.
Rating: 5 out of 5
following a purchase from 04/08/2025
Top
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Anthony M.
Rating: 5 out of 5
following a purchase from 04/08/2025
Very good site. Serious and fast
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Thierry D.
Rating: 5 out of 5
following a purchase from 03/08/2025
Quality service and fast delivery, as usual!
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Christophe S.
Rating: 5 out of 5
following a purchase from 03/08/2025
Perfect, as usual.
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Lionel G.
Rating: 5 out of 5
following a purchase from 03/08/2025
Very satisfied with the products offered and fast delivery.
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André M.
Rating: 5 out of 5
following a purchase from 31/07/2025
Fast delivery, top products
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Sébastien L.
Rating: 5 out of 5
following a purchase from 27/07/2025
Very good site and good responsiveness regarding package tracking.
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Patrick Q.
Rating: 5 out of 5
following a purchase from 03/08/2025
Top!
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M
Marc V.
Rating: 5 out of 5
following a purchase from 03/08/2025
Nothing to report
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