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F
Rating: 5 out of 5
Everything meets my expectations. Serious and fast
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 754 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 4 and 5 stars
Reset filtersL
Rating: 5 out of 5
Top notch
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H
Rating: 5 out of 5
Fast and compliant delivery.
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P
Rating: 5 out of 5
Perfect. Nothing to complain about. Until next time.
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D
Rating: 5 out of 5
Delivery and material as described. I will order again from this supplier
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F
Rating: 4 out of 5
Practical, easy to fix but limited space if you put equipment otherwise good
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B
Rating: 5 out of 5
Compliant with the order
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G
Rating: 5 out of 5
Very satisfied and a very short delivery time
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J
Rating: 5 out of 5
Perfect as usual.
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R
Rating: 5 out of 5
I received the remote buttons I ordered, but my bike shop couldn't install them. I would like to return them and replace them with TQ HPR V03 remote. Best regards
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M
Rating: 5 out of 5
Quality service
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J
Rating: 5 out of 5
Well received quickly. Product used, it's OK. The mountain bike is ready for another ride!
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D
Rating: 5 out of 5
Satisfied
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J
Rating: 5 out of 5
Top nothing to say
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T
Rating: 5 out of 5
Careful and fast order
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T
Rating: 5 out of 5
I highly recommend!!
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P
Rating: 5 out of 5
very satisfied with the chain tool and the service from matériel-vélo.com
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Y
Rating: 5 out of 5
Very good
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B
Rating: 5 out of 5
All good.
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T
Rating: 5 out of 5
Everything was OK
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J
Rating: 5 out of 5
Perfect order.
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O
Rating: 5 out of 5
Very good... as usual..!
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J
Rating: 5 out of 5
perfect
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N
Rating: 5 out of 5
Fast reception Product conforms No problem Perfect!
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F
Rating: 5 out of 5
Top
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S
Rating: 5 out of 5
Fast delivery, correct packaging, everything you can expect from an online seller. Thank you.
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M
Rating: 5 out of 5
Top material. Very satisfied
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J
Rating: 5 out of 5
Very satisfied: choice, delivery etc...
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D
Rating: 4 out of 5
Products conform. Key for telescopic seat Bontrager perfect! Delivery in lockers super!
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V
Rating: 4 out of 5
Very happy, fast delivery just on my bike the front was poorly screwed otherwise the rest is great
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R
Rating: 5 out of 5
Conforming to my order
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M
Rating: 5 out of 5
Serious site, delivery always OK.
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R
Rating: 5 out of 5
Very good site. Quite reasonable prices. Looking forward to testing the received material.
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M
Rating: 5 out of 5
very good site!
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O
Rating: 5 out of 5
Many choices, fast delivery
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P
Rating: 4 out of 5
Fast delivery, very competitive prices, however, a doubt about the reliability of the pressure tester ordered.
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S
Rating: 5 out of 5
Material received quickly. No issues.
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G
Rating: 5 out of 5
Top delivery speed!
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R
Rating: 4 out of 5
Order of a pair of wheels for my first order on bike equipment, everything went well. The delivery time of 4 days announced because the product was out of stock was respected. I take away one star because the packaging of the wheels was not great, the axle of the rear wheel had pierced the box and was sticking out of the package, luckily it was not damaged except for a few small scratches but for a pair of wheels over €1000 we would have preferred a slightly larger box with better protection including plastic caps on the axles to protect them as I have already had on other pairs of wheels ordered from other sites. Otherwise, the product received was conforming, the order tracking was well updated at each stage and the delivery time was respected even if DPD postponed the delivery from Saturday to Monday because "my establishment was closed" while I was indeed at home.
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P
Rating: 5 out of 5
Ok nothing to say, customer service is top
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