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G
Rating: 5 out of 5
Serious site, fast delivery.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 014 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 2, 4 and 5 stars
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Rating: 4 out of 5
Product compliant
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P
Rating: 4 out of 5
Always so serious.
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B
Rating: 5 out of 5
very satisfied
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A
Rating: 5 out of 5
My order arrived in perfect packaging and the delivery time was respected, I made a return, the staff was very responsive to my request Thank you
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Y
Rating: 5 out of 5
very good customer service
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J
Rating: 5 out of 5
I have been regularly ordering from matériel-vélo for a few years now. Prices are competitive. Goods always delivered in good condition and within reasonable timeframes. Contact with customer service or to request additional information about a product is always serious and coherent. Never had any unpleasant surprises until now
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H
Rating: 5 out of 5
Satisfied with the service of Matériel-vélo.
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D
Rating: 5 out of 5
Good phone reception and attentive.
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J
Rating: 5 out of 5
Nothing to say it's ok
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E
Rating: 5 out of 5
Fast and compliant delivery
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R
Rating: 5 out of 5
very good
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F
Rating: 5 out of 5
Good
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C
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Top!!! Thank you
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K
Rating: 5 out of 5
Product received as requested and fast shipping!
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H
Rating: 5 out of 5
As always, order placed well and received quickly in store. Nothing to complain about.
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E
Rating: 4 out of 5
I ordered a mountain bike protection t-shirt for my 10-year-old son. The item was of good quality but I had to return it because it was too small. That's why I take away one star: children's sizes are (currently) poorly explained, it's hard not to make a mistake.
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P
Rating: 5 out of 5
As always, impeccable service. Packages arrive quickly and always well packaged. The advice and information by phone are always relevant. Don't change anything.
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D
Rating: 5 out of 5
efficient
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P
Rating: 4 out of 5
Impeccable
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D
Rating: 5 out of 5
Compliant with the order. Fast delivery.
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P
Rating: 5 out of 5
Nothing to complain about. Delivery perfect and product perfect. At the fairest price
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Y
Rating: 5 out of 5
Perfect as always thank you
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J
Rating: 5 out of 5
Radar varia 820 very good and excellent autonomy. I recommend it.
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M
Rating: 4 out of 5
Good quality and service
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R
Rating: 5 out of 5
delay, speed of delivery, friendliness on the phone
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M
Rating: 5 out of 5
Delivery fully compliant with the order
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A
Rating: 5 out of 5
Package well received, compliant with the order.
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S
Rating: 5 out of 5
Nothing to report
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C
Rating: 5 out of 5
In-store pickup without unpleasant surprises
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C
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
I am very happy with my purchase. I appreciated the contact with a person from customer service by phone. He was very professional.
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P
Rating: 5 out of 5
Fast and efficient and good material
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F
Rating: 5 out of 5
Always perfect and material faithful to the descriptions.
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S
Rating: 5 out of 5
order delivered quickly
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D
Rating: 4 out of 5
Top
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P
Rating: 5 out of 5
Very fast delivery
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K
Rating: 5 out of 5
A really reliable site and a customer service that listens. The products are great. Deliveries to the DOM go smoothly.
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P
Rating: 5 out of 5
Product received quickly, thanks to customer service.
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