Reviews Maxxidiscount.com : Discover customer reviews from maxxidiscount.com (Page 4)

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Céline M.

Published on 25/08/2023 à 06h08 following a purchase from 12/08/2023

The return policy is not clear enough, very difficult to reach customer service.

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Elisa Q.

Published on 24/08/2023 à 23h17 following a purchase from 11/08/2023

Attractive price. Correct delivery time. Agenda received damaged... The cover must have been folded for a while.

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Steeve M.

Published on 08/08/2023 à 16h41 following a purchase from 29/07/2023

The satchel looks sturdy but it's not the model we ordered.

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Sarah D.

Published on 03/08/2023 à 16h30 following a purchase from 25/07/2023

I received half of the delivery broken I sent a message to support maxi discount no response and I called it does not answer me

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Response from Maxxidiscount.com Published on 04/08/2023

Dear customer,

We sincerely apologize for the inconvenience caused by your partial delivery and the lack of response from our support department. We understand how frustrating this can be, and are committed to resolving this issue quickly for you.

We assure you that we take this situation very seriously, and will immediately investigate what happened with your order. Please bear with us while we carefully review your case.

In the meantime, we recommend that you check your spam or junk mail folders in case our reply to your message ended up there. If possible, please also check that you used the website to contact us, as we haven't received any mail from you.

We also regret that you were unable to reach us by phone.
We're in a busy period and it's difficult to respond at this time. We will be taking steps to improve our availability and responsiveness so that this does not happen again in the future.

We are determined to resolve this problem and provide you with a satisfactory solution as soon as possible. Your satisfaction as a customer is our top priority, and we will do everything in our power to rectify this situation.

Thank you for your understanding and patience. A member of our support team will contact you as soon as possible to resolve the problem and inform you of the action to be taken.

If you have any further questions or concerns, please let us know. We're here to help you and to ensure that your shopping experience with us is pleasant and trouble-free.

Once again, we apologize for any inconvenience. We hope to regain your trust and remain at your entire disposal.

Yours faithfully
The Maxxidiscount.com team

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Caroline N.

Published on 03/08/2023 à 06h26 following a purchase from 24/06/2023

Not super good quality

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Response from Maxxidiscount.com Published on 04/08/2023

Beste Caroline Nocquet,

Bedankt voor het delen van uw mening over uw recente aankoop bij ons.
Het spijt ons te horen dat u niet helemaal tevreden bent over de kwaliteit van het product dat u hebt ontvangen.

Klanttevredenheid is onze topprioriteit en we nemen alle feedback van klanten zeer serieus.
We willen ervoor zorgen dat u altijd producten van hoge kwaliteit van ons ontvangt.

Om de problemen die je hebt ondervonden met de kwaliteit van het product beter te begrijpen, moedigen we je aan om ons meer details te geven over de specifieke problemen die je hebt opgemerkt.
Zo kunnen we de juiste maatregelen nemen om de situatie op te lossen en ons productaanbod te verbeteren.

Uw tevredenheid is belangrijk voor ons en we willen u graag een oplossing bieden die voor u werkt.

We nodigen je uit om rechtstreeks contact met ons op te nemen via onze klantenservice op de contactpagina van onze website, en we zullen ons best doen om het probleem naar je volledige tevredenheid op te lossen.

Nogmaals onze excuses voor deze teleurstellende ervaring en we kijken uit naar de mogelijkheid om uw vertrouwen te herwinnen.

Hoogachtend

Het Maxxidiscount-team

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Benissante B.

Published on 02/08/2023 à 05h56 following a purchase from 19/07/2023

Very good service

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Chloe C.

Published on 01/08/2023 à 17h04 following a purchase from 19/07/2023

Does not answer the phone I have a problem with my bag on 6 calls I managed to get someone once who told me to make an email. Since then I've e-mailed and called several times.

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abdelhamid A.

Published on 01/08/2023 à 06h38 following a purchase from 13/07/2023

Very disappointed not to be repeated

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Response from Maxxidiscount.com Published on 04/08/2023

Beste Abdelhamid Abbaoui,

Het spijt ons te horen dat u erg teleurgesteld was over uw recente aankoop bij ons.
Uw tevredenheid is onze topprioriteit en we zijn vastbesloten om deze situatie voor u op te lossen.

