English 
O
Rating: 5 out of 5
Product as described, fast delivery.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 746 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
Very good in terms of prices and deadlines!
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N
Rating: 5 out of 5
delivery, price, quality of products, top notch
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P
Rating: 5 out of 5
Everything went very well!
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T
Rating: 5 out of 5
Fast delivery, compliant products
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P
Rating: 5 out of 5
Very satisfactory transaction at all levels.
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C
Rating: 5 out of 5
Very satisfied with my order. Very good welcome in the store.
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J
Rating: 5 out of 5
Order compliant and delivery within the expected time. Perfect
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R
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
Fast and quality shipping. Parts and descriptions meet my expectations.
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P
Rating: 5 out of 5
Excellent product.
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Y
Rating: 5 out of 5
Product as described, delivered on time!
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B
Rating: 5 out of 5
Order of gels from the brand 226ers blackcurrant flavor (blueberry) that I usually use and which fully satisfy me in terms of nutrition
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G
Rating: 5 out of 5
Very satisfied with this company
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R
Rating: 5 out of 5
THERE IS A RELATIONSHIP OF TRUST BETWEEN US. Thank you
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M
Rating: 5 out of 5
Perfect, ultra-fast shipping, very short delivery time!
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O
Rating: 5 out of 5
Product received in a short time
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F
Rating: 5 out of 5
Reliable site, fast order, attentive staff. However, I encountered a problem with some tires and they resolved the issue without too much difficulty, I recommend
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J
Rating: 5 out of 5
Competitive prices, quick processing of the order and fast shipping.
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F
Rating: 4 out of 5
Apart from the small size issue with the tire, the packages were sent well prepared and protected.
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R
Rating: 5 out of 5
Fast and serious delivery
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M
Rating: 5 out of 5
Very fast delivery, impeccable service. Thank you.
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T
Rating: 5 out of 5
Very good site for selling very good quality equipment at a fair price, I recommend
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C
Rating: 5 out of 5
Very efficient customer service.
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J
Rating: 5 out of 5
Perfect
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Y
Rating: 3 out of 5
Hello, following a fall, I had to replace material on the right side, notably a Shimano Dura Ace 12-speed rear derailleur. I was surprised to find the derailleur in a plastic bag and not in its original packaging upon opening the box. Nothing indicated this 'small detail' on your site.
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Response from Materiel-velo.com
Hello,
Thank you for your feedback. We understand your surprise upon receiving your Shimano Dura-Ace 12-speed derailleur in a plastic bag rather than in its original packaging.
Please note that in some cases, the packaging may indeed be done by us. This does not alter their quality, origin, or warranty. It is indeed a product from Shimano, perfectly new and authentic, benefiting from all the manufacturer's guarantees.
We take note of your comment and will consider how to better indicate this type of case on our site.
Remaining at your disposal for any further questions,
Best regards,
The Materiel-velo.com team
Thank you for your feedback. We understand your surprise upon receiving your Shimano Dura-Ace 12-speed derailleur in a plastic bag rather than in its original packaging.
Please note that in some cases, the packaging may indeed be done by us. This does not alter their quality, origin, or warranty. It is indeed a product from Shimano, perfectly new and authentic, benefiting from all the manufacturer's guarantees.
We take note of your comment and will consider how to better indicate this type of case on our site.
Remaining at your disposal for any further questions,
Best regards,
The Materiel-velo.com team
E
Rating: 5 out of 5
Conforms and quick deadlines
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G
Rating: 5 out of 5
Fast shipping, material conforms to the description. Very satisfied
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D
Rating: 5 out of 5
very serious site Fast delivery
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G
Rating: 5 out of 5
Super fast delivery, Michelin tires at a great price, I recommend
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A
Rating: 5 out of 5
Great site: lots of choices with very interesting prices. Very fast delivery. Keep it up
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S
Rating: 5 out of 5
Very satisfied with the delivery and the product that meets my expectations
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M
Rating: 5 out of 5
Always perfect.
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P
Rating: 5 out of 5
Perfect delivery best price
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L
Rating: 5 out of 5
Delivery compliant and fast.
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J
Rating: 5 out of 5
Always perfect!!!!
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L
Rating: 5 out of 5
Deadline respected. Good reception in the store (pickup location). Brief experience to renew.
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L
Rating: 5 out of 5
Fast delivery, rims as described and in good condition. Not tested to date.
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G
Rating: 5 out of 5
Fast shipping and a great selection on the site.
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