Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 988 published reviews
5 11,9k 92% 4 634 5% 3 173 1% 2 93 1% 1 155 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

4 star reviews

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R
Rémy T.
Rating: 4 out of 5
following a purchase from 25/08/2025
Very professional business with interesting product choices. Order received within the expected timeframe
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Thierry H.
Rating: 4 out of 5
following a purchase from 25/08/2025
No issues
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Michel P.
Rating: 4 out of 5
following a purchase from 21/08/2025
Tires suitable for muddy roads (dirt brought by tractors, beets, potatoes) and in cold weather.
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Michel F.
Rating: 4 out of 5
following a purchase from 20/08/2025
Very available even though my issue has not been resolved
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Patrick B.
Rating: 4 out of 5
following a purchase from 23/08/2025
Yes perfect
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Frederic C.
Rating: 4 out of 5
following a purchase from 22/08/2025
Perfect
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G
Georges M.
Rating: 4 out of 5
following a purchase from 18/07/2025
Package well received
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D
Damien D.
Rating: 4 out of 5
following a purchase from 20/08/2025
Satisfied with the online store, good value for money!
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A
Albert M.
Rating: 4 out of 5
following a purchase from 11/08/2025
Conforms to the description, fast delivery...
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A
Anas B.
Rating: 4 out of 5
following a purchase from 22/08/2025
Super fast
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D
Denis B.
Rating: 4 out of 5
following a purchase from 19/08/2025
Product received quickly and well packaged, indeed it's a bit expensive, 18 euros per spoke.
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Jean Jacques C.
Rating: 4 out of 5
following a purchase from 21/08/2025
delivered quickly
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Thierry P.
Rating: 4 out of 5
following a purchase from 16/08/2025
Equipment delivered as ordered, good transaction
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Rene R.
Rating: 4 out of 5
following a purchase from 14/08/2025
The whole of my purchase is very satisfactory, ordering on the site, clarity of products, fast delivery
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F
Franck C.
Rating: 4 out of 5
following a purchase from 17/08/2025
Just make an effort to inform the customer that the package has arrived at the chosen pickup point and that's 5 stars
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Jean Pierre I.
Rating: 4 out of 5
following a purchase from 17/08/2025
serious site. No issues.
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G
Georges C.
Rating: 4 out of 5
following a purchase from 31/07/2025
Competent team. Fast delivery for Guyana
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E
Elvio M.
Rating: 4 out of 5
following a purchase from 18/08/2025
Product conforms and fast delivery
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C
Christophe M.
Rating: 4 out of 5
following a purchase from 16/08/2025
Fast delivery and meets my expectations.
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Yannick T.
Rating: 4 out of 5
following a purchase from 15/08/2025
Very good
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G
Gilles C.
Rating: 4 out of 5
following a purchase from 11/08/2025
Very satisfactory quality/price ratio, short delivery times,
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Jean F.
Rating: 4 out of 5
following a purchase from 04/08/2025
Very good follow-up not very easy
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Olivier G.
Rating: 4 out of 5
following a purchase from 12/08/2025
Good
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D
Drolez M.
Rating: 4 out of 5
following a purchase from 30/07/2025
Material conforms to my expectations with respected deadlines
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G
Gabor S.
Rating: 4 out of 5
following a purchase from 04/08/2025
Very good, quality, fast... only downside, the phone number for information is premium from Switzerland, but the help was very useful, thank you again.
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A
Alain N.
Rating: 4 out of 5
following a purchase from 13/08/2025
Satisfactory
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Jean-François G.
Rating: 4 out of 5
following a purchase from 12/08/2025
Perfect
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Guillerm M.
Rating: 4 out of 5
following a purchase from 12/08/2025
delivery too long
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Michael C.
Rating: 4 out of 5
following a purchase from 11/08/2025
Serious, fast
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D
Derouet D.
Rating: 4 out of 5
following a purchase from 29/07/2025
Delivery conforms. However, deadlines a bit longer than usual. Maybe because of the holidays
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C
Christian C.
Rating: 4 out of 5
following a purchase from 10/08/2025
I am satisfied with the tires I bought for my road bike, easily at a good price and delivered to me quickly.
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Pierre G.
Rating: 4 out of 5
following a purchase from 10/08/2025
package well received, no problem.
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James P.
Rating: 4 out of 5
following a purchase from 09/08/2025
Fast delivery, perfect packaging
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Philippe C.
Rating: 4 out of 5
following a purchase from 06/08/2025
Perfect order and well received
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Audrey L.
Rating: 4 out of 5
following a purchase from 04/08/2025
Conforms to my expectations.
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C
Claude R.
Rating: 4 out of 5
following a purchase from 25/07/2025
good
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Jean-Marc G.
Rating: 4 out of 5
following a purchase from 07/08/2025
Keep longer in the relay points
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M
Marc L.
Rating: 4 out of 5
following a purchase from 07/08/2025
No problem with the ordered material. However, I was not delivered at home as requested. The delivery person left several packages at the relay point saying that the people from different orders were absent.
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R
Romain G.
Rating: 4 out of 5
following a purchase from 05/08/2025
Fast but packaging of poor quality
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Thibault M.
Rating: 4 out of 5
following a purchase from 04/08/2025
Hello fast delivery
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