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J
Rating: 4 out of 5
It was easy for me to make my choice on the site. The products were delivered within an acceptable timeframe.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 988 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
4 star reviews
Reset filtersJ
Rating: 4 out of 5
Quality of textiles is acceptable, fast delivery.
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A
Rating: 4 out of 5
Well received, correct.
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D
Rating: 4 out of 5
Well received within good time.
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E
Rating: 4 out of 5
For this order it's ok, well packaged, not broken. But it's a shame that there is no possibility to rate when the service is not good, e.g.: order XWTLQPREF rim on promotion and whose delivery price was initially €40 but received after my phone call which lasted 20 minutes to get a consultant and tell me that finally the shipping price is €180! While other sites charge €90. Even with the Elite card, no commercial proposal made to regular customers.
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A
Rating: 4 out of 5
always satisfied with materiel-velo, choice, price, delivery time but problem to return a product how to send it back? I went through the post office it cost me a lot!
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D
Rating: 4 out of 5
simple and effective
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P
Rating: 4 out of 5
Always as serious and responsive. Clean and well-packaged parcels.
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G
Rating: 4 out of 5
Two days late for delivery, a month ago for the same product one day late. Not serious
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C
Rating: 4 out of 5
Perfect packaging, speed of delivery. However, I have a reservation regarding the pedal, shouldn't it be delivered in its original packaging, in other words, Shimano box?
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Y
Rating: 4 out of 5
Very interesting price on the product. I remove 1 star for the shipping delay of the package (6 days) while the items were in stock.
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M
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
No problem. Everything went normally. The order was accurate.
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C
Rating: 4 out of 5
material well received not yet installed
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S
Rating: 4 out of 5
Delivery times in stores a bit too optimistic but the service is well rendered.
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M
Rating: 4 out of 5
Fast delivery quality products
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I
Rating: 4 out of 5
Some references not available, but what is available is delivered quickly at reasonable prices
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F
Rating: 4 out of 5
Nothing to report
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G
Rating: 4 out of 5
The delivery was made satisfactorily. I did not use the product. It is a pity that there is no satisfactory relay point in my municipality.
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J
Rating: 4 out of 5
Clear product description, good price, the duration of shipping could be a bit clearer.
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P
Rating: 4 out of 5
Everything very well on time. With great quality and price
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M
Rating: 4 out of 5
Perfect delivered as promised I am satisfied
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G
Rating: 4 out of 5
No worries the ordered material is assembled and works perfectly.
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F
Rating: 4 out of 5
Speed
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V
Rating: 4 out of 5
Good
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P
Rating: 4 out of 5
received on time
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C
Rating: 4 out of 5
Top delivery. Product ok to see in the long term
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J
Rating: 4 out of 5
Quality service
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F
Rating: 4 out of 5
Nothing to report, product compliant and deadline respected
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D
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Fast delivery package in good condition and product perfect nothing to complain about
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P
Rating: 4 out of 5
Delivery on time
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B
Rating: 4 out of 5
very happy
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J
Rating: 4 out of 5
Fairly fast shipping and compliant items
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E
Rating: 4 out of 5
Satisfied with my order. Received on time
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Y
Rating: 4 out of 5
Several orders, never disappointed
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A
Rating: 4 out of 5
Hello, I found the delivery a bit long and lacking package tracking. Best regards
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D
Rating: 4 out of 5
very good
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N
Rating: 4 out of 5
Good welcome.
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X
Rating: 4 out of 5
Good communication regarding order and delivery tracking
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