Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 994 published reviews
5 11,9k 92% 4 634 5% 3 173 1% 2 93 1% 1 155 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 3, 4 and 5 stars

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C
Christophe B.
Rating: 5 out of 5
following a purchase from 28/08/2025
Perfect, thank you
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Jan S.
Rating: 5 out of 5
following a purchase from 20/08/2025
Very good
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Dominique G.
Rating: 5 out of 5
following a purchase from 13/08/2025
Fast and good, thank you
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Philippe T.
Rating: 5 out of 5
following a purchase from 28/08/2025
Cool
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Pierre R.
Rating: 5 out of 5
following a purchase from 27/08/2025
Very good site, wide choice and fast delivery
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Jean-Claude G.
Rating: 5 out of 5
following a purchase from 28/08/2025
ok.no problem.
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Charles F.
Rating: 5 out of 5
following a purchase from 29/08/2025
Good
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Alain C.
Rating: 5 out of 5
following a purchase from 25/08/2025
Very good
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Jean-Christophe O.
Rating: 5 out of 5
following a purchase from 29/08/2025
Fast shipping, product as described.
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F
Franck D.
Rating: 5 out of 5
following a purchase from 25/08/2025
Very good!
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Thierry B.
Rating: 5 out of 5
following a purchase from 28/08/2025
Perfect delivery
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Christian P.
Rating: 5 out of 5
following a purchase from 26/08/2025
Very responsive to provide information, Nicolas is a person I spoke to on the phone for information, perfect. I recommend.
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Nicolas G.
Rating: 5 out of 5
following a purchase from 25/08/2025
Easy order, fast shipping, product as described. Perfect.
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Karine B.
Rating: 5 out of 5
following a purchase from 28/08/2025
I recommend this site.
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Hugo B.
Rating: 5 out of 5
following a purchase from 29/08/2025
As usual nothing to say everything is perfect
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Gérard V.
Rating: 3 out of 5
following a purchase from 28/08/2025
My order did not correspond to what I wanted, but it is not the fault of the merchant matériel-vélo, but of the supplier SIDI who communicates very few characteristics of their product, not even the dimensions regarding my item. (shoe tightening buckle)
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Daniel G.
Rating: 5 out of 5
following a purchase from 28/08/2025
Well received package. Fast. Perfect.
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Thibault L.
Rating: 5 out of 5
following a purchase from 28/08/2025
Effective fast delivery
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Philippe A.
Rating: 5 out of 5
following a purchase from 28/08/2025
Quick consideration of my order; competitive price, to recommend.
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David J.
Rating: 5 out of 5
following a purchase from 03/06/2025
A particularly attentive follow-up of my order. A perfectly planned delivery.
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Léo T.
Rating: 5 out of 5
following a purchase from 28/08/2025
Impeccable! And the guys from MV in Grenoble are very nice!
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Gaetan G.
Rating: 5 out of 5
following a purchase from 28/08/2025
Good products, good price, with stock, shipped quickly. Plus, it accepts returns if you made a mistake with the reference.
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Yannick B.
Rating: 5 out of 5
following a purchase from 28/08/2025
Perfect
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Ludovic M.
Rating: 5 out of 5
following a purchase from 28/08/2025
Product quality. Speed of shipping, and top-notch packaging. Thank you
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Francois H.
Rating: 4 out of 5
following a purchase from 28/08/2025
One of the best sites on the diversity of equipment. As a bonus, a review and an explanation
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Gilles P.
Rating: 5 out of 5
following a purchase from 07/08/2025
Hello, I received my bike, everything works perfectly, very good work from the whole team, thank you very much
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Louis M.
Rating: 5 out of 5
following a purchase from 27/08/2025
Always satisfied with bike material...and its staff... Thank you
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Joseph L.
Rating: 5 out of 5
following a purchase from 28/08/2025
Very good. Thank you
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Georges B.
Rating: 5 out of 5
following a purchase from 28/08/2025
Ordered textiles conform to my request.
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Eric L.
Rating: 5 out of 5
following a purchase from 28/08/2025
I thank the after-sales service for their availability and XLC for exchanging my bike rack for a new model, I would recommend Matériel-vélo to my acquaintances.
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Patrick P.
Rating: 5 out of 5
following a purchase from 29/08/2025
Delivery within the deadlines, good packaging
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Thierry B.
Rating: 5 out of 5
following a purchase from 28/08/2025
Action, reaction Everything went well
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Philippe P.
Rating: 5 out of 5
following a purchase from 29/08/2025
material conforms to the description
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F
Frédéric P.
Rating: 5 out of 5
following a purchase from 27/08/2025
Efficiency, speed, completely satisfied
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Gilles D.
Rating: 5 out of 5
following a purchase from 26/08/2025
5
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Jean Luc B.
Rating: 5 out of 5
following a purchase from 28/08/2025
Very good. Received on time
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Julien T.
Rating: 5 out of 5
following a purchase from 28/08/2025
Top notch
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Christian A.
Rating: 5 out of 5
following a purchase from 25/08/2025
Very reasonable price and perfect delivery.
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A
Arnaud D.
Rating: 5 out of 5
following a purchase from 27/08/2025
Availability for phone advice and delivery efficiency
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Simone V.
Rating: 5 out of 5
following a purchase from 27/08/2025
speed for delivery. No issues for returning an item.
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