Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 014 published reviews
5 12k 92% 4 634 5% 3 176 1% 2 94 1% 1 157 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 3, 4 and 5 stars

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P
Pascal P.
Rating: 5 out of 5
following a purchase from 17/12/2025
hello, I would have preferred the package to be delivered to the selected relay point near my home and not to another located 3 km away... I had to walk there since I don't have a car at the moment...
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Pascal D.
Rating: 5 out of 5
following a purchase from 19/12/2025
Good contact, everything is very good.
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Louis M.
Rating: 5 out of 5
following a purchase from 16/12/2025
The shipping took time and yet the products were in stock but after contacting customer service, they were efficient and did what was necessary to ship the order as quickly as possible with even a small gift from them.
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Michel A.
Rating: 5 out of 5
following a purchase from 20/12/2025
Order received quickly
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Joelle F.
Rating: 5 out of 5
following a purchase from 20/12/2025
Speed and quality. Very good service. Will do again
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Christopher S.
Rating: 5 out of 5
following a purchase from 21/12/2025
Products sent quickly with care. Impeccable
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Thierry D.
Rating: 5 out of 5
following a purchase from 21/12/2025
A site and a brand particularly effective and attentive to practitioners. Whether on the site or on-site (thanks MV Bordeaux), they listen to you, advise you, they don't try to sell you just to sell or the latest trendy thing. In short, always satisfied with the brand, its products and of course the prices.
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Michel R.
Rating: 5 out of 5
following a purchase from 19/12/2025
Satisfied with my order and received in a short time like the other times.
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José P.
Rating: 5 out of 5
following a purchase from 21/12/2025
5 stars
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Lionel J.
Rating: 5 out of 5
following a purchase from 19/12/2025
Super! Received in 2 days.
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Alessia P.
Rating: 5 out of 5
following a purchase from 20/12/2025
Perfect
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Claude D.
Rating: 5 out of 5
following a purchase from 16/12/2025
Very satisfied with my order
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Alastra J.
Rating: 5 out of 5
following a purchase from 19/12/2025
5 stars perfect
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Daniel P.
Rating: 5 out of 5
following a purchase from 20/12/2025
Order as expected. Ultra fast delivery. Highly recommend.
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Franck P.
Rating: 5 out of 5
following a purchase from 21/12/2025
Very good quality-price ratio + fast shipping = well done!
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Yves L.
Rating: 5 out of 5
following a purchase from 19/12/2025
Product conforms to the description, quality. Speed of service, very responsive. I recommend
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Christophe V.
Rating: 5 out of 5
following a purchase from 19/12/2025
Very satisfied with the material from velo.com
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Salvatore Q.
Rating: 5 out of 5
following a purchase from 22/12/2025
Fast shipping and items meet my expectations.
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Gregot P.
Rating: 5 out of 5
following a purchase from 21/12/2025
Perfect. Respect for deadlines, clear information, and top materials
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Jean G.
Rating: 5 out of 5
following a purchase from 20/12/2025
Very good no issues
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Jean-François C.
Rating: 5 out of 5
following a purchase from 20/12/2025
Very happy with the received items.
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Thierry E.
Rating: 5 out of 5
following a purchase from 20/12/2025
Product conforms to descriptions. Respect for delivery deadlines.
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Thierry B.
Rating: 4 out of 5
following a purchase from 19/12/2025
Site with quality products and interesting commercial operations. Too bad loyalty is not rewarded.
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Ludovic T.
Rating: 5 out of 5
following a purchase from 22/12/2025
Very nice responsiveness even during the holidays
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Océane J.
Rating: 5 out of 5
following a purchase from 22/12/2025
Very responsive, I received my package the next day and very friendly.
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Patrice T.
Rating: 5 out of 5
following a purchase from 19/12/2025
Speed of delivery
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Donato P.
Rating: 5 out of 5
following a purchase from 14/12/2025
Everything perfect, I received the order in a week in the Canary Islands. Material exactly as in the photo. 100% recommendable, thank you.
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Emmanuel F.
Rating: 5 out of 5
following a purchase from 17/12/2025
Effectiveness and speed
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Gérard B.
Rating: 5 out of 5
following a purchase from 17/12/2025
ras
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Valerie B.
Rating: 5 out of 5
following a purchase from 17/12/2025
Perfect
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Éric G.
Rating: 5 out of 5
following a purchase from 09/12/2025
Package well received, deadline respected thank you very much
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Séverine T.
Rating: 5 out of 5
following a purchase from 17/12/2025
Fast shipping
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Florent G.
Rating: 5 out of 5
following a purchase from 23/11/2025
Delivery made within the indicated time; nothing to report.
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Patrice N.
Rating: 5 out of 5
following a purchase from 17/12/2025
Quality product that meets my expectations, the grooves fit perfectly so as not to damage those of the casing.
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Jeanluc B.
Rating: 5 out of 5
following a purchase from 29/11/2025
super !!!
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David J.
Rating: 5 out of 5
following a purchase from 18/12/2025
Still as fast and responsive. Like my previous orders, the content and packaging reflect a knowledgeable professionalism.
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Zoé W.
Rating: 5 out of 5
following a purchase from 15/12/2025
Perfect
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Philippe N.
Rating: 5 out of 5
following a purchase from 13/12/2025
Very fast receipt of the item. I love it!
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Michel P.
Rating: 5 out of 5
following a purchase from 09/12/2025
Material conforms to my order and delivery time is okay
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