Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 014 published reviews
5 12k 92% 4 634 5% 3 176 1% 2 94 1% 1 157 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 2, 4 and 5 stars

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B
Bruno P.
Rating: 5 out of 5
following a purchase from 31/12/2025
Impeccable
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Nicolas G.
Rating: 5 out of 5
following a purchase from 30/12/2025
Very good service on the indicated date
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F
Fabrice N.
Rating: 5 out of 5
following a purchase from 30/12/2025
Hello I haven't installed the pedals yet
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Gilles F.
Rating: 5 out of 5
following a purchase from 30/12/2025
With a PREMIUM account, shipping via Colissimo is fast. I was delivered in 48 hours.
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Jerome G.
Rating: 5 out of 5
following a purchase from 30/12/2025
Top fast
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Eric P.
Rating: 5 out of 5
following a purchase from 30/12/2025
Very satisfied!
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Bernard R.
Rating: 5 out of 5
following a purchase from 31/12/2025
Conforms to the order. Delivery on time
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Philippe S.
Rating: 5 out of 5
following a purchase from 30/12/2025
Completely satisfied as with every purchase on this site
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Henrik S.
Rating: 5 out of 5
following a purchase from 30/12/2025
Nothing to report
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Lionel P.
Rating: 5 out of 5
following a purchase from 30/12/2025
serious online store. Deliveries are always on time.
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Cécile H.
Rating: 5 out of 5
following a purchase from 30/12/2025
Delivery date issue resolved by phone. Advisor attentive, pleasant and understanding. Package received on time.
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François-Gabriel Z.
Rating: 5 out of 5
following a purchase from 30/12/2025
Material meets my expectations. 2nd pair for my 2nd bike to avoid frequent disassembly. Easy to install.
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Alexis D.
Rating: 5 out of 5
following a purchase from 31/12/2025
I thank the site matériel vélo which for over 10 years has been impeccable.
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Frederic L.
Rating: 5 out of 5
following a purchase from 30/12/2025
Top, nothing to report.
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Loic D.
Rating: 5 out of 5
following a purchase from 30/12/2025
Always a very good experience!
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Gilles H.
Rating: 5 out of 5
following a purchase from 30/12/2025
PERFECT
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Patrick M.
Rating: 5 out of 5
following a purchase from 30/12/2025
Very good products
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Guy M.
Rating: 5 out of 5
following a purchase from 30/12/2025
Very good company concerned about the satisfaction of its customers.
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Cyrille C.
Rating: 5 out of 5
following a purchase from 30/12/2025
Package received on time. Meets my expectations.
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Giovanni T.
Rating: 5 out of 5
following a purchase from 30/12/2025
Very good, fast delivery.
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C
Charles D.
Rating: 5 out of 5
following a purchase from 28/12/2025
Perfect as usual. Fast shipping, compliant product, competitive price.
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Jean G.
Rating: 5 out of 5
following a purchase from 29/12/2025
Received the package in accordance with the order
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David C.
Rating: 5 out of 5
following a purchase from 29/12/2025
Fast delivery
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Lionel C.
Rating: 5 out of 5
following a purchase from 29/12/2025
Fast and efficient. Package very well packaged.
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Philippe B.
Rating: 5 out of 5
following a purchase from 29/12/2025
Nothing to report. Order arrived as expected, impeccable.
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Eric S.
Rating: 5 out of 5
following a purchase from 23/12/2025
Fast delivery, perfect service
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Gautier N.
Rating: 5 out of 5
following a purchase from 29/12/2025
Very good
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Chane Foc J.
Rating: 5 out of 5
following a purchase from 29/12/2025
Very good.
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Dany B.
Rating: 5 out of 5
following a purchase from 29/12/2025
Very satisfied
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Geoffrey B.
Rating: 5 out of 5
following a purchase from 29/12/2025
Top-notch
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Denis L.
Rating: 5 out of 5
following a purchase from 29/12/2025
very quickly delivered
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Michel H.
Rating: 5 out of 5
following a purchase from 29/12/2025
It's a product I've already tried and appreciate (very practical and effective).
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Patrick L.
Rating: 5 out of 5
following a purchase from 29/12/2025
Material compliant and delivered without issues.
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Bernard R.
Rating: 5 out of 5
following a purchase from 28/12/2025
Great received in less than 48 hours
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Yvon J.
Rating: 5 out of 5
following a purchase from 29/12/2025
Order well received and excellent product.
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Yves L.
Rating: 5 out of 5
following a purchase from 29/12/2025
Perfect
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Joachim R.
Rating: 5 out of 5
following a purchase from 29/12/2025
Bike material intervened in a warranty frame return. Flawless communication and genuinely concerned about delivering a perfect mountain bike. I thank bike material for their work and seriousness.
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Remi W.
Rating: 5 out of 5
following a purchase from 29/12/2025
A perfect customer experience. Following a small preparation error, I received the wrong item which unfortunately went out of stock in the meantime... I was put in touch with Théo, who was exceptionally professional: he found an immediate solution by replacing my item with a model from the higher range. An exemplary commercial gesture and top-notch responsiveness. I recommend Materiel-velo.com without hesitation!
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Damien B.
Rating: 5 out of 5
following a purchase from 29/12/2025
Good products
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