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S
Rating: 5 out of 5
Very good as long as the prices are competitive
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 011 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 4 and 5 stars
Reset filtersD
Rating: 5 out of 5
No problem, as usual.
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J
Rating: 5 out of 5
I have been a customer for at least 15 years
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P
Rating: 5 out of 5
Fast, compliant, nothing to complain about. Thank you
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J
Rating: 5 out of 5
Never disappointed and I have been ordering for years. It is possible to get a representative and that is rare these days. Keep it up
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C
Rating: 5 out of 5
Very good perfect
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J
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
A first hour customer, I remain very satisfied with the service.
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P
Rating: 5 out of 5
Very good
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P
Rating: 4 out of 5
Disappointing handlebar mirror as it moves while riding.
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M
Rating: 5 out of 5
A wide range of products, top-notch customer service, and fast delivery
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L
Rating: 5 out of 5
Fast delivery. Always good deals to be had.
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F
Rating: 5 out of 5
Great as usual.
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D
Rating: 5 out of 5
Nice and friendly advice, compliant product
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J
Rating: 5 out of 5
Fast and compliant as always
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C
Rating: 5 out of 5
A bit long but due to a product that was not in stock, but overall very good follow-up following my request due to this delay.
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M
Rating: 5 out of 5
Perfect. Never disappointed.
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E
Rating: 5 out of 5
Very satisfied
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P
Rating: 4 out of 5
Order arrived quickly. No issues on that side.
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A
Rating: 5 out of 5
5 stars
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G
Rating: 5 out of 5
Perfect welcome and service at the St. Étienne store. The mountain bike perfectly meets my expectations.
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F
Rating: 5 out of 5
Ras
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P
Rating: 4 out of 5
Hello, I bought a bottom bracket with ceramic bearings, T47 mounting. The installation manual was missing and the description lacked a crucial piece of information; the number of notches on the cups. On T47 bottom brackets, depending on the manufacturers, the cups have 12 or 16 notches. As for me, I have a 12-notch tool; and no adapter was provided with the bottom bracket. I will have to order a 16-notch tool. Otherwise, for the rest, nothing to complain about; price, delivery time, everything is OK.
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L
Rating: 5 out of 5
fast and hassle-free!
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T
Rating: 5 out of 5
Very good
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B
Rating: 5 out of 5
parts conforming to the order, very good.
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J
Rating: 5 out of 5
Thank you for your professionalism, your service
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C
Rating: 5 out of 5
Compliant products and fast delivery.
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D
Rating: 5 out of 5
Very fast delivery, the best
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N
Rating: 5 out of 5
Tip top
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B
Rating: 5 out of 5
Satisfied with my product, the price charged, the reliability of the site, although a bit long in the delays but that can happen since the product is not in stock
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J
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Very good as usual.
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Y
Rating: 4 out of 5
Good customer service, very fast delivery
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C
Rating: 5 out of 5
Order received quickly and interesting price
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R
Rating: 5 out of 5
Speed and efficiency! Recommended!
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O
Rating: 5 out of 5
Super product delivered super quickly.
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H
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Product meets my expectations, fast delivery
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J
Rating: 5 out of 5
Perfect
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