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A
Rating: 5 out of 5
Perfect
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 2, 3 and 5 stars
Reset filtersP
Rating: 5 out of 5
Top!
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P
Rating: 5 out of 5
Nothing to report
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A
Rating: 5 out of 5
Material corresponds in all points to the order. Deadlines respected
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T
Rating: 3 out of 5
Package delivered with a 3-week delay.
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F
Rating: 5 out of 5
Fast delivery. Top
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H
Rating: 5 out of 5
Satisfied with my order!! Perfect delivery with the post!! Perfect parcel tracking..thank you. Best regards..
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D
Rating: 5 out of 5
Competitive price with fast and secure delivery.
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S
Rating: 5 out of 5
Material delivered as ordered
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B
Rating: 5 out of 5
Very lightweight comfortable saddle short adapted for mountain biking
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D
Rating: 5 out of 5
Very satisfied for many years
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S
Rating: 5 out of 5
Very happy with the product as well as the service and the deadline
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T
Rating: 5 out of 5
Very fast and compliant
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A
Rating: 2 out of 5
A bit disappointed with my experience. The package arrived in a rather degraded state, which suggests that it was not handled with much care, either during its preparation or during transport (DPD). Nothing to say about the textile received, which was in good condition and met my expectations. However, the same cannot be said for the rest of the order: a tube of chain lubricant had a broken cap, and the ceramic grease tube was punctured.
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Response from Materiel-velo.com
Hello Alexandre,
Thank you for taking the time to share your experience with us. We are sincerely sorry to learn that your package arrived in a degraded state and that some items did not meet your expectations. Your feedback is valuable and helps us improve our services.
We will investigate this situation with our logistics team and with DPD to prevent this from happening again.
We will send you an email directly to find a quick solution.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your experience with us. We are sincerely sorry to learn that your package arrived in a degraded state and that some items did not meet your expectations. Your feedback is valuable and helps us improve our services.
We will investigate this situation with our logistics team and with DPD to prevent this from happening again.
We will send you an email directly to find a quick solution.
Best regards,
The Materiel-velo.com team
D
Rating: 5 out of 5
Very good
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L
Rating: 5 out of 5
Very attentive to the customer and impeccable after-sales service
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B
Rating: 5 out of 5
So far, never any bad surprises when opening the package and fast delivery
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D
Rating: 5 out of 5
Thank you for the quick and compliant shipment
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P
Rating: 3 out of 5
I am disappointed that the lamp does not have the connection to recharge it.
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J
Rating: 5 out of 5
very fast delivery and in line with my wishes
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D
Rating: 5 out of 5
very good device for training in bad weather
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J
Rating: 5 out of 5
Speed of delivery and choice of products
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B
Rating: 5 out of 5
Very good
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F
Rating: 5 out of 5
Perfect.
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S
Rating: 5 out of 5
Simple order, fast delivery. Top!
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G
Rating: 5 out of 5
Very good.
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J
Rating: 5 out of 5
Very fast delivery and well-packaged product. Top service
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D
Rating: 5 out of 5
Top as always
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I
Rating: 5 out of 5
Everything went well, delivery on time. I recommend.
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P
Rating: 5 out of 5
Very good. Fast shipping, stock indication adjusted.
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E
Rating: 5 out of 5
Thank you
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A
Rating: 5 out of 5
A nice selection of products, and as usual, a fast delivery! Thank you matérielvélo
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C
Rating: 5 out of 5
Site recommended by a friend. Very satisfying!
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D
Rating: 5 out of 5
In accordance with the order. Only one use at the moment
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B
Rating: 5 out of 5
Rims received quickly, with top brand packaging. Very happy with the rims which are lightweight, with a nice finish.
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J
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Good and excellent
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F
Rating: 5 out of 5
perfect
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C
Rating: 5 out of 5
Fast and in line with my expectations
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B
Rating: 5 out of 5
speed and efficiency
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