Om de redenen van je ontevredenheid beter te begrijpen, raden we je aan om ons te vertellen over de specifieke problemen die je hebt ervaren met het product.
We willen rekening houden met al je feedback om ons aanbod te verbeteren en je een positieve winkelervaring te bieden.

We willen graag de kans krijgen om u volledig tevreden te stellen en uw vertrouwen terug te winnen.

Om dit te doen, nodigen we je uit om rechtstreeks contact met ons op te nemen via de contactpagina van onze website om ons te vertellen wat je er niet goed aan vond.
https://www.maxxidiscount.com/fr/contactez-nous

We zullen je verzoek met de grootst mogelijke zorg behandelen en er alles aan doen om een oplossing te vinden die is afgestemd op jouw behoeften.

We willen je ervan verzekeren dat we je mening waarderen en alle feedback van klanten zeer serieus nemen. Je winkelervaring bij ons moet positief zijn en we zullen er alles aan doen om de situatie recht te zetten.

Nogmaals, het spijt ons dat u een teleurstellende ervaring met ons heeft gehad. We kijken uit naar de mogelijkheid om u in de toekomst een betere ervaring te bieden.

Met vriendelijke groet

Het Maxxidiscount-team

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Tony L.

Published on 31/07/2023 à 08h26 following a purchase from 13/07/2023

I received the shoulder bag, but it gets damaged very quickly.

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Océane C.

Published on 23/07/2023 à 08h43 following a purchase from 09/07/2023

I received 2 out of 3 pink baby bottles when there was only supposed to be 1... I would have liked to be able to exchange them as they were for a little boy, but I couldn't reach customer service...

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Sabrina G.

Published on 04/07/2023 à 09h39 following a purchase from 21/03/2023

Very good product, good price and fast shipping

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Response from Maxxidiscount.com Published on 24/07/2023

Thank you for your review, Sabrina! We're delighted you enjoyed our products and services.

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Ruud W.

Published on 19/06/2023 à 04h35 following a purchase from 12/05/2023

It took a very long time for the product to arrive.

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Andritsiresy Miora Nandrianina R.

Published on 16/06/2023 à 11h32 following a purchase from 28/05/2023

Fast delivery, low prices and very responsive customer service. One item was out of stock and they quickly replaced it with others of my choice. I'm very satisfied! Thank you Maxxidiscount.

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Response from Maxxidiscount.com Published on 26/06/2023

Thank you very much Andritsiresy Miora Nandrianina for taking the time to share your review with us! We are delighted that you were satisfied with your purchase and with our services. We hope you will continue to be part of the Maxxidiscount community!

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Emilie R.

Published on 13/06/2023 à 19h59 following a purchase from 30/05/2023

Delivery time much longer than indicated. Impossible to get them on the phone and zero response to messages. However, I managed to get my order.

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valerie R.

Published on 04/06/2023 à 20h02 following a purchase from 20/05/2023

Poor packaging of fragile items

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veronique B.

Published on 19/05/2023 à 15h04 following a purchase from 28/04/2023

clean sheets

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Response from Maxxidiscount.com Published on 26/06/2023

Thank you for your review, Véronique. We're glad you liked our site and are satisfied with your purchase. We will continue to work hard to offer you the best quality and service.

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Alain R.

Published on 08/05/2023 à 14h24 following a purchase from 24/04/2023

product conforms to the description. delivery is quite fast. i recommend.

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Response from Maxxidiscount.com Published on 13/05/2023

Thank you very much for your comment Alain, we are delighted that your order arrived quickly and that you are satisfied with your product!

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ANTONIO A.

Published on 27/04/2023 à 13h50 following a purchase from 02/04/2023

Price super on the other hand shipping costs too high ... more the bag was badly folded in the package and therefore arrived damaged, torn ... I sent a SAV by mail and several calls but without answers unfortunately ... so new product, quite expensive with the shipping costs damaged ...

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Response from Maxxidiscount.com Published on 29/04/2023

Hello,
Thank you for your feedback.
However, we do not have any record of your emails on the support.

