Customer reviews of Maxxidiscount.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 202 published reviews
5 1 805 82% 4 224 10% 3 56 3% 2 39 2% 1 78 4%

Reviews 1, 2, 3 and 4 stars

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M
mylene M.
Rating: 2 out of 5
following a purchase from 26/05/2025
Item conforms to the description, delivery time not respected, high shipping costs.
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Mélanie D.
Rating: 1 out of 5
following a purchase from 21/05/2025
I would have preferred to receive a response from customer service following a defective purchase.
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Laurent P.
Rating: 4 out of 5
following a purchase from 02/05/2025
Very good item, very good shipping, good communication.
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Fabien D.
Rating: 1 out of 5
following a purchase from 24/04/2025
Misleading title of the articles. Pans and woks with Teflon, but you need to read the description.
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Josiane P.
Rating: 4 out of 5
following a purchase from 15/04/2025
No problem placing the order. Delivery on time, packaging adapted to the size of the products, for environmental respect. Everything very good.
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Celine M.
Rating: 4 out of 5
following a purchase from 13/04/2025
Very good
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Martine P.
Rating: 4 out of 5
following a purchase from 13/04/2025
Well packaged product and quality. Fast delivery
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Nicole B.
Rating: 4 out of 5
following a purchase from 26/03/2025
Nothing to report.
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Bernard F.
Rating: 1 out of 5
following a purchase from 27/03/2025
Very significant delivery delay with no communication!!! It took several reminder emails and warnings of a complaint to achieve a resolution!!!
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carlo R.
Rating: 4 out of 5
following a purchase from 24/03/2025
All is ok! Only one thing, the shipping is a little bit expensive.
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joszeph V.
Rating: 3 out of 5
following a purchase from 16/03/2025
Of course! Here is a positive and well-written review on Maxidiscount: --- ⭐⭐⭐⭐⭐ An excellent shopping experience! I recently ordered from Maxidiscount and I am very satisfied with my experience. The site offers a wide range of products at very attractive prices, well below those of major brands. The delivery was fast and careful, and the customer service was able to answer my questions with professionalism and responsiveness. The product I received matched the description perfectly and was in excellent condition. I highly recommend Maxidiscount to anyone looking for good deals without compromising on service quality. A great discovery
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Nadine R.
Rating: 1 out of 5
following a purchase from 16/02/2025
I placed an order for 4 pans, but I only received 2 that I ordered. The other 2 were replaced with pans that I did not order, and so far I have not heard anything following my complaint. I hope to hear back very soon; otherwise, I will be very disappointed.
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VESTRIS I.
Rating: 4 out of 5
following a purchase from 02/02/2025
Very positive opinion. Package conforms to order, received on time.
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Response from Maxxidiscount.com
Hello VESTRIS,

Thank you very much for your positive review and your 4/5 rating. We are delighted to hear that your order was delivered on time. Your satisfaction is our priority, and we hope to see you soon on Maxxidiscount.

Best regards,
The Maxxidiscount team
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Maliza N.
Rating: 4 out of 5
following a purchase from 02/02/2025
Too bad shipping costs are high
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Response from Maxxidiscount.com
Hello Maliza,

Thank you very much for your review and your note! We are delighted that you are enjoying our Maxxidiscount site. We understand your point of view regarding shipping costs and take into account your feedback to improve our service. Please come back to us if you have any other suggestions!

Best regards,
The Maxxidiscount team
H
Hélène M.
Rating: 1 out of 5
following a purchase from 29/12/2024
Items arrived, almost 1 month after the order!!!!
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Sophie T.
Rating: 3 out of 5
following a purchase from 26/01/2025
Of my entire order, one ramekin arrived completely broken. More effective packaging or a fragile label would have been a plus to avoid losing any items.
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Response from Maxxidiscount.com
Hello Sophie,

Thank you for taking the time to share your feedback. We're sorry to hear that your order arrived with a damaged item. We appreciate your suggestion regarding packaging and labeling, and will look into it to improve our services. Please do not hesitate to contact us for a replacement. Your satisfaction is our top priority.

Yours faithfully
The Maxxidiscount team
H
Hawa C.
Rating: 4 out of 5
following a purchase from 20/01/2025
Poor follow-up
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Response from Maxxidiscount.com
Hello Hawa,

Thank you for taking the time to share your review of our Maxxidiscount site. We're glad you enjoyed our service overall, but we're sorry to hear that the follow-up was not up to your expectations. Your feedback is very important to us and we will do our utmost to improve this point. Please do not hesitate to contact us directly if you have any suggestions or questions.

