Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 11 771 published reviews
5 10,8k 92% 4 582 5% 3 165 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 2, 4 and 5 stars

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O
Oscar N.
Rating: 4 out of 5
following a purchase from 12/12/2025
The bicycle arrived with some damage from transport, after claiming to Materiel Velo, they sent me a part that had not come or had fallen during transport. It's the risk of buying a bicycle online. But customer service was correct at all times and solved the problem for me.
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Pascal C.
Rating: 5 out of 5
following a purchase from 14/01/2026
Super fast delivery!
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Jose B.
Rating: 5 out of 5
following a purchase from 14/01/2026
Everything correct, material received as requested, delivery as confirmed.
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Pascal C.
Rating: 4 out of 5
following a purchase from 14/01/2026
very good site.
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Stephane G.
Rating: 5 out of 5
following a purchase from 14/01/2026
Very good
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Mickael P.
Rating: 5 out of 5
following a purchase from 14/01/2026
Serious site
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Jean Pierre B.
Rating: 5 out of 5
following a purchase from 14/01/2026
Fast delivery and in accordance with the order
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Michel H.
Rating: 5 out of 5
following a purchase from 14/01/2026
Product that I have already used and very satisfying.
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Benoît M.
Rating: 5 out of 5
following a purchase from 09/01/2026
Very good
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Nicolas B.
Rating: 5 out of 5
following a purchase from 14/01/2026
Nothing to report
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Stéphane L.
Rating: 5 out of 5
following a purchase from 14/01/2026
Perfect order.
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Serge M.
Rating: 4 out of 5
following a purchase from 14/01/2026
Well received the package in line with expectations, relatively short delay, thank you.
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Michel W.
Rating: 5 out of 5
following a purchase from 05/01/2026
Excellent
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Patrick C.
Rating: 5 out of 5
following a purchase from 11/01/2026
Everything is ok
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Thibault L.
Rating: 5 out of 5
following a purchase from 11/01/2026
Great
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Stéphane B.
Rating: 5 out of 5
following a purchase from 12/01/2026
Fast delivery, no surprises, everything is ok
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Cedric P.
Rating: 5 out of 5
following a purchase from 14/01/2026
Excellent value for money
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Pascal L.
Rating: 5 out of 5
following a purchase from 13/01/2026
Speed and clear tracking.
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Jean P.
Rating: 5 out of 5
following a purchase from 14/01/2026
As usual, no issues
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Vincent B.
Rating: 5 out of 5
following a purchase from 14/01/2026
Always a pleasure to order from Materiel Vélo.
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Von Claer T.
Rating: 5 out of 5
following a purchase from 14/01/2026
Fast and careful shipping. Good product! I recommend.
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Maxime D.
Rating: 5 out of 5
following a purchase from 14/01/2026
Very good
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Antoine C.
Rating: 5 out of 5
following a purchase from 14/01/2026
Perfect
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Jean-Michel B.
Rating: 5 out of 5
following a purchase from 15/01/2026
Material received quickly and conforms to my order. I placed this order via phone and your web service. Perfect welcome, perfect information, politeness and kindness were great.
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Didier D.
Rating: 5 out of 5
following a purchase from 14/01/2026
for your welcome and your listening. Thank you. Didier Dolley. 33470.
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Hervé C.
Rating: 5 out of 5
following a purchase from 13/01/2026
Excellent quality-price ratio, fast shipping
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Robert R.
Rating: 5 out of 5
following a purchase from 12/01/2026
Very good a top team
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Thierry G.
Rating: 5 out of 5
following a purchase from 12/01/2026
I am very satisfied with the orders placed
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Jean-Pierre D.
Rating: 5 out of 5
following a purchase from 13/01/2026
very good
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Arnaud M.
Rating: 5 out of 5
following a purchase from 13/01/2026
Fast delivery
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Herve C.
Rating: 5 out of 5
following a purchase from 08/01/2026
Very good Thank you
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Alain W.
Rating: 5 out of 5
following a purchase from 12/01/2026
Perfect as usual.
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Eric L.
Rating: 5 out of 5
following a purchase from 13/01/2026
Top
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Denis H.
Rating: 5 out of 5
following a purchase from 13/01/2026
Perfect
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Bruno M.
Rating: 5 out of 5
following a purchase from 13/01/2026
Nothing to report
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Yannick L.
Rating: 5 out of 5
following a purchase from 13/01/2026
Good service
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Philippe L.
Rating: 5 out of 5
following a purchase from 08/01/2026
Always satisfied with the Nantes team with good advice
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Serge A.
Rating: 5 out of 5
following a purchase from 13/01/2026
Very satisfied
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David H.
Rating: 4 out of 5
following a purchase from 13/01/2026
Fast delivery, the nozzle-hose of the degreasing spray was sticking out of the package by 10-15 cm ... = It is a bit bent but still usable ... it was close.
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Stéphane P.
Rating: 5 out of 5
following a purchase from 08/01/2026
Very professional site.
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