An email should be sent to :
https://www.maxxidiscount.com/fr/contactez-nous
or to [email protected]

Thank you for your feedback,

Sincerely,

Maxxidiscount

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Florence M.

Published on 26/04/2023 à 21h15 following a purchase from 12/04/2023

package received incomplete no response from the seller, when claiming I am very disappointed

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Response from Maxxidiscount.com Published on 29/04/2023

Thank you for your feedback.
However, we do not have any record of your emails on the support.

An email should be sent to :
https://www.maxxidiscount.com/fr/contactez-nous
or to [email protected]

When you made your claim on paypal you found that you were refunded within the hour and we apologized to you.

thank you

Sincerely,

Maxxidiscount

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Cindy T.

Published on 04/04/2023 à 13h30 following a purchase from 23/03/2023

Fast delivery and product conforms to the specifications.

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Response from Maxxidiscount.com Published on 06/04/2023

Thank you for your feedback! We are very pleased that our fast shipping and the compliant product met your expectations.

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JOEL D.

Published on 24/03/2023 à 17h14 following a purchase from 08/03/2023

We bought a wheeled binder a couple of weeks ago, the telescopic handle is already broken despite its normal use. Can the item be replaced? Thank you for your answer.

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ANNE SOPHIE F.

Published on 21/03/2023 à 17h45 following a purchase from 08/03/2023

Too bad I can't put 0 since the package was never received!

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Response from Maxxidiscount.com Published on 22/03/2023

Hello Mrs. Foggetta

We thank you for your notice.
Your order has been shipped within the deadline. You contacted us because the order did not reach you, so we opened a dispute with the carrier and the package seems to have been misplaced by their service.
Your order was subsequently refunded in full.

Thank you for your understanding.

Yours faithfully
The Maxxidiscount.com team

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Renato F.

Published on 12/03/2023 à 04h09 following a purchase from 25/02/2023

I ordered a 5-meter meter on Feb. 25, 2023, and mistakenly an 8-meter meter arrived. I sent on contacts, a request for explanation, but as of today March 12 I have not received any response. I do not have a good impression of this seller. I am willing to change the review if there is any contact about it.

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Anne C.

Published on 11/03/2023 à 18h21 following a purchase from 26/02/2023

Overall satisfied, however I paid 2x more for a pencil sharpener than in the store .... I will not be ordering again.

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Response from Maxxidiscount.com Published on 13/03/2023

Hello Ms. Cado

We thank you for your opinion!

Kind regards
The Maxxidiscount team

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Chantal L.

Published on 05/03/2023 à 19h38 following a purchase from 20/02/2023

Good, fast, bravo

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Response from Maxxidiscount.com Published on 07/03/2023

Hello Ms. Leresche

Thank you for your review! We are delighted to have been able to satisfy you and hope to see you again very soon.

Kind regards
The Maxxidiscount team

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Alexia M.

Published on 20/02/2023 à 19h52 following a purchase from 07/02/2023

Well

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Response from Maxxidiscount.com Published on 21/02/2023

Hello Mrs. Mauviere

Thank you for your opinion. Our team is happy to have been able to satisfy you and hopes to see you again very soon!

Kind regards
The Maxxidiscount team

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Olaf Z.

Published on 20/02/2023 à 18h32 following a purchase from 07/02/2023

Despite shipping to Germany, the delivery was lightning fast. However, the goods were somewhat carelessly packed. Therefore, one star less.

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Morgane R.

Published on 04/02/2023 à 13h22 following a purchase from 24/01/2023

Completely disappointed I ordered size 140 and received size 90 so I wouldn't do anything with it and my son is disappointed too

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Response from Maxxidiscount.com Published on 08/02/2023

Hello Mrs. Rey

Following our phone call, you will find enclosed the return form allowing you to send us the comforter cover La Patrouille so that we can manage the manufacturing defect. A new comforter cover, which we hope will brighten up your son, will then be sent to you.

Our team remains at your disposal for any information.

Kind regards
The Maxxidiscount.com team

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josiane S.

