Customer reviews of Maxxidiscount.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 202 published reviews

Reviews 1, 2, 3, 4 and 5 stars

Reset filters
A
Alexandra T.
Rating: 5 out of 5
following a purchase from 26/08/2023
Schoolbag for my daughter received quickly
Translated reviews
G
Géraldine R.
Rating: 5 out of 5
following a purchase from 23/08/2023
Impeccable order despite late delivery
Translated reviews
I
Isabelle R.
Rating: 5 out of 5
following a purchase from 27/08/2023
All went well
Translated reviews
A
Ariane A.
Rating: 5 out of 5
following a purchase from 22/08/2023
Great products. The 2 bags are perfect, as is the kit. The order arrived in record time and was packaged with care. Super!
Translated reviews
C
Carole B.
Rating: 5 out of 5
following a purchase from 23/08/2023
Very good reception in click&collect and compliant product.
Translated reviews
T
Tehahe V.
Rating: 5 out of 5
following a purchase from 25/08/2023
Satisfied with the products, they are just as I expected.
Translated reviews
H
Hélène M.
Rating: 5 out of 5
following a purchase from 26/08/2023
Totally compliant, very affordable price, fast delivery! Perfect!
Translated reviews
G
Gerard K.
Rating: 5 out of 5
following a purchase from 23/08/2023
Delighted with my order, rechargeable fans, delivered as agreed, quickly, very good quality-price I recommend Maxxidiscount
Translated reviews
S
Sandrine C.
Rating: 5 out of 5
following a purchase from 24/08/2023
Very pleased.fast delivery
Translated reviews
L
LUCIE G.
Rating: 5 out of 5
following a purchase from 24/08/2023
Fast service, everything went smoothly.
Translated reviews
F
Florence B.
Rating: 4 out of 5
following a purchase from 18/08/2023
Very nice item. It corresponds perfectly to my expectations.
Translated reviews
S
SYLVIE L.
Rating: 5 out of 5
following a purchase from 20/08/2023
RAS: price, choice, quality, fast and careful shipping. Would recommend
Translated reviews
N
nicolas G.
Rating: 5 out of 5
following a purchase from 21/08/2023
Professional service, large selection and very nice binder model, I recommend.
Translated reviews
I
Isabelle F.
Rating: 5 out of 5
following a purchase from 23/08/2023
Parcel received at Point for my Petit's first day of school 👍
Translated reviews
I
Irena B.
Rating: 5 out of 5
following a purchase from 21/08/2023
Very well packaged, quality products. As described. Fast delivery
Translated reviews
L
Laetitia N.
Rating: 5 out of 5
following a purchase from 21/08/2023
Very happy
Translated reviews
R
Raphael R.
Rating: 5 out of 5
following a purchase from 22/08/2023
Very good service
Translated reviews
C
CHANTAL B.
Rating: 5 out of 5
following a purchase from 19/08/2023
Well received, but I can't install it. Could you please send me the instructions in French?
Translated reviews
K
karima O.
Rating: 1 out of 5
following a purchase from 17/08/2023
Very bad experience for me... Being hospitalized, I placed the order online from where I was, so that everything would be ready for my son's return to school. Not being able to move or walk, I thought that everything would arrive on my return, given the information on the site... No order sent, despite a shipment tracking, without more information, then a cancellation of the order, 8 days after the order was placed... The only explanation: "Sorry, but we're out of the entire order...". So it takes 8 days to announce that the goods are not available... I wonder why there was a follow-up order, that's my question...? In any case I will certainly not recommend this merchant site to my relatives in view of my failed experience!!!!
Translated reviews
Response from Maxxidiscount.com
Dear customer,

First of all, we would like to express our sincerest apologies for the unpleasant experience you had recently. We understand how important it is to you that your son's back-to-school order goes smoothly, and we are deeply sorry that this was not the case.

We have carefully considered your situation, and understand your frustration. The circumstances surrounding your order fall far short of the level of service we aim to provide. We understand your question about the shipment tracking established despite the cancellation of the order, and this deserves an explanation.

Shipment tracking is automatically generated as soon as an order is created, and can indicate a processing stage even if the items are no longer available. This is due to the automated logistics process. However, we recognize that this can be confusing, and we are committed to improving our communication at this stage.

Cancellation of your order eight days after it has been placed is unacceptable, and we apologize for the delay. This in no way reflects our commitment to our customers. We understand that this has been a disappointing and frustrating experience, and we pledge to do better in the future.

We take your feedback very seriously, and will use this experience to improve our internal processes and ensure that such situations do not occur again in the future. Your confidence in our company is important to us, and we look forward to the opportunity to earn your trust again in the future.

As a sign of our deep regret, we would like to discuss with you how we can make amends for this situation. Please contact us at [email protected] or by telephone on 01 39889785 so that we can find a solution that suits you.

We hope you will accept our apology and that we can work together to resolve this situation satisfactorily.

