1. I wrote a message to cancel my order on the day of ordering. The parcel was still sent. 2. I ordered 3 products and only received 1. No explanation. 3. I had to pay 9.9 delivery fee for the order. It's completely unreasonable because I actually only received part of the order. In normal case, the delivery fee shall be refunded. 4. I raised all those issues and expressed my unsatisfactory. No response from your side. To sum up, a horrible shopping experience.
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Celine N.
Rating: 2 out of 5
following a purchase from 22/07/2024
Hello My opinion...the shipment is long and upon receipt there are two unpleasant surprises: one that your service has resolved by reimbursing me for the erasers and the other I am still waiting for concerning the non-receipt of the non-received agenda. So my opinion of this site is very mixed.
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Marie-Francoise A.
Rating: 4 out of 5
following a purchase from 29/07/2024
Very good
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Caroline R.
Rating: 4 out of 5
following a purchase from 29/07/2024
Order received on time.
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Christine T.
Rating: 4 out of 5
following a purchase from 22/07/2024
well packaged products, fast delivery.
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Hafsoi M.
Rating: 2 out of 5
following a purchase from 13/07/2024
Well received but average quality. The handle broke after 2 weeks of use.
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Sisley V.
Rating: 2 out of 5
following a purchase from 13/07/2024
One of the two products I received does not match my order. Customer service is difficult to contact to deal with this error.
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Pascal D.
Rating: 4 out of 5
following a purchase from 10/07/2024
serious site.
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Alix R.
Rating: 4 out of 5
following a purchase from 08/07/2024
Serious site. I received my order quickly and the items were well packaged.
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Jodelle E.
Rating: 3 out of 5
following a purchase from 02/07/2024
The items are really beautiful and I received my parcel in less than a week.
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Rutger K.
Rating: 2 out of 5
following a purchase from 16/06/2024
Half of the items I ordered were the wrong items. Different size than requested
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Vincent B.
Rating: 1 out of 5
following a purchase from 24/05/2024
Today I asked for my order to be cancelled and refunded. Still not delivered 1 month later
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Geraldine L.
Rating: 4 out of 5
following a purchase from 22/05/2024
RATHER PLEASANT SITE EASY TO PLACE ORDER MORE OR LESS ON TIME...
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Stephan R.
Rating: 1 out of 5
following a purchase from 05/05/2024
I have not received a delivery to date and have not received an answer despite repeated requests
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Muriel S.
Rating: 3 out of 5
following a purchase from 31/03/2024
Accessible, customer-friendly site
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Marc N.
Rating: 4 out of 5
following a purchase from 31/03/2024
We received the items as ordered. The packaging left something to be desired but the items were not damaged.
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Gérard S.
Rating: 3 out of 5
following a purchase from 31/03/2024
Disappointed with the product Bad choice on my part
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Christian D.
Rating: 4 out of 5
following a purchase from 18/03/2024
Quick delivery, everything ok
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Hélène M.
Rating: 4 out of 5
following a purchase from 09/03/2024
Ok
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Response from Maxxidiscount.com
Thank you for your positive review of our Maxxidiscount website. We are delighted that you are satisfied with our products and services. Please do not hesitate to contact us should you require any further information. Best regards.
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Stéphanie T.
Rating: 4 out of 5
following a purchase from 03/03/2024
Fast delivery, a little disappointed with the quality
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Response from Maxxidiscount.com
Thank you for your feedback, Stephanie. We are sorry that the quality was not up to your expectations and we will work to improve this in the future. We are happy to hear that you appreciated the speed of delivery. We hope to see you on our site again soon.
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Christian H.
Rating: 1 out of 5
following a purchase from 18/01/2024
Neither the parcel service provider nor a German tracking number was provided. There was also no response to numerous inquiries. The telephone hotline only has an endless tape message. They only responded by opening a paypal case. I would not buy there again.
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Response from Maxxidiscount.com
Dear Sir or Madam,
We would like to inform you that your parcel has been handed over to the French carrier La Poste, together with a tracking number available on their website. After La Poste took over the parcel, your phone number and e-mail address were forwarded to DPD, who is responsible for the delivery of your parcel. Normally DPD should contact you by email and phone to arrange delivery. However, if you have not been contacted by DPD, please note that we are not responsible for this. However, we are available to resolve any delivery issues you may encounter.
DPD's tracking number was provided to you later by the carrier. Please understand that we cannot monitor each customer's parcel individually as this is the responsibility of the carrier.
