Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 998 published reviews
5 11,9k 92% 4 634 5% 3 173 1% 2 93 1% 1 155 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 3, 4 and 5 stars

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O
Olivier S.
Rating: 5 out of 5
following a purchase from 15/09/2025
Reasonable price and order received quickly!
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F
Fabrice B.
Rating: 5 out of 5
following a purchase from 14/09/2025
Product conforms and delivered quickly.
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G
Gardelli K.
Rating: 5 out of 5
following a purchase from 08/09/2025
Very good quality shoe for a reasonable price
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R
Richard C.
Rating: 5 out of 5
following a purchase from 15/09/2025
Good in every respect, the product corresponds to what I had in mind.
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Patrice M.
Rating: 5 out of 5
following a purchase from 15/09/2025
Order delivered quickly and as expected
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C
Christian H.
Rating: 5 out of 5
following a purchase from 12/09/2025
I am super satisfied with my purchase and the product. Super fast delivery to French Polynesia. Thank you very much, matériel vélo
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L
Lionel T.
Rating: 5 out of 5
following a purchase from 15/09/2025
Fast delivery.
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M
Marco J.
Rating: 3 out of 5
following a purchase from 07/09/2025
Hello, late shipment even though payment was received 8 days prior. The shipment was careful, everything was perfectly packaged. The hardware for the rear disc brake caliper is missing and the bottom bracket housing.
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Response from Materiel-velo.com
Hello,

As mentioned by phone, these items are not provided in the group you purchased.

Remaining at your disposal
The Materiel-velo.com team
J
Jean-Michel L.
Rating: 5 out of 5
following a purchase from 15/09/2025
As usual, perfect, best regards.
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J
Joël R.
Rating: 5 out of 5
following a purchase from 12/09/2025
nothing to report
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J
Julien R.
Rating: 5 out of 5
following a purchase from 15/09/2025
Order delivered quickly
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J
Julien P.
Rating: 5 out of 5
following a purchase from 15/09/2025
Very satisfied.
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Julien C.
Rating: 5 out of 5
following a purchase from 15/09/2025
Perfect
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Francis W.
Rating: 5 out of 5
following a purchase from 15/09/2025
Super good service
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F
Felix G.
Rating: 5 out of 5
following a purchase from 15/09/2025
I appreciated your approach and thank you very much.
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A
Arthur Marius H.
Rating: 5 out of 5
following a purchase from 14/09/2025
Nothing to report.
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F
Fred F.
Rating: 5 out of 5
following a purchase from 14/09/2025
Top-notch!
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C
Christophe P.
Rating: 5 out of 5
following a purchase from 15/09/2025
Speed of order processing and satisfaction with the products.
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Stéphane D.
Rating: 5 out of 5
following a purchase from 15/09/2025
Top very fast delivery!
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Sylvain C.
Rating: 5 out of 5
following a purchase from 04/09/2025
Great site, thank you
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Bon F.
Rating: 5 out of 5
following a purchase from 15/09/2025
Fast and well packaged.
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R
Romain S.
Rating: 5 out of 5
following a purchase from 28/08/2025
Express service!!! Quality price report +++
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F
Francis D.
Rating: 5 out of 5
following a purchase from 15/09/2025
No issues, the deadlines are respected, the prices reasonable.
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S
Steve B.
Rating: 5 out of 5
following a purchase from 14/09/2025
Respect for the delivery time. In short, pros!
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Y
Yves C.
Rating: 5 out of 5
following a purchase from 16/09/2025
As every time I ordered on this site I was very satisfied...
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C
Cecile B.
Rating: 5 out of 5
following a purchase from 15/09/2025
Very good
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E
Eric G.
Rating: 5 out of 5
following a purchase from 15/09/2025
Very interesting prices. Fast and careful delivery
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A
Alain B.
Rating: 5 out of 5
following a purchase from 14/09/2025
Fast shipping, delivery tracking. Ordered products conform to the description. I recommend.
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P
Philippe A.
Rating: 5 out of 5
following a purchase from 15/09/2025
Always precise about the quality and timing of the order. I recommend the seriousness
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C
Christian Z.
Rating: 5 out of 5
following a purchase from 14/09/2025
I am very happy with my very fast order Thank you
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C
Cedric S.
Rating: 5 out of 5
following a purchase from 15/09/2025
Completely satisfactory regarding the speed of shipping and receiving the package. Excellent customer service easily reachable by phone.
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Patrick R.
Rating: 5 out of 5
following a purchase from 15/09/2025
Fast delivery and always professional
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Serge P.
Rating: 5 out of 5
following a purchase from 14/09/2025
No problem
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E
Emmanuel F.
Rating: 5 out of 5
following a purchase from 14/09/2025
Always on top
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A
Alain M.
Rating: 5 out of 5
following a purchase from 13/09/2025
satisfied
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G
Gérard B.
Rating: 5 out of 5
following a purchase from 13/09/2025
Perfect!
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E
Eric G.
Rating: 5 out of 5
following a purchase from 14/09/2025
A team with a sense of service, efficient and very friendly. I particularly recommend this store.
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R
Robert L.
Rating: 5 out of 5
following a purchase from 11/09/2025
Always a very serious site for orders and delivery
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B
Bernard H.
Rating: 4 out of 5
following a purchase from 12/09/2025
Thanks to the sales team for adapting as best as possible to our request.
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M
Marc B.
Rating: 5 out of 5
following a purchase from 13/09/2025
Materials compliant, delivery OK Nothing to say
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