Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
5 10,8k 92% 4 582 5% 3 165 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 2, 4 and 5 stars

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E
Eric D.
Rating: 5 out of 5
following a purchase from 16/12/2025
Very professional, efficient, I recommend
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S
Soulier J.
Rating: 5 out of 5
following a purchase from 17/12/2025
Well received and compliant
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J
Jean Francois C.
Rating: 5 out of 5
following a purchase from 16/12/2025
Quick service
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K
Katia D.
Rating: 5 out of 5
following a purchase from 03/12/2025
Good order tracking, quick response for delivery time. Now it's up to my husband to install them on his bike.
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C
Conceicao R.
Rating: 5 out of 5
following a purchase from 12/12/2025
Perfect
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F
Fabrice B.
Rating: 5 out of 5
following a purchase from 17/12/2025
Product conforms and delivery quickly
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R
Roger L.
Rating: 5 out of 5
following a purchase from 16/12/2025
Fast and compliant delivery.
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F
Frédérique S.
Rating: 5 out of 5
following a purchase from 16/12/2025
Good
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D
Denis C.
Rating: 5 out of 5
following a purchase from 05/12/2025
Never any issues, always perfect
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P
Philippe F.
Rating: 5 out of 5
following a purchase from 16/12/2025
Decent autonomy, adequate power in the evening or at night, but be careful, on sunny days, beyond 150m, even in daytime flash, the bike is no longer
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M
Michel M.
Rating: 4 out of 5
following a purchase from 15/12/2025
good
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L
Laurent G.
Rating: 5 out of 5
following a purchase from 10/12/2025
QUALITY AFTER-SALES SERVICE
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J
Jean-Louis G.
Rating: 5 out of 5
following a purchase from 14/12/2025
EVERYTHING IS PERFECT FROM THE PRODUCT TO THE DELIVERY
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M
Michaël H.
Rating: 2 out of 5
following a purchase from 09/12/2025
Too long delay (2 weeks)
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Response from Materiel-velo.com
Hello,

Thank you for your feedback. We understand that the delivery time of 2 weeks can be frustrating. A delay of 2-4 days was initially indicated but it has been somewhat extended due to a supply delay from our supplier. Please know that we are doing everything we can to improve our services and reduce these delays.

Best regards,
The Materiel-velo.com team
D
Didier S.
Rating: 5 out of 5
following a purchase from 15/12/2025
very good
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F
Frederic S.
Rating: 5 out of 5
following a purchase from 15/12/2025
Very good, fast delivery
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P
Patrick P.
Rating: 5 out of 5
following a purchase from 10/12/2025
Fast reception and without problems. Very well prepared and delivered material all assembled Very good product
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J
Jean Philippe G.
Rating: 5 out of 5
following a purchase from 14/12/2025
Package received within the indicated timeframe at the order
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K
Kélian B.
Rating: 5 out of 5
following a purchase from 15/12/2025
As usual, orders are processed with care and speed which is a plus for workshops like ours. Best regards. KOM BIKE
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Jean - Pierre B.
Rating: 5 out of 5
following a purchase from 15/12/2025
Shimano RC7 Dynalast shoes size 41 white conform to my order and very comfortable: the Dynalast technology allows my feet, especially the toes of my right foot (high instep) to be flat and not compressed. To be seen in use but, at this stage, perfect. Very satisfied. Thank you.
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J
Jean Michel V.
Rating: 5 out of 5
following a purchase from 08/12/2025
Material conforms to my order and delivered quickly. Very responsive and attentive staff.
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D
Dany Georges H.
Rating: 4 out of 5
following a purchase from 12/12/2025
Website where I find everything I want
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A
Antonio C.
Rating: 5 out of 5
following a purchase from 16/12/2025
Perfect, package delivered on the announced date in good condition, well packaged.
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L
Laurent C.
Rating: 5 out of 5
following a purchase from 15/12/2025
Perfect
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J
John T.
Rating: 5 out of 5
following a purchase from 15/12/2025
Bike equipment, a very serious site
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J
Jean-Claude J.
Rating: 5 out of 5
following a purchase from 14/12/2025
Satisfied with my shopping experience.
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G
Gaetan H.
Rating: 5 out of 5
following a purchase from 14/12/2025
Fast delivery and in good condition!
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P
Pascal V.
Rating: 5 out of 5
following a purchase from 15/12/2025
Short delay, important
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R
René C.
Rating: 5 out of 5
following a purchase from 15/12/2025
Hello, the site is pleasant, fast, 'user friendly'. My order arrived within the expected time. I will return to this site
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F
Frederic C.
Rating: 5 out of 5
following a purchase from 12/12/2025
GOOD RECEPTION IN A TIMELY MANNER. BEST REGARDS
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Olivier M.
Rating: 5 out of 5
following a purchase from 02/12/2025
Professional customer service.
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P
Peggy L.
Rating: 5 out of 5
following a purchase from 07/12/2025
Package conforms to the order and fast delivery
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A
Arthur M.
Rating: 5 out of 5
following a purchase from 10/12/2025
Fast and efficient
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R
Remi N.
Rating: 5 out of 5
following a purchase from 15/12/2025
Fast and efficient delivery
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D
Dominique L.
Rating: 5 out of 5
following a purchase from 13/12/2025
Thank you for the order, fast shipping, quick response to questions. Everything is perfect as always with you.
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Jean-Paul D.
Rating: 5 out of 5
following a purchase from 12/12/2025
Delivery on time and perfect
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A
Alain D.
Rating: 5 out of 5
following a purchase from 15/12/2025
Package delivered on time as expected. Thank you
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Patrick P.
Rating: 5 out of 5
following a purchase from 15/12/2025
Very good.
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A
Alain G.
Rating: 5 out of 5
following a purchase from 15/12/2025
Lowest price on the market fast and free delivery in store
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G
Guiseppe P.
Rating: 5 out of 5
following a purchase from 15/12/2025
Perfect
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