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S
Rating: 5 out of 5
I recommend this site
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 992 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 2, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
reliable site
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J
Rating: 5 out of 5
Fast and serious
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J
Rating: 5 out of 5
Very good experience.
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T
Rating: 5 out of 5
Top fast delivery and good advice before purchase
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S
Rating: 4 out of 5
Serious site
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J
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Ultra fast delivery, top notch
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C
Rating: 5 out of 5
Delivery as requested and done on time
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G
Rating: 5 out of 5
Always on top
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C
Rating: 5 out of 5
Fast and well packaged
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A
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Perfect as always, don't change anything. Thank you
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P
Rating: 5 out of 5
Very effective!!! Thank you!!
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M
Rating: 5 out of 5
The order went very well, fast delivery within the deadlines, efficient....
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A
Rating: 5 out of 5
Fast delivery and good price
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F
Rating: 5 out of 5
Impeccable
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P
Rating: 5 out of 5
Ultra fast delivery
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D
Rating: 5 out of 5
Super good brake pads, fast delivery, good price, I recommend.
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O
Rating: 5 out of 5
Fast product compliant
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F
Rating: 5 out of 5
order conforms to my wishes and speed of shipping
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D
Rating: 5 out of 5
My bike supplies shopping site
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J
Rating: 2 out of 5
Delay after the order validated too long. Sent 6 days later via Colissimo.
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Response from Materiel-velo.com
Hello,
Thank you for your feedback.
We understand your comment regarding the shipping delay. For your information, the Pirelli tires you ordered were indeed indicated with a shipping delay of 2 to 4 working days at the time of purchase. Your order was prepared and shipped within this timeframe, via Colissimo, as planned.
We do everything possible to ensure reliable and transparent delivery times, and we are sorry if this seemed too long from your perspective.
Do not hesitate to contact us for any questions; we remain at your disposal.
Best regards,
The Materiel-velo.com team
Thank you for your feedback.
We understand your comment regarding the shipping delay. For your information, the Pirelli tires you ordered were indeed indicated with a shipping delay of 2 to 4 working days at the time of purchase. Your order was prepared and shipped within this timeframe, via Colissimo, as planned.
We do everything possible to ensure reliable and transparent delivery times, and we are sorry if this seemed too long from your perspective.
Do not hesitate to contact us for any questions; we remain at your disposal.
Best regards,
The Materiel-velo.com team
M
Rating: 5 out of 5
Very good, shipment was compliant and fast
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C
Rating: 5 out of 5
Satisfied with the product and the teams in the store
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H
Rating: 5 out of 5
Material conforms, friendly welcome in the store
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J
Rating: 5 out of 5
Products as described and well packaged, and fast delivery.
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J
Rating: 4 out of 5
Received on time.
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F
Rating: 5 out of 5
5
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C
Rating: 5 out of 5
very fast delivery, -
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M
Rating: 5 out of 5
Great transaction, efficient exchange with the teams and fast delivery. I highly recommend.
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S
Rating: 5 out of 5
Fast, visibility on shipping
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C
Rating: 5 out of 5
good braking. Sometimes squeaks in the rain.
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L
Rating: 5 out of 5
very satisfied.
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W
Rating: 5 out of 5
Hello, good product for cassettes.
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G
Rating: 5 out of 5
Top
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F
Rating: 5 out of 5
Nothing to report, received the package in good condition and on time.
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V
Rating: 5 out of 5
Perfect Delivered in 24h, really very satisfied! I order regularly, you can do the same with confidence, I recommend Matériel Vélo
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H
Rating: 5 out of 5
Well advised, top price and fast shipping.
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