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M
Rating: 5 out of 5
Very good, fast, efficient. Good follow-up.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 010 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
5 star reviews
Reset filtersB
Rating: 5 out of 5
satisfied
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O
Rating: 5 out of 5
Perfect!
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V
Rating: 5 out of 5
Fast perfect thank you!
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F
Rating: 5 out of 5
Fast delivery. Material conforms to my order
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J
Rating: 5 out of 5
No problem with the bike material package, fast delivery, well protected item, well packaged, great I recommend thank you
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A
Rating: 5 out of 5
Fast and good price
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G
Rating: 5 out of 5
I received the ordered part quite quickly. Complies with the order.
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C
Rating: 5 out of 5
Perfect as always
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N
Rating: 5 out of 5
Perfect!
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F
Rating: 5 out of 5
Hello, disappointed with the received material. Not compatible with my Athena 11v derailleur. Possibility of return?
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Response from Materiel-velo.com
Hello,
Thank you for your message. We are sorry that the product is not compatible with your Athena 11V derailleur. It is indeed possible to request a return or exchange according to our return conditions.
We invite you to contact our customer service so that we can assist you in the procedure.
Please note that the product sheet indicated compatibility with Campagnolo groups: Record, Chorus, and Potenza.
Best regards,
The Materiel-velo.com team
Thank you for your message. We are sorry that the product is not compatible with your Athena 11V derailleur. It is indeed possible to request a return or exchange according to our return conditions.
We invite you to contact our customer service so that we can assist you in the procedure.
Please note that the product sheet indicated compatibility with Campagnolo groups: Record, Chorus, and Potenza.
Best regards,
The Materiel-velo.com team
C
Rating: 5 out of 5
Very good bike, gives a feeling of security while riding, comfort and precision. Good performance of the bike holds well on flat and climbs. The riders will enjoy it. Good consideration of the Materiel Vélo team for my specific request, thank you.
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B
Rating: 5 out of 5
Material conforms to my expectations received within 72 hours.
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D
Rating: 5 out of 5
Trustworthy store
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F
Rating: 5 out of 5
Top speed.
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B
Rating: 5 out of 5
good value for money
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H
Rating: 5 out of 5
Top! Great price, express delivery to the store.
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B
Rating: 5 out of 5
Very good site, I thought it was an error on your part but it was me who misread, the product was delivered as expected
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D
Rating: 5 out of 5
Package received quickly, very well-priced, keep it up. Thank you.
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A
Rating: 5 out of 5
Good
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S
Rating: 5 out of 5
Dear, We encountered various problems, including the blockage of our package during its return from Belgium to France. Thanks to the Velo team, we were finally able to receive our product. We were impressed by the honesty and responsiveness of your staff. We will certainly call on your services again if the opportunity arises. Thank you very much.
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J
Rating: 5 out of 5
very good tire
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F
Rating: 5 out of 5
Delivery on time. Products conform to my expectations.
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J
Rating: 5 out of 5
Very well placed order. Delivery on time.
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P
Rating: 5 out of 5
Very fast package shipment, easy exchanges and simple formalities.
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J
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Very good tire, it's perfect
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M
Rating: 5 out of 5
nothing to report
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F
Rating: 5 out of 5
As always, my orders with you: package, material, delivery PERFECT.
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G
Rating: 5 out of 5
Perfect, very fast and well packaged!
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C
Rating: 5 out of 5
5 stars!
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M
Rating: 5 out of 5
Serious, nothing to say
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H
Rating: 5 out of 5
Friendly and professional team, it's nice for e-commerce
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J
Rating: 5 out of 5
Well received, in accordance with the order and the need.
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F
Rating: 5 out of 5
hello fast delivery tracking ok
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R
Rating: 5 out of 5
Very good
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R
Rating: 5 out of 5
As usual. Delivery received quickly and very well packaged. I've been ordering for years and I've never been disappointed.
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T
Rating: 5 out of 5
still just as good
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J
Rating: 5 out of 5
Fast
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