Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 11 746 published reviews
5 10,8k 92% 4 577 5% 3 162 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

5 star reviews

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J
Jacques S.
Rating: 5 out of 5
following a purchase from 03/08/2025
Perfect
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H
Herve B.
Rating: 5 out of 5
following a purchase from 27/07/2025
Perfect as always.
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J
Jacques C.
Rating: 5 out of 5
following a purchase from 02/08/2025
No problem. Package received quickly.
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Y
Yves P.
Rating: 5 out of 5
following a purchase from 02/08/2025
Bought to mix with organics on the front caliper to ensure endurance in descents... never tested but I have blind trust in the brand...
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F
Fabiano M.
Rating: 5 out of 5
following a purchase from 01/08/2025
Large assortment of products, good quality price ratio and fast delivery. I highly recommend the site
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G
Gilles P.
Rating: 5 out of 5
following a purchase from 29/07/2025
Very satisfied.
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M
Marc G.
Rating: 5 out of 5
following a purchase from 23/07/2025
Delighted with my purchase at Matériel vélo, picked up at the Toulouse La Roseraie store.
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E
Eric V.
Rating: 5 out of 5
following a purchase from 31/07/2025
Good merchandise, very responsive and excellent welcome. Nothing to report
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M
Massimo P.
Rating: 5 out of 5
following a purchase from 29/07/2025
-
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E
Eric F.
Rating: 5 out of 5
following a purchase from 29/07/2025
Fast delivery to the store, perfect
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Philippe G.
Rating: 5 out of 5
following a purchase from 28/07/2025
Following my return from the Bryton 750SE, I received a commercial gesture for the purchase of a new one.
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J
Jean-Paul L.
Rating: 5 out of 5
following a purchase from 31/07/2025
Material conforms to the order delivered very quickly
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John T.
Rating: 5 out of 5
following a purchase from 30/07/2025
Delivery received in 48h, all products well packaged!
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Alain D.
Rating: 5 out of 5
following a purchase from 29/07/2025
positive responsiveness
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Patricia T.
Rating: 5 out of 5
following a purchase from 27/07/2025
Perfect
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A
Alexandre F.
Rating: 5 out of 5
following a purchase from 31/07/2025
Good material at a good price. Package received as expected!
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Patrick T.
Rating: 5 out of 5
following a purchase from 31/07/2025
very good, as usual with Matériel Vélo
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B
Bruno P.
Rating: 5 out of 5
following a purchase from 31/07/2025
Delivery on time and as per order RAS
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P
Pascal V.
Rating: 5 out of 5
following a purchase from 31/07/2025
Package received as scheduled, all products compliant, very satisfied
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J
Jalal C.
Rating: 5 out of 5
following a purchase from 30/07/2025
Hello, I am very satisfied with my purchase Shimano Ultegra PD-R8000 pedals, they are comfortable, lightweight and give style to the bike. Thanks to Matériel-vélo for their seriousness and the speed of shipping the order in just 24 hours.
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D
Dominique P.
Rating: 5 out of 5
following a purchase from 31/07/2025
I found a spare part for my helmet and it was impossible to find elsewhere, fast delivery.
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Hervé L.
Rating: 5 out of 5
following a purchase from 01/08/2025
Good customer service
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C
Charles-David L.
Rating: 5 out of 5
following a purchase from 19/07/2025
Delivery on time and products well protected
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P
Philippe T.
Rating: 5 out of 5
following a purchase from 31/07/2025
Very satisfactory
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G
Gérard M.
Rating: 5 out of 5
following a purchase from 01/08/2025
Very satisfied with my order from Matériel vélo, as well as the delivery made to the pickup point.
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C
Chris G.
Rating: 5 out of 5
following a purchase from 31/07/2025
Perfect
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Jean-Marc S.
Rating: 5 out of 5
following a purchase from 31/07/2025
Item conforms to my order, delivery within a very short time. Perfect.
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M
Michel P.
Rating: 5 out of 5
following a purchase from 31/07/2025
Delivery and deadlines as expected
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G
Guy C.
Rating: 5 out of 5
following a purchase from 31/07/2025
It was perfect
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Guy V.
Rating: 5 out of 5
following a purchase from 31/07/2025
It was perfect, arrived within the announced deadlines.
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F
Fabian V.
Rating: 5 out of 5
following a purchase from 01/08/2025
Fast, less than a week for Belgium, unbeatable quality price ratio.
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D
David F.
Rating: 5 out of 5
following a purchase from 31/07/2025
Bike material is a very reliable site, very professional and responsive. The people are attentive to the customers.
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Alexandre D.
Rating: 5 out of 5
following a purchase from 31/07/2025
Fast and as described
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Xavier A.
Rating: 5 out of 5
following a purchase from 25/07/2025
Always top-notch as usual.
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C
Conor S.
Rating: 5 out of 5
following a purchase from 31/07/2025
Quality saddle. Takes a lot of time to get used to. Causes irritation when sitting on the front of the saddle.
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J
Jean-Marie B.
Rating: 5 out of 5
following a purchase from 31/07/2025
Perfect
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P
Philippe C.
Rating: 5 out of 5
following a purchase from 28/07/2025
very good
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F
Frederic C.
Rating: 5 out of 5
following a purchase from 31/07/2025
Perfect, immediate shipping as usual.
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F
Florent C.
Rating: 5 out of 5
following a purchase from 25/07/2025
Perfect
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G
Gérard D.
Rating: 5 out of 5
following a purchase from 31/07/2025
Everything went well as announced. I recommend your site to the community
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