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A
Rating: 5 out of 5
Nothing to report, perfect
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 991 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 2, 3 and 5 stars
Reset filtersB
Rating: 5 out of 5
Fast delivery, good quality material
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P
Rating: 5 out of 5
Meets my expectations, satisfactory delivery time. Never had problems with this site.
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E
Rating: 5 out of 5
Order arrived at the Nantes store without any problems. I like being kept informed in real-time about the order tracking. Thank you materiel.velo
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R
Rating: 5 out of 5
Competitive prices and fast delivery.
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E
Rating: 5 out of 5
Very good! Fast and efficient! Thanks.
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A
Rating: 5 out of 5
Super search on the site, varied choice, advice from a seller. Everything is great on bike material.com.
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J
Rating: 5 out of 5
Order placed on Monday late afternoon and delivered on Wednesday afternoon - it's perfect --
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D
Rating: 5 out of 5
Always top except this time I had requested that the package leave the same day missed it too bad!
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H
Rating: 5 out of 5
Very happy, no problem
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P
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Excellent. As usual. Thank you
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O
Rating: 5 out of 5
Product as described, fast delivery.
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
Very good in terms of prices and deadlines!
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N
Rating: 5 out of 5
delivery, price, quality of products, top notch
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P
Rating: 5 out of 5
Everything went very well!
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T
Rating: 5 out of 5
Fast delivery, compliant products
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P
Rating: 5 out of 5
Very satisfactory transaction at all levels.
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C
Rating: 5 out of 5
Very satisfied with my order. Very good welcome in the store.
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J
Rating: 5 out of 5
Order compliant and delivery within the expected time. Perfect
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R
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
Fast and quality shipping. Parts and descriptions meet my expectations.
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P
Rating: 5 out of 5
Excellent product.
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Y
Rating: 5 out of 5
Product as described, delivered on time!
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B
Rating: 5 out of 5
Order of gels from the brand 226ers blackcurrant flavor (blueberry) that I usually use and which fully satisfy me in terms of nutrition
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G
Rating: 5 out of 5
Very satisfied with this company
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R
Rating: 5 out of 5
THERE IS A RELATIONSHIP OF TRUST BETWEEN US. Thank you
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M
Rating: 5 out of 5
Perfect, ultra-fast shipping, very short delivery time!
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O
Rating: 5 out of 5
Product received in a short time
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F
Rating: 5 out of 5
Reliable site, fast order, attentive staff. However, I encountered a problem with some tires and they resolved the issue without too much difficulty, I recommend
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J
Rating: 5 out of 5
Competitive prices, quick processing of the order and fast shipping.
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R
Rating: 5 out of 5
Fast and serious delivery
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M
Rating: 5 out of 5
Very fast delivery, impeccable service. Thank you.
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T
Rating: 5 out of 5
Very good site for selling very good quality equipment at a fair price, I recommend
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C
Rating: 5 out of 5
Very efficient customer service.
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J
Rating: 5 out of 5
Perfect
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Y
Rating: 3 out of 5
Hello, following a fall, I had to replace material on the right side, notably a Shimano Dura Ace 12-speed rear derailleur. I was surprised to find the derailleur in a plastic bag and not in its original packaging upon opening the box. Nothing indicated this 'small detail' on your site.
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Response from Materiel-velo.com
Hello,
Thank you for your feedback. We understand your surprise upon receiving your Shimano Dura-Ace 12-speed derailleur in a plastic bag rather than in its original packaging.
Please note that in some cases, the packaging may indeed be done by us. This does not alter their quality, origin, or warranty. It is indeed a product from Shimano, perfectly new and authentic, benefiting from all the manufacturer's guarantees.
We take note of your comment and will consider how to better indicate this type of case on our site.
Remaining at your disposal for any further questions,
Best regards,
The Materiel-velo.com team
Thank you for your feedback. We understand your surprise upon receiving your Shimano Dura-Ace 12-speed derailleur in a plastic bag rather than in its original packaging.
Please note that in some cases, the packaging may indeed be done by us. This does not alter their quality, origin, or warranty. It is indeed a product from Shimano, perfectly new and authentic, benefiting from all the manufacturer's guarantees.
We take note of your comment and will consider how to better indicate this type of case on our site.
Remaining at your disposal for any further questions,
Best regards,
The Materiel-velo.com team
E
Rating: 5 out of 5
Conforms and quick deadlines
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D
Rating: 5 out of 5
very serious site Fast delivery
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