Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 015 published reviews
5 12k 92% 4 634 5% 3 176 1% 2 94 1% 1 157 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 3, 4 and 5 stars

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M
Mario B.
Rating: 4 out of 5
following a purchase from 29/12/2025
Top service that informs you if they don't have the part, and whether you want to wait or not. Very fast delivery (REUNION). Competitive prices and they have a relatively complete catalog of parts, at least for my Top Fuel TREK.
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Bertrand B.
Rating: 5 out of 5
following a purchase from 02/02/2026
Quick reception. Products very well packaged.
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Léo T.
Rating: 5 out of 5
following a purchase from 29/01/2026
Always a great customer service and top items!
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Jose Manuel G.
Rating: 5 out of 5
following a purchase from 01/02/2026
Perfect and on time.
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Yves C.
Rating: 5 out of 5
following a purchase from 02/02/2026
Top. Well received within the indicated timeframe, correct price. I recommend
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Frédéric V.
Rating: 5 out of 5
following a purchase from 02/02/2026
Never had a problem with Matériel vélo. Com
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Michel H.
Rating: 5 out of 5
following a purchase from 30/01/2026
In line with my expectations; light and comfortable
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Jérôme V.
Rating: 5 out of 5
following a purchase from 02/02/2026
Fast delivery, product as described
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Nicolas B.
Rating: 5 out of 5
following a purchase from 02/02/2026
I regularly buy from Matériel Vélo, from small items (this time a Garmin lamp) to the bike. Delivered on time and without unpleasant surprises.
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Gabin M.
Rating: 5 out of 5
following a purchase from 03/02/2026
Fast delivery and top product!
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Mireille B.
Rating: 5 out of 5
following a purchase from 02/02/2026
Very good service
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Marc L.
Rating: 5 out of 5
following a purchase from 30/01/2026
Perfect, it corresponds to what I ordered
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Juan R.
Rating: 5 out of 5
following a purchase from 01/02/2026
Everything very well.
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Franck C.
Rating: 5 out of 5
following a purchase from 01/02/2026
Perfect for the tires. The delivery was longer than expected (4 days instead of one announced) but Matériel Vélo is unfortunately not responsible for the carriers.
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Patrick B.
Rating: 5 out of 5
following a purchase from 02/02/2026
Great offer, very fast shipping time.
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Benoît T.
Rating: 5 out of 5
following a purchase from 01/02/2026
In line, I am satisfied.
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Christophe G.
Rating: 5 out of 5
following a purchase from 01/02/2026
Satisfied
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Jean S.
Rating: 5 out of 5
following a purchase from 02/02/2026
Order well received, product as described
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Raphael S.
Rating: 5 out of 5
following a purchase from 02/02/2026
Well-priced, fast delivery, customer service responds quickly to questions before purchase. Already several orders and it has always gone well = *****
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Patrick B.
Rating: 5 out of 5
following a purchase from 30/01/2026
Fast delivery and quick refund for items that did not suit me. Sellers from the St Cyprien store in Toulouse are very friendly.
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Stephane L.
Rating: 5 out of 5
following a purchase from 02/02/2026
Very satisfied with the product and the speed of delivery. See you soon
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David C.
Rating: 5 out of 5
following a purchase from 02/02/2026
Received very quickly. Thank you for your responsiveness
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Bruno G.
Rating: 5 out of 5
following a purchase from 02/02/2026
Satisfied because it complies with the terms of the order
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Denis C.
Rating: 4 out of 5
following a purchase from 02/02/2026
Products conform and short delay, perfect!!!
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Joël L.
Rating: 5 out of 5
following a purchase from 31/01/2026
Desired products easy to find on the site, fast and compliant delivery.
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Jean Claude S.
Rating: 5 out of 5
following a purchase from 02/02/2026
Very good
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Bruno M.
Rating: 5 out of 5
following a purchase from 02/02/2026
Perfect, everything went as planned and announced
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Jean-Christophe S.
Rating: 5 out of 5
following a purchase from 01/02/2026
Good
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Philippe M.
Rating: 5 out of 5
following a purchase from 02/02/2026
5 stars
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Michel T.
Rating: 5 out of 5
following a purchase from 02/02/2026
Very good
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Yannick O.
Rating: 5 out of 5
following a purchase from 02/02/2026
Nothing to report
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Claude A.
Rating: 5 out of 5
following a purchase from 02/02/2026
Quick reception, in line with my order and especially at prices from Matériel Vélo. Great.
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Pascal C.
Rating: 5 out of 5
following a purchase from 25/01/2026
Perfect, thanks to Materiel vélo.
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Eric B.
Rating: 5 out of 5
following a purchase from 29/01/2026
Everything is perfect, thank you.
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Cyril D.
Rating: 5 out of 5
following a purchase from 02/02/2026
Perfect.
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Paul B.
Rating: 5 out of 5
following a purchase from 02/02/2026
A customer for years, always satisfied with the products, the speed of order processing and delivery.
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Christophe F.
Rating: 5 out of 5
following a purchase from 02/02/2026
Perfect, everything went well!
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Mickael J.
Rating: 5 out of 5
following a purchase from 02/02/2026
Ultra fast delivery, the best.
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Bruno P.
Rating: 5 out of 5
following a purchase from 02/02/2026
Perfect.
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Lucas M.
Rating: 5 out of 5
following a purchase from 02/02/2026
Nothing to report.
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