Best regards,

Maxxidiscount
C
Cécile V.
Rating: 1 out of 5
following a purchase from 18/08/2023
Two out of three items wrong, return in progress with uncertainty about next step. Bad buying experience...
Translated reviews
M
Martina Z.
Rating: 5 out of 5
following a purchase from 18/08/2023
Super fast delivery!!! Thanks
Translated reviews
L
Lidia K.
Rating: 5 out of 5
following a purchase from 18/08/2023
Received very quickly, very well protected ... satisfied and recommend
Translated reviews
M
Magali C.
Rating: 5 out of 5
following a purchase from 18/08/2023
Product conforms and shipped promptly
Translated reviews
G
Gessica M.
Rating: 3 out of 5
following a purchase from 19/08/2023
Lots of nice things for sale but the site could be improved. What's more, I haven't even figured out how to return an item yet.
Translated reviews
T
Thomas T.
Rating: 5 out of 5
following a purchase from 18/08/2023
Thank you so much! Fast delivery, top customer service! I warmly recommend
Translated reviews
V
Vanessa V.
Rating: 5 out of 5
following a purchase from 17/08/2023
Fast delivery. Very good product
Translated reviews
J
Jasna Z.
Rating: 2 out of 5
following a purchase from 19/08/2023
the product sent to me was slightly damaged
Translated reviews
D
Deborah L.
Rating: 5 out of 5
following a purchase from 17/08/2023
Fast delivery and everything is in order.
Translated reviews
M
Michael M.
Rating: 1 out of 5
following a purchase from 19/08/2023
Product purchased but sale cancelled a few days later due to stock shortage. It was refunded, however. But why act the sale without stock. It was urgent for me, so I lost several days. Too bad.
Translated reviews
G
graziella R.
Rating: 1 out of 5
following a purchase from 17/08/2023
Do not answer my calls and package still not arrived there are 3 days before school starts ...
Translated reviews
S
Saloua A.
Rating: 4 out of 5
following a purchase from 17/08/2023
Thank you for everything and for the fast delivery
Translated reviews
Response from Maxxidiscount.com
Thank you very much Saloua! We're glad you were satisfied with our service and fast delivery. We wish you a very nice day :)
M
Malika Z.
Rating: 2 out of 5
following a purchase from 16/08/2023
Missing 2 items. I made a claim and no return. Very disappointed
Translated reviews
Response from Maxxidiscount.com
Below is our message following your complaint of August 23:

-------------------------------

Dear customer,

thank you for your message.

We apologize for the inconvenience.

A refund of 3.38 was issued today via Paypal,

Yours sincerely
Customer service

Maxxidiscount.com
----------------------------------

Please do not reply to this email.
Login to your account to send us your message,
or
https://www.maxxidiscount.com/fr/contactez-nous
A
AUDREY G.
Rating: 5 out of 5
following a purchase from 16/08/2023
Super merci beaucoup
Translated reviews
Response from Maxxidiscount.com
Dank je Audrey, we zijn blij dat je onze site leuk vond.
O
Ophélie G.
Rating: 5 out of 5
following a purchase from 16/08/2023
Satisfied with my order. Delivery as expected. My son is delighted with his schoolbag for the start of the new school year.
Translated reviews
Response from Maxxidiscount.com
Thank you very much Ophélie for your positive review! We're delighted that you're happy with your order and that your son is delighted with his back-to-school schoolbag. We look forward to hearing from you.
I
Isabelle C.
Rating: 5 out of 5
following a purchase from 11/08/2023
First order on this site, everything was fine. Order confirmed, delivery fast and free, careful packaging. I recommend and will do it again.
Translated reviews
Response from Maxxidiscount.com
Thank you so much for your review! We are delighted that your first experience with us was so positive. We hope to see you again soon!
A
Aissata B.
Rating: 4 out of 5
following a purchase from 16/08/2023
Delivery in less than 10 days well packed Bah receive my order waiting for the start of school for my son finally I received the order. Impeccable delivery service
Translated reviews
Response from Maxxidiscount.com
Thank you very much for your comment, we are delighted that you were satisfied with the delivery!
H
Hanen B.
Rating: 5 out of 5
following a purchase from 11/08/2023
Fast shipping and top quality
Translated reviews
Response from Maxxidiscount.com
Thank you very much for your positive review! We are delighted that you enjoyed your shopping experience at Maxxidiscount and we hope to see you again soon!
F
Frederic J.
Rating: 5 out of 5
following a purchase from 14/08/2023
First purchase on Maxxudiscount and not disappointed. Too bad there are shipping costs.
Translated reviews
Response from Maxxidiscount.com
Thank you Frederic for choosing Maxxidiscount for your first purchase! We always strive to keep our prices attractive and our customers satisfied. Thank you for your understanding regarding shipping costs.
C
Céline M.
Rating: 3 out of 5
following a purchase from 12/08/2023
The return policy is not clear enough, very difficult to reach customer service.
Translated reviews
A
Anne M.
Rating: 5 out of 5
following a purchase from 12/08/2023
Great products, incredible prices and fast shipping. What more could you ask for. I'll be back for sure ☺️
Translated reviews
Response from Maxxidiscount.com
Thank you very much for your very positive review, Anne! We're delighted that you like our products, our prices and our fast shipping. We hope to see you again soon!

Account suspended

Cette attestation de confiance n'est plus disponible.