We apologize for any inconvenience caused.
With kind regards,
Maxxidiscount
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Pascale P.
Rating: 1 out of 5
following a purchase from 09/02/2024
Zero after-sales service. I'm still waiting for a response from customer service for over 15 days.
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Chantal D.
Rating: 4 out of 5
following a purchase from 06/02/2024
I'm satisfied with all the items I've ordered, which were fairly priced for those I've started using.
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jean claude B.
Rating: 4 out of 5
following a purchase from 07/02/2024
Fine
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Ghyslaine P.
Rating: 3 out of 5
following a purchase from 30/01/2024
The gift is not yet offered.
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irene B.
Rating: 4 out of 5
following a purchase from 20/01/2024
Very well protected parcel and very good quality toys and low prices thank you.
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Harmonie T.
Rating: 4 out of 5
following a purchase from 01/02/2024
Only one order made, but I appreciated the experience. Fast delivery and product fully compliant
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Tarek B.
Rating: 1 out of 5
following a purchase from 25/06/2023
I bought an unbreakable feeding-bottle not even 6 months ago it has just broken today I sent an email with the invoice because it was still under warranty no response I called by phone impossible to reach the team I sent several emails it's been almost a month now no return no response from them frankly it really pisses a very disappointing site I do not advise to make your purchases on this site
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Philippe B.
Rating: 4 out of 5
following a purchase from 14/01/2024
Very good product
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Yasmina L.
Rating: 3 out of 5
following a purchase from 22/01/2024
Satisfied with my purchases. The downside is that delivery takes far too long.
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Deborah K.
Rating: 4 out of 5
following a purchase from 20/01/2024
Perfect except for the cost of home delivery, which is too high.
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Didier F.
Rating: 4 out of 5
following a purchase from 04/01/2024
good service i recommend, see you soon
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Nathalie D.
Rating: 4 out of 5
following a purchase from 12/12/2023
Serious site that offers replacement items if the products ordered are out of stock, which is appreciated. On the other hand, you should expect a longer delivery time than the one displayed, especially at certain times of the year, such as Christmas.
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Response from Maxxidiscount.com
Thank you for your feedback, Nathalie. We take your comments into account and strive to improve our delivery service to best meet your expectations. We are delighted to hear that you are satisfied with our out-of-stock replacement policy. We hope to see you soon on our site.
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Jean Luc T.
Rating: 4 out of 5
following a purchase from 18/12/2023
Everything is fine, product, delivery time
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Response from Maxxidiscount.com
Thank you very much for your positive review, it encourages us to continue to offer you a quality service. We are delighted that you are satisfied with your order at Maxxidiscount. See you soon for new orders!
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Eric G.
Rating: 4 out of 5
following a purchase from 15/12/2023
serious store, fast delivery and good prices
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Response from Maxxidiscount.com
Thank you for your positive feedback on our Maxxidiscount website. We are delighted to have provided you with good service and competitive prices. We hope to see you soon!
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nadine T.
Rating: 4 out of 5
following a purchase from 30/11/2023
Received on time.
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Response from Maxxidiscount.com
Very good product, I recommend
Thank you for your positive feedback, Nadine! We are delighted that you received your order on time and that you are satisfied with your product. We hope to see you soon on our Maxxidiscount website!
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Annie B.
Rating: 4 out of 5
following a purchase from 28/11/2023
speed, and an unbeatable price, at least for the item ordered.
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Response from Maxxidiscount.com
Thank you very much for your positive feedback on our Maxxidiscount website! We are delighted that you have
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Sabine L.
Rating: 4 out of 5
following a purchase from 28/11/2023
Package very well packed and protected. Well informed of the arrival of the package and the perfect location. The only drawback is the long time between order and delivery.
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Response from Maxxidiscount.com
Thank you Sabine for your review of our Maxxidiscount website. We are delighted that you appreciated the packaging of your parcel as well as our notification system to inform you of its arrival. We have taken into account your comment about the delivery time and are doing everything we can to improve it. We hope to see you soon on our site!
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FRANCOISE M.
Rating: 4 out of 5
following a purchase from 29/11/2023
No worries apparently
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Response from Maxxidiscount.com
Thank you for your positive feedback, we are pleased that everything went smoothly for you during your purchase on our site. Please don't hesitate to contact us if you need any help or advice for future purchases. Thank you for your trust and loyalty.
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Anne-Sophie Q.
Rating: 3 out of 5
following a purchase from 27/11/2023
Freight charges
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