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P
Rating: 5 out of 5
Package conforms, arrived within the estimated time... No issues.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 014 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
Order received well, perfect condition and within the deadlines.
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T
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Everything OK, from order taking to delivery. And ultra short deadlines.
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A
Rating: 4 out of 5
Well received, correct.
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P
Rating: 5 out of 5
Delivery in accordance with the order
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P
Rating: 5 out of 5
No worries
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J
Rating: 5 out of 5
Perfect as usual.
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F
Rating: 5 out of 5
Top
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D
Rating: 4 out of 5
Well received within good time.
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P
Rating: 5 out of 5
Deadline respected, good quality products. When I called for technical information, effective advice. Very competent employee. I recommend this site.
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X
Rating: 5 out of 5
Normal assembly of the inner tube, no issues
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J
Rating: 5 out of 5
The competition is strong in the field of mail order for everything related to cycling. I am loyal to Matériel Vélo which offers most existing products. Communication is easy and the various services are reliable.
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P
Rating: 5 out of 5
Perfect
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E
Rating: 4 out of 5
For this order it's ok, well packaged, not broken. But it's a shame that there is no possibility to rate when the service is not good, e.g.: order XWTLQPREF rim on promotion and whose delivery price was initially €40 but received after my phone call which lasted 20 minutes to get a consultant and tell me that finally the shipping price is €180! While other sites charge €90. Even with the Elite card, no commercial proposal made to regular customers.
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C
Rating: 5 out of 5
Everything is correct
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Y
Rating: 5 out of 5
5/5
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K
Rating: 5 out of 5
Fast delivery and good quality product
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C
Rating: 5 out of 5
Very fast delivery. The Bontrager Pro 51 wheels are incredible on flat terrain and relatively effective on climbs. The side wind has not yet had a significant destabilizing effect compared to other wheels I have had in 50mm. Thank you.
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J
Rating: 5 out of 5
Very good site with advantageous prices and fast delivery
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A
Rating: 5 out of 5
Magnificent quality-price ratio, very diligent in preparation and shipping
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F
Rating: 5 out of 5
Everything was perfect
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Y
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
All good
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A
Rating: 5 out of 5
Perfect
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Y
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
As usual, no surprises. Order placed online and received at the ZI Echirolle store
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J
Rating: 5 out of 5
Order arrived quickly and in good condition. The products received are in line with what I expected.
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F
Rating: 5 out of 5
I took advantage of a discount on Hutchinson tires. Order received quickly
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D
Rating: 5 out of 5
Thank you for the choice. Top delivery. Deadlines respected. Good site
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R
Rating: 5 out of 5
Very good welcome, fast delivery, I recommend
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K
Rating: 5 out of 5
Good products, fast shipping, reasonable prices
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J
Rating: 5 out of 5
Order delivered quickly to the pickup point
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B
Rating: 5 out of 5
Top
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S
Rating: 5 out of 5
Very good.
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J
Rating: 5 out of 5
Reactivity, very good compliance
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D
Rating: 5 out of 5
Very fast delivery. It's the best!
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M
Rating: 5 out of 5
I have often ordered items from materiel velo, nothing to complain about, always perfect
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N
Rating: 5 out of 5
Order of Blackbird tires, the price, the delivery is excellent.
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