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F
Rating: 4 out of 5
Competitive prices but a bit long delivery time.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 990 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
4 star reviews
Reset filtersA
Rating: 4 out of 5
Delivery time a bit too long
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M
Rating: 4 out of 5
Good on sending and speed. However, the product does not match what I ordered. I had ordered tires in 700/32 and those received are measured at 700/27... and regardless of the wheels used... for Roubaix I would be too tight... I will order elsewhere to be sure of what I will receive.
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L
Rating: 4 out of 5
Fast and well-followed order, too bad the delivery is charged for an item at €200+
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P
Rating: 4 out of 5
Product compliant
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P
Rating: 4 out of 5
Always so serious.
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E
Rating: 4 out of 5
I ordered a mountain bike protection t-shirt for my 10-year-old son. The item was of good quality but I had to return it because it was too small. That's why I take away one star: children's sizes are (currently) poorly explained, it's hard not to make a mistake.
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P
Rating: 4 out of 5
Impeccable
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M
Rating: 4 out of 5
Good quality and service
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D
Rating: 4 out of 5
Top
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B
Rating: 4 out of 5
Perfect
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J
Rating: 4 out of 5
Product compliant with the description. Comfortable. A bit large size.
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J
Rating: 4 out of 5
Apart from the non-respected delivery date, everything is ok
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F
Rating: 4 out of 5
Very good quality of service and choice
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C
Rating: 4 out of 5
Thank you very much
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J
Rating: 4 out of 5
Very good site
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F
Rating: 4 out of 5
ok
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S
Rating: 4 out of 5
Order of 2 Shimano 105 chains, 11 speed road and 12 speed MTB. Products matching my request, it's ok.
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D
Rating: 4 out of 5
Materials received with a few days delay. Overall satisfied.
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J
Rating: 4 out of 5
I received my order, it meets my expectations, but just a bit late compared to my needs. Best regards.
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J
Rating: 4 out of 5
Top quality and timing.
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J
Rating: 4 out of 5
Nothing to report
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N
Rating: 4 out of 5
My order met my expectations!!! Best regards.
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M
Rating: 4 out of 5
Very positive feedback on the order. However, very negative feedback on my visit to the store in Dijon.
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M
Rating: 4 out of 5
compliant
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D
Rating: 4 out of 5
Nothing to complain about
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T
Rating: 4 out of 5
Correct price, deadline respected
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G
Rating: 4 out of 5
Nothing to report
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C
Rating: 4 out of 5
very professional
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B
Rating: 4 out of 5
Products conform to the descriptions. Delivery in 24 hours, great.
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G
Rating: 4 out of 5
Material confirmed to the order. Fast delivery.
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J
Rating: 4 out of 5
Pair of DT SWISS wheels ordered, with a defective front wheel, hence return to DT SWISS for warranty (exchange) - The cassette was poorly reassembled, leading to an indexing problem corrected by my bike mechanic - 1 month without a wheel but I remain overall satisfied despite these setbacks for the professionalism and availability of the technicians at Matériel Vélo :)
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A
Rating: 4 out of 5
nothing to say
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P
Rating: 4 out of 5
A bit long delay but package received clean and well packaged. Products correspond well.
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M
Rating: 4 out of 5
very good
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G
Rating: 4 out of 5
Perfect, too bad we can't leave the package in the mailbox. It requires being present at delivery.
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J
Rating: 4 out of 5
Choice, fast shipping.
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F
Rating: 4 out of 5
Good product
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C
Rating: 4 out of 5
Ok
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S
Rating: 4 out of 5
Perfect as usual
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