Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 014 published reviews
5 12k 92% 4 634 5% 3 176 1% 2 94 1% 1 157 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 3, 4 and 5 stars

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G
Gerard D.
Rating: 5 out of 5
following a purchase from 05/12/2025
Product conforms fast delivery
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Yves G.
Rating: 5 out of 5
following a purchase from 04/12/2025
Flawless.
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Jean-Luc S.
Rating: 5 out of 5
following a purchase from 04/12/2025
ALL GOOD, fast delivery to the relay point;
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Olivier S.
Rating: 5 out of 5
following a purchase from 04/12/2025
always on top
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Jean-Pierre Y.
Rating: 5 out of 5
following a purchase from 05/12/2025
Delivery as per my order, deadline respected.
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Claude P.
Rating: 5 out of 5
following a purchase from 04/12/2025
very fast delivery
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Christine H.
Rating: 5 out of 5
following a purchase from 04/12/2025
perfect
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Nathalie C.
Rating: 5 out of 5
following a purchase from 30/11/2025
Order received very quickly. I haven't tried the bags yet but they are of quality...
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Robert G.
Rating: 3 out of 5
following a purchase from 03/12/2025
Hello, among my ordered items in my recent purchase is the rear light which poses a problem regarding its operating duration. After an hour it stops in continuous mode.
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Response from Materiel-velo.com
Hello Robert,

Thank you for taking the time to share your feedback. We are sorry to hear that the rear light is not working properly and stops after an hour. Please feel free to contact our after-sales service for assistance.

Best regards,
The team at Materiel-velo.com
T
Thomas L.
Rating: 5 out of 5
following a purchase from 27/11/2025
Very responsive customer service. Thank you
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Gorka D.
Rating: 5 out of 5
following a purchase from 02/12/2025
Everything perfect.
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Pascal R.
Rating: 5 out of 5
following a purchase from 02/12/2025
well received
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Adrián P.
Rating: 5 out of 5
following a purchase from 30/11/2025
As always excellent.
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Christian C.
Rating: 5 out of 5
following a purchase from 02/12/2025
Order delivered on time, items matching my expectations, nothing to report, everything is perfect as usual.
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Stefano C.
Rating: 5 out of 5
following a purchase from 04/12/2025
Good in every way.
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Sylvain D.
Rating: 5 out of 5
following a purchase from 04/12/2025
Fair prices, and very fast delivery. Top site
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Pascal B.
Rating: 5 out of 5
following a purchase from 03/12/2025
no problem receiving the order, only the size of the long shorts is a bit tight (the L is a small L)
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Noel V.
Rating: 5 out of 5
following a purchase from 04/12/2025
As usual, perfect order and delivery very serious company.
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Cédric B.
Rating: 5 out of 5
following a purchase from 04/12/2025
Fast delivery and interesting price
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Bernard D.
Rating: 5 out of 5
following a purchase from 28/11/2025
Nothing to report, respect for deadlines. Professional company
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Thierry G.
Rating: 4 out of 5
following a purchase from 04/12/2025
No problem, conforms to the order
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Philippe C.
Rating: 5 out of 5
following a purchase from 30/11/2025
Very good.
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Stephane L.
Rating: 5 out of 5
following a purchase from 04/12/2025
Fast, fair prices
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Yoann B.
Rating: 5 out of 5
following a purchase from 05/12/2025
Nothing to complain about as usual, top-notch.
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Pascal V.
Rating: 5 out of 5
following a purchase from 03/12/2025
Top quality and delivery.
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Clement B.
Rating: 5 out of 5
following a purchase from 03/12/2025
Great and fast
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Benoit M.
Rating: 5 out of 5
following a purchase from 05/12/2025
Fast delivery, no charge for delivery to the shop.
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Philippe S.
Rating: 5 out of 5
following a purchase from 04/12/2025
Super fast. Very good product
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Jean-Pierre A.
Rating: 5 out of 5
following a purchase from 04/12/2025
Product as described, interesting price and fast delivery.
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Jean Rene H.
Rating: 5 out of 5
following a purchase from 04/12/2025
Fast shipping and good tracking, perfect, thank you!
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Patrice R.
Rating: 5 out of 5
following a purchase from 01/12/2025
Great service for cycling enthusiasts, speed, seriousness, helpfulness, attentive.
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Elodie G.
Rating: 5 out of 5
following a purchase from 04/12/2025
Very fast and professional, package in good condition
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Michel M.
Rating: 5 out of 5
following a purchase from 03/12/2025
Very satisfied
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Fernand R.
Rating: 5 out of 5
following a purchase from 30/11/2025
OK for orders and qualities.
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Jacques M.
Rating: 5 out of 5
following a purchase from 05/12/2025
Website that I recommend for its seriousness and customer follow-up.
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Christophe O.
Rating: 5 out of 5
following a purchase from 04/12/2025
Fast and compliant order and delivery. Top!!!
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Robert L.
Rating: 4 out of 5
following a purchase from 29/11/2025
Order delivered within the expected time, perfect. Now remains to validate the quality of the product that I have not yet been able to test
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Jean-Marie C.
Rating: 5 out of 5
following a purchase from 02/12/2025
Fast and efficient delivery to the relay point
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Jean-Marc P.
Rating: 5 out of 5
following a purchase from 01/12/2025
fast shipping, perfect product
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