English 
F
Rating: 4 out of 5
product as described but deadline not respected
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 743 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
4 star reviews
Reset filtersD
Rating: 4 out of 5
It's great
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S
Rating: 4 out of 5
Order compliant and delivery times correct. The guillotine is great, really very comfortable.
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P
Rating: 4 out of 5
Disappointing handlebar mirror as it moves while riding.
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P
Rating: 4 out of 5
Order arrived quickly. No issues on that side.
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P
Rating: 4 out of 5
Hello, I bought a bottom bracket with ceramic bearings, T47 mounting. The installation manual was missing and the description lacked a crucial piece of information; the number of notches on the cups. On T47 bottom brackets, depending on the manufacturers, the cups have 12 or 16 notches. As for me, I have a 12-notch tool; and no adapter was provided with the bottom bracket. I will have to order a 16-notch tool. Otherwise, for the rest, nothing to complain about; price, delivery time, everything is OK.
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Y
Rating: 4 out of 5
Good customer service, very fast delivery
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R
Rating: 4 out of 5
Easily identifiable items on the site, correct price/quality, satisfactory delivery time.
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C
Rating: 4 out of 5
Nickel
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R
Rating: 4 out of 5
Material received according to the order and the announced deadline was respected
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A
Rating: 4 out of 5
Very well spent
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J
Rating: 4 out of 5
Except for a product that was out of stock,
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J
Rating: 4 out of 5
N/A
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J
Rating: 4 out of 5
Equipment as described and fast delivery
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J
Rating: 4 out of 5
A bit long for delivery and expensive.
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M
Rating: 4 out of 5
Good material, compliant with my needs.
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J
Rating: 4 out of 5
An urgent order for a pedal box made to have an operational bike for a competition. The delivery was made on time. Thank you Matériel-vélo
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J
Rating: 4 out of 5
In terms of price, you are unbeatable. One thing is lacking, it's the announced delivery time which does not match reality. That's why I only gave four stars. Best regards
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H
Rating: 4 out of 5
Very good
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L
Rating: 4 out of 5
Very satisfied
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P
Rating: 4 out of 5
the delivery person never drops off at the indicated relay point. but apart from that, the equipment is OK
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C
Rating: 4 out of 5
Satisfied with my order
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F
Rating: 4 out of 5
Even if the bike material is not entirely responsible (wholesalers...) late delivery. In short, everything still arrived, that's the main thing, as there was no urgency.
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J
Rating: 4 out of 5
It was easy for me to make my choice on the site. The products were delivered within an acceptable timeframe.
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J
Rating: 4 out of 5
Quality of textiles is acceptable, fast delivery.
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A
Rating: 4 out of 5
Well received, correct.
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D
Rating: 4 out of 5
Well received within good time.
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E
Rating: 4 out of 5
For this order it's ok, well packaged, not broken. But it's a shame that there is no possibility to rate when the service is not good, e.g.: order XWTLQPREF rim on promotion and whose delivery price was initially €40 but received after my phone call which lasted 20 minutes to get a consultant and tell me that finally the shipping price is €180! While other sites charge €90. Even with the Elite card, no commercial proposal made to regular customers.
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A
Rating: 4 out of 5
always satisfied with materiel-velo, choice, price, delivery time but problem to return a product how to send it back? I went through the post office it cost me a lot!
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D
Rating: 4 out of 5
simple and effective
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P
Rating: 4 out of 5
Always as serious and responsive. Clean and well-packaged parcels.
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G
Rating: 4 out of 5
Two days late for delivery, a month ago for the same product one day late. Not serious
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C
Rating: 4 out of 5
Perfect packaging, speed of delivery. However, I have a reservation regarding the pedal, shouldn't it be delivered in its original packaging, in other words, Shimano box?
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Y
Rating: 4 out of 5
Very interesting price on the product. I remove 1 star for the shipping delay of the package (6 days) while the items were in stock.
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M
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
No problem. Everything went normally. The order was accurate.
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C
Rating: 4 out of 5
material well received not yet installed
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S
Rating: 4 out of 5
Delivery times in stores a bit too optimistic but the service is well rendered.
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M
Rating: 4 out of 5
Fast delivery quality products
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I
Rating: 4 out of 5
Some references not available, but what is available is delivered quickly at reasonable prices
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