Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 009 published reviews
5 11,9k 92% 4 634 5% 3 176 1% 2 94 1% 1 157 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

Reviews 4 and 5 stars

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P
Patrice C.
Rating: 5 out of 5
following a purchase from 08/10/2025
Ordered in a size too small returned for an L Received very quickly thank you Good product not very easy to put on very comfortable quite warm (today zero degrees)
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Dominique B.
Rating: 5 out of 5
following a purchase from 12/09/2025
I regularly order from bike equipment. I have never been disappointed and no problem when I have to return the product.
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Thierry G.
Rating: 4 out of 5
following a purchase from 08/10/2025
Good information on the site, excellent delivery time, very secure packaging of the products. Last area for improvement: a service for taking back old products (for wheels, or frame or even complete bike) and it would be perfect :) .
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Philippe G.
Rating: 5 out of 5
following a purchase from 08/10/2025
Choice and speed of delivery
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Pierre B.
Rating: 5 out of 5
following a purchase from 08/10/2025
Top
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Olivier P.
Rating: 5 out of 5
following a purchase from 08/10/2025
Perfect
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Michel B.
Rating: 5 out of 5
following a purchase from 30/09/2025
Very good
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Bruno M.
Rating: 5 out of 5
following a purchase from 08/10/2025
Good value for money
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Jacques M.
Rating: 5 out of 5
following a purchase from 09/10/2025
Perfect Speed.
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Christian M.
Rating: 4 out of 5
following a purchase from 08/10/2025
Product as described and fast delivery, customer service on point.
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Frederic S.
Rating: 5 out of 5
following a purchase from 07/10/2025
Perfect, competent and fast
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Richard B.
Rating: 5 out of 5
following a purchase from 05/10/2025
Excellent
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Christophe M.
Rating: 5 out of 5
following a purchase from 02/10/2025
Fast delivery, product as described, I recommend
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Gilbert L.
Rating: 5 out of 5
following a purchase from 08/10/2025
Perfect
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Herve D.
Rating: 5 out of 5
following a purchase from 09/10/2025
Helmet completely compliant, correct price!
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Jean G.
Rating: 5 out of 5
following a purchase from 07/10/2025
very good
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Jean Claude D.
Rating: 5 out of 5
following a purchase from 08/10/2025
seller always on top I remain a regular customer
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Gilles B.
Rating: 5 out of 5
following a purchase from 05/10/2025
very good thank you very much
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Dominique B.
Rating: 5 out of 5
following a purchase from 08/10/2025
Competitive prices, fast delivery.
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Jean-Paul D.
Rating: 5 out of 5
following a purchase from 07/10/2025
Always satisfied with the ordered products
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Ludovic C.
Rating: 5 out of 5
following a purchase from 03/10/2025
Compliant
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Benjamin N.
Rating: 5 out of 5
following a purchase from 08/10/2025
Speed of shipping, product as described, I'm happy.
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Pierre Robert G.
Rating: 5 out of 5
following a purchase from 09/10/2025
Thank you for the speed of Materiel Velo.
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Loic M.
Rating: 5 out of 5
following a purchase from 08/10/2025
Super price for a Dura-Ace group (custom configured) and fast shipping.
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Grégory G.
Rating: 5 out of 5
following a purchase from 08/10/2025
Perfect, nothing to complain about.
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Paul-Marie D.
Rating: 5 out of 5
following a purchase from 07/10/2025
Perfect
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Francis C.
Rating: 5 out of 5
following a purchase from 08/10/2025
Top delivery
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Olivier B.
Rating: 5 out of 5
following a purchase from 08/10/2025
Fast shipping, product conforms to it, it's perfect
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Gérald P.
Rating: 5 out of 5
following a purchase from 05/10/2025
As always, a very good online store, with a great customer service if needed, who responds immediately by phone and easily resolves any request. I can only recommend.
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Fabrice G.
Rating: 5 out of 5
following a purchase from 08/10/2025
Very serious site. Impeccable and fast service with good prices.
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Jean S.
Rating: 5 out of 5
following a purchase from 08/10/2025
Excellent product
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Stéphane M.
Rating: 4 out of 5
following a purchase from 08/10/2025
Nothing to report
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Philippe A.
Rating: 5 out of 5
following a purchase from 08/10/2025
Seriousness of the company in terms of price, information, and timing Philippe
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Jean-Louis W.
Rating: 5 out of 5
following a purchase from 04/10/2025
Perfect. Serious service.
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Laurent S.
Rating: 5 out of 5
following a purchase from 08/10/2025
Always satisfied with bike material orders
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Claude Alex M.
Rating: 5 out of 5
following a purchase from 08/10/2025
Super fast and efficient
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Joel F.
Rating: 5 out of 5
following a purchase from 07/10/2025
Several orders placed without any problem. Informed about my orders until delivery.
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Jean J.
Rating: 5 out of 5
following a purchase from 08/10/2025
material conforms to what I expected
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Jean-Pierre D.
Rating: 5 out of 5
following a purchase from 08/10/2025
Material delivered quickly.
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Calogero I.
Rating: 5 out of 5
following a purchase from 08/10/2025
Very effective
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