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Y
Rating: 5 out of 5
Goods and deadlines ok
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 2, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Well arrived in its protective box, small test on 12 km, what an evolution. Thank you for your serious and patient personal advice...
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S
Rating: 4 out of 5
Order compliant and delivery times correct. The guillotine is great, really very comfortable.
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C
Rating: 5 out of 5
Everything is fine
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Y
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
My order was as described. Received on time.
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S
Rating: 5 out of 5
Very good as long as the prices are competitive
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D
Rating: 5 out of 5
No problem, as usual.
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J
Rating: 5 out of 5
I have been a customer for at least 15 years
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P
Rating: 5 out of 5
Fast, compliant, nothing to complain about. Thank you
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J
Rating: 5 out of 5
Never disappointed and I have been ordering for years. It is possible to get a representative and that is rare these days. Keep it up
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C
Rating: 5 out of 5
Very good perfect
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J
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
A first hour customer, I remain very satisfied with the service.
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P
Rating: 5 out of 5
Very good
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P
Rating: 4 out of 5
Disappointing handlebar mirror as it moves while riding.
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M
Rating: 5 out of 5
A wide range of products, top-notch customer service, and fast delivery
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L
Rating: 5 out of 5
Fast delivery. Always good deals to be had.
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F
Rating: 5 out of 5
Great as usual.
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A
Rating: 2 out of 5
Delivery time far from being respected, tracking number not communicated, carrier change.
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D
Rating: 5 out of 5
Nice and friendly advice, compliant product
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J
Rating: 5 out of 5
Fast and compliant as always
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C
Rating: 5 out of 5
A bit long but due to a product that was not in stock, but overall very good follow-up following my request due to this delay.
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M
Rating: 5 out of 5
Perfect. Never disappointed.
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E
Rating: 5 out of 5
Very satisfied
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P
Rating: 4 out of 5
Order arrived quickly. No issues on that side.
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A
Rating: 5 out of 5
5 stars
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G
Rating: 5 out of 5
Perfect welcome and service at the St. Étienne store. The mountain bike perfectly meets my expectations.
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F
Rating: 5 out of 5
Ras
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P
Rating: 4 out of 5
Hello, I bought a bottom bracket with ceramic bearings, T47 mounting. The installation manual was missing and the description lacked a crucial piece of information; the number of notches on the cups. On T47 bottom brackets, depending on the manufacturers, the cups have 12 or 16 notches. As for me, I have a 12-notch tool; and no adapter was provided with the bottom bracket. I will have to order a 16-notch tool. Otherwise, for the rest, nothing to complain about; price, delivery time, everything is OK.
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L
Rating: 5 out of 5
fast and hassle-free!
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T
Rating: 5 out of 5
Very good
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B
Rating: 5 out of 5
parts conforming to the order, very good.
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J
Rating: 5 out of 5
Thank you for your professionalism, your service
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C
Rating: 5 out of 5
Compliant products and fast delivery.
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D
Rating: 5 out of 5
Very fast delivery, the best
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N
Rating: 5 out of 5
Tip top
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B
Rating: 5 out of 5
Satisfied with my product, the price charged, the reliability of the site, although a bit long in the delays but that can happen since the product is not in stock
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J
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Very good as usual.
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