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A
Rating: 4 out of 5
Clear delivery tracking. Colissimo delivered with a 48-hour delay.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 988 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
4 star reviews
Reset filtersP
Rating: 4 out of 5
Product line out of stock, bike equipment was responsive and offered me another similar product.
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P
Rating: 4 out of 5
no particular issues, very reasonable delivery time, order picked up in store, notified by sms and email, nothing to complain about! already a customer and plan to remain one!
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O
Rating: 4 out of 5
Great!
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J
Rating: 4 out of 5
Speed availability and efficiency
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F
Rating: 4 out of 5
No delivery problem, very (too) well packaged, the shipping price needs to be justified as it is not cheap
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M
Rating: 4 out of 5
Usually I am delighted because of very fast shipping but my last order was a hassle and took a very long time to arrive. Stressful for a cyclist to wait for his tire and heart rate monitor thinking he won't have it in time for his competition. Received after 10 days, phew.
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A
Rating: 4 out of 5
I tested the Fizik saddle during a 90km ride with 1100m of elevation gain in good comfort conditions. Good "value for money"
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J
Rating: 4 out of 5
Material identical to the catalog
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A
Rating: 4 out of 5
no worries
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F
Rating: 4 out of 5
Fast no delivery problem
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O
Rating: 4 out of 5
Very good material
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D
Rating: 4 out of 5
Good product and fast delivery
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S
Rating: 4 out of 5
Delivery on time and properly packaged.
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F
Rating: 4 out of 5
We have not received the package
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R
Rating: 4 out of 5
I am surprised that you are removing the packaging, I suppose it is to lighten the package
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C
Rating: 4 out of 5
Satisfied with the ordered parts, there is just the delay. It was stated in stock and I received an email saying there was a delay in their reception.
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F
Rating: 4 out of 5
product as described but deadline not respected
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D
Rating: 4 out of 5
It's great
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S
Rating: 4 out of 5
Order compliant and delivery times correct. The guillotine is great, really very comfortable.
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P
Rating: 4 out of 5
Disappointing handlebar mirror as it moves while riding.
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P
Rating: 4 out of 5
Order arrived quickly. No issues on that side.
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P
Rating: 4 out of 5
Hello, I bought a bottom bracket with ceramic bearings, T47 mounting. The installation manual was missing and the description lacked a crucial piece of information; the number of notches on the cups. On T47 bottom brackets, depending on the manufacturers, the cups have 12 or 16 notches. As for me, I have a 12-notch tool; and no adapter was provided with the bottom bracket. I will have to order a 16-notch tool. Otherwise, for the rest, nothing to complain about; price, delivery time, everything is OK.
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Y
Rating: 4 out of 5
Good customer service, very fast delivery
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R
Rating: 4 out of 5
Easily identifiable items on the site, correct price/quality, satisfactory delivery time.
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C
Rating: 4 out of 5
Nickel
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R
Rating: 4 out of 5
Material received according to the order and the announced deadline was respected
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A
Rating: 4 out of 5
Very well spent
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J
Rating: 4 out of 5
Except for a product that was out of stock,
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J
Rating: 4 out of 5
N/A
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J
Rating: 4 out of 5
Equipment as described and fast delivery
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J
Rating: 4 out of 5
A bit long for delivery and expensive.
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M
Rating: 4 out of 5
Good material, compliant with my needs.
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J
Rating: 4 out of 5
An urgent order for a pedal box made to have an operational bike for a competition. The delivery was made on time. Thank you Matériel-vélo
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J
Rating: 4 out of 5
In terms of price, you are unbeatable. One thing is lacking, it's the announced delivery time which does not match reality. That's why I only gave four stars. Best regards
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H
Rating: 4 out of 5
Very good
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L
Rating: 4 out of 5
Very satisfied
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P
Rating: 4 out of 5
the delivery person never drops off at the indicated relay point. but apart from that, the equipment is OK
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C
Rating: 4 out of 5
Satisfied with my order
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F
Rating: 4 out of 5
Even if the bike material is not entirely responsible (wholesalers...) late delivery. In short, everything still arrived, that's the main thing, as there was no urgency.
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