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J
Rating: 4 out of 5
Several orders placed and to this day no negative comments to make.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 988 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
4 star reviews
Reset filtersJ
Rating: 4 out of 5
Package in good condition and delivery as expected
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C
Rating: 4 out of 5
Very serious site, never disappointed with the bike material. com
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C
Rating: 4 out of 5
Compliant
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J
Rating: 4 out of 5
everything is ok
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M
Rating: 4 out of 5
Very satisfied
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P
Rating: 4 out of 5
Out of my many orders, 2 problems out of 15.
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T
Rating: 4 out of 5
Very good material received on time
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A
Rating: 4 out of 5
Thank you for your understanding
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J
Rating: 4 out of 5
satisfied delivery and service
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P
Rating: 4 out of 5
Fast delivery and well-packaged parcel.
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F
Rating: 4 out of 5
Nothing to report, conforms to the description
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P
Rating: 4 out of 5
Under shorts not tested yet
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M
Rating: 4 out of 5
Perfect in terms of speed and quality. Only one product was not in accordance with my expectations (the photo and description on the site were misleading)
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R
Rating: 4 out of 5
Everything is fine
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A
Rating: 4 out of 5
I was delighted with the speed of my package, I recommend the continuity
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P
Rating: 4 out of 5
Hello, I had to return the jersey and the shorts at my expense because there is no correspondence between the letter and the measurements on the site. The rest of my order is fine. P.B.
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J
Rating: 4 out of 5
Received quickly and matches my expectations.
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A
Rating: 4 out of 5
package arrived well, I have always ordered from this site, thank you again
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L
Rating: 4 out of 5
.
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Y
Rating: 4 out of 5
Nothing to report
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J
Rating: 4 out of 5
Price and delivery times
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S
Rating: 4 out of 5
Order and product meet expectations
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M
Rating: 4 out of 5
Almost perfect Modified pickup point
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P
Rating: 4 out of 5
Good. I also wanted an R5 -023 axle for a Fulcrum Racing 5 wheel, not available apparently?
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M
Rating: 4 out of 5
Fast processing and delivery.
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M
Rating: 4 out of 5
4* because when we say colissimo without signature and being disabled receiving it with a signature means going to the post office and it's not practical. Otherwise excellent.
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C
Rating: 4 out of 5
Perfect
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E
Rating: 4 out of 5
I would have liked a free return for the headset where it was not the right size. Nevertheless, it was done quickly and I was able to order another headset and receive it quickly.
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C
Rating: 4 out of 5
Fast and compliant
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P
Rating: 4 out of 5
Always very good, never disappointed especially for the speed of shipping
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J
Rating: 4 out of 5
Top products, the delay between ordering and delivery is a bit long.
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F
Rating: 4 out of 5
Received 10-speed cassette in bulk in its packaging.
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C
Rating: 4 out of 5
Opened package parts falling at delivery
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A
Rating: 4 out of 5
top
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C
Rating: 4 out of 5
Contacted customer service twice but the problem was resolved quickly, too bad...
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T
Rating: 4 out of 5
material meets expectations.
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R
Rating: 4 out of 5
Very good site with a wide choice (with an effective selection), reachable advisors, reasonable shipping costs and delivery times... Just disappointed with my last order due to a lack of precision on the wheel purchase.
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C
Rating: 4 out of 5
I have a product that does not match my request. I will go to the store to see the possible exchange.
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J
Rating: 4 out of 5
The package meets my expectations and arrived on time but the box is way too big compared to the size of the product. Not very eco-friendly!
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