Best regards,
The Maxxidiscount team.
K
Karim B.
Rating: 1 out of 5
following a purchase from 14/01/2025
Seller not serious who does not assume these errors of stock I agreed to pay 6€ of delivery charges for two articles making 19€ according to them in stock and finally I receive that an article with 9€ the other not being any more in stock I would never have paid 6€ of delivery charges for an article with 9€.
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Paulo R.
Rating: 4 out of 5
following a purchase from 26/12/2024
Thank you package well received perfect packaging very happy with the quality of material 👍
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Response from Maxxidiscount.com
Hello Paulo,

Thank you very much for your positive review and your 4/5 rating. We are delighted to hear that you received your parcel in good condition and that the quality of the equipment meets your expectations. Your satisfaction is our priority and we hope to see you soon on Maxxidiscount.

Best regards,
The Maxxidiscount team
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Angélique G.
Rating: 3 out of 5
following a purchase from 06/01/2025
I have a defective item in my order and I don't know how to send them a message.
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Arnaud T.
Rating: 1 out of 5
following a purchase from 06/01/2025
Order partially incorrect. Contact made with after-sales service to find a solution. 0 response within a week.
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Peggy A.
Rating: 1 out of 5
following a purchase from 03/11/2024
I received a faulty mug that I couldn't give as a gift (even though the fault was visible on their part before dispatch - indelible marks - backed up by photos). For the damage, they only offered a 60% refund on the product (not including delivery costs). I'm left with an unusable product and lost 40% of the cost of the mug (plus delivery costs). In such cases, you have to offer an exchange at the seller's expense, or a full refund including delivery costs. No reply despite several reminders to the site.
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André B.
Rating: 1 out of 5
following a purchase from 25/12/2024
Until now I have not always received my package Very disappointed really
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claude H.
Rating: 3 out of 5
following a purchase from 28/11/2024
difficulty in tracking my order and long delivery time (3 weeks) order corresponds to my expectations.
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Gérard D.
Rating: 4 out of 5
following a purchase from 16/12/2024
Package received on time. Conforms to my order
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CELINE S.
Rating: 1 out of 5
following a purchase from 19/11/2024
I never received my order or its refund
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Celine C.
Rating: 1 out of 5
following a purchase from 01/12/2024
I ordered for the first time on your site on 1/12. The delivery times were notified as 4 to 6 days. I received the product on 14/12, which is already a delay in delivery. What's more, when I opened the parcel, the product was broken and unusable. I have sent several emails with photos, but to date there has been no reply. I'm therefore taking legal action with my legal assistance to perhaps get a response to my e-mails and get my money back, as the product is unusable. I absolutely do not recommend this website.
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Chevrin J.
Rating: 4 out of 5
following a purchase from 05/12/2024
Fast shipping
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jerome S.
Rating: 4 out of 5
following a purchase from 04/12/2024
Positive first experience
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Jean-Claude D.
Rating: 2 out of 5
following a purchase from 20/11/2024
Delivery much too long, arrived after complaint!
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Christelle F.
Rating: 1 out of 5
following a purchase from 01/12/2024
My diary arrived damaged
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Barbara M.
Rating: 4 out of 5
following a purchase from 12/11/2024
Good prices and very well protected items. But one of the items wasn't the right one and Maxxidiscount only refunds if the item is damaged... so I'm not fully satisfied with my order and I don't have one of the gifts I'd planned to give.
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nicole P.
Rating: 4 out of 5
following a purchase from 12/11/2024
well
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estelle C.
Rating: 3 out of 5
following a purchase from 10/09/2024
Product conforms to order but shipping time very very long!
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sylvain R.
Rating: 4 out of 5
following a purchase from 18/09/2024
1st purchase on your site - positive expectation of the purchase!
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Jimmy B.
Rating: 4 out of 5
following a purchase from 17/09/2024
Very good.
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Martine L.
Rating: 4 out of 5
following a purchase from 31/08/2024
Item conforms to specifications but shipping costs a bit high.
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Marion J.
Rating: 2 out of 5
following a purchase from 08/09/2024
I requested a return but never received a return slip despite sending two messages. I tried to call but customer service is unreachable.
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Maguy C.
Rating: 4 out of 5
following a purchase from 11/08/2024
Package received in good condition, merchandise conforms to specifications
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Lynda M.
Rating: 3 out of 5
following a purchase from 09/08/2024
The expedition is very long indeed
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