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S
Rating: 4 out of 5
Order of 2 Shimano 105 chains, 11 speed road and 12 speed MTB. Products matching my request, it's ok.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 743 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
4 star reviews
Reset filtersD
Rating: 4 out of 5
Materials received with a few days delay. Overall satisfied.
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J
Rating: 4 out of 5
I received my order, it meets my expectations, but just a bit late compared to my needs. Best regards.
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J
Rating: 4 out of 5
Top quality and timing.
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J
Rating: 4 out of 5
Nothing to report
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N
Rating: 4 out of 5
My order met my expectations!!! Best regards.
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M
Rating: 4 out of 5
Very positive feedback on the order. However, very negative feedback on my visit to the store in Dijon.
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M
Rating: 4 out of 5
compliant
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D
Rating: 4 out of 5
Nothing to complain about
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T
Rating: 4 out of 5
Correct price, deadline respected
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G
Rating: 4 out of 5
Nothing to report
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C
Rating: 4 out of 5
very professional
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B
Rating: 4 out of 5
Products conform to the descriptions. Delivery in 24 hours, great.
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G
Rating: 4 out of 5
Material confirmed to the order. Fast delivery.
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J
Rating: 4 out of 5
Pair of DT SWISS wheels ordered, with a defective front wheel, hence return to DT SWISS for warranty (exchange) - The cassette was poorly reassembled, leading to an indexing problem corrected by my bike mechanic - 1 month without a wheel but I remain overall satisfied despite these setbacks for the professionalism and availability of the technicians at Matériel Vélo :)
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A
Rating: 4 out of 5
nothing to say
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P
Rating: 4 out of 5
A bit long delay but package received clean and well packaged. Products correspond well.
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M
Rating: 4 out of 5
very good
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G
Rating: 4 out of 5
Perfect, too bad we can't leave the package in the mailbox. It requires being present at delivery.
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J
Rating: 4 out of 5
Choice, fast shipping.
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F
Rating: 4 out of 5
Good product
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C
Rating: 4 out of 5
Ok
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S
Rating: 4 out of 5
Perfect as usual
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J
Rating: 4 out of 5
Customer service is top!!
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J
Rating: 4 out of 5
Be careful, you sell things that you supposedly have in stock and after payment, no more stock... and this is not the first time this has happened to me, not cool!!!
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F
Rating: 4 out of 5
Delay in delivery, which explains the 4 stars instead of 5
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A
Rating: 4 out of 5
Excellent shoes after breaking them in
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C
Rating: 4 out of 5
Hello. Very satisfied with this site. Very interesting prices, fast delivery and good order tracking.
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C
Rating: 4 out of 5
Nothing to report. Everything went well.
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A
Rating: 4 out of 5
Good quality product
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D
Rating: 4 out of 5
Perfect
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M
Rating: 4 out of 5
Top service that informs you if they don't have the part, and whether you want to wait or not. Very fast delivery (REUNION). Competitive prices and they have a relatively complete catalog of parts, at least for my Top Fuel TREK.
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D
Rating: 4 out of 5
Products conform and short delay, perfect!!!
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J
Rating: 4 out of 5
A tire is not in its original packaging!!! Even with a little note, it's still not great as a procedure. Otherwise, nothing to complain about, it's well followed and treated quite quickly.
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F
Rating: 4 out of 5
Top!!
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R
Rating: 4 out of 5
THE ORDER WAS RECEIVED QUICKLY AND THE ORDERED PRODUCT IS CONFORMING.
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C
Rating: 4 out of 5
A bit wide at the thighs but perfect size for a child of almost 1.50m.
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J
Rating: 4 out of 5
Perfect
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P
Rating: 4 out of 5
Order conforms to my request, fast delivery. Thank you
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J
Rating: 4 out of 5
Very fast shipping.
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