Published on 02/02/2023 à 21h26 following a purchase from 20/01/2023

Well but attention the article was available on your site and plouf more available.....! I waited of your share without asking a handing-over or a refunding on my 66,90 euros

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Response from Maxxidiscount.com Published on 14/02/2023

Hello Ms. Sciaraffe

Thank you for your review! We are happy to have been able to satisfy you. Our team apologizes for the inconvenience.

See you soon!
Maxxidiscount

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Hmamibakar O.

Published on 24/01/2023 à 07h09 following a purchase from 13/01/2023

Satisfied with the product but catastrophic delivery by the post office, damaged parcel and letter box almost broken by the Colissimo deliveryman, not ready to recommend if you only delivered with this mediocre company.

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NOEL R.

Published on 21/01/2023 à 15h47 following a purchase from 10/01/2023

order to respect

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Response from Maxxidiscount.com Published on 24/01/2023

Hello Mr. Richard

Thank you for your opinion!
We hope to see you soon.

Yours faithfully
The Maxxidiscount team

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LOUIS T.

Published on 21/01/2023 à 09h54 following a purchase from 09/01/2023

Delivery with 2 days of delay on the announced date Deposit of the parcel in the mailbox instead of being presented to the apartment as a registered letter

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jean pierre B.

Published on 21/01/2023 à 08h03 following a purchase from 10/01/2023

fast delivery and item as described

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Response from Maxxidiscount.com Published on 24/01/2023

Hello Mr. Brusco

Thank you for your opinion.
We hope to count you among our loyal customers!

Kind regards
The Maxxidiscount team

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Fatima D.

Published on 20/01/2023 à 17h38 following a purchase from 09/01/2023

Fast and efficient I recommend

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Response from Maxxidiscount.com Published on 24/01/2023

Hello Ms. Daoud

Thank you for your opinion!
Our team hopes to see you soon.

Best regards
Maxxidiscount

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Daniela G.

Published on 19/01/2023 à 18h20 following a purchase from 06/01/2023

Everything went well. When shipping unfortunately what went wrong so that I got the goods only today. But since the store can do nothing for I give 4 stars.

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Gilles H.

Published on 19/01/2023 à 09h12 following a purchase from 05/01/2023

Sorry for the previous review No worries with maxidicount correct delivery and on time

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Response from Maxxidiscount.com Published on 19/01/2023

Hello Mr. Hauer

Thank you for your feedback!
We hope to see you soon.

Best regards
The Maxxidiscount team

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Jessica M.

Published on 16/01/2023 à 15h38 following a purchase from 15/12/2022

The shipment was very fast, only problem was an item ordered was not sent but replaced. The customer service contacted me to be able to find an arrangement and to proceed to the refund of the article in question. Very good thank you very much 😁👍

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Response from Maxxidiscount.com Published on 16/01/2023

Hello Mrs. Maller

Thank you for your review :)
We are sincerely happy to have been able to satisfy you and hope to be able to count you among our most loyal customers!

See you soon
The Maxxidiscount team

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Jonathan J.

Published on 13/01/2023 à 02h46 following a purchase from 18/12/2022

There was already an error on the destination of my package I had to pay 5€ more delivery and now we are 3 weeks from my order and it never arrived at my home.

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Response from Maxxidiscount.com Published on 13/01/2023

Hello Mr. Joachim

We thank you for your opinion :)
However, there was no error of destination on our part for your order. You have placed an order for delivery in France, but you live in Martinique. The shipping costs involved are really not the same. We have therefore offered you, rather than cancel your order, to ship it to Martinique if the consequent shipping costs were rules, which you have accepted.

The order has been shipped and as confirmed by the tracking of your package, it is being delivered.

Thank you for your understanding.

Kind regards
The Maxxidiscount team

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serge R.

Published on 07/01/2023 à 15h12 following a purchase from 23/12/2022

Satisfied with the delivery and the deadline.

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Response from Maxxidiscount.com Published on 12/01/2023

Hello Mr. Serge,

We thank you for your opinion :)
We are happy to have been able to satisfy you and hope to count you among our faithful customers.

See you soon
The Maxxidiscount team

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robert F.

Published on 06/01/2023 à 14h54 following a purchase from 21/12/2022

I would recommend this product to anyone who wants to use it for expansion dowels. It is a very good material and the price is very competitive.

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Response from Maxxidiscount.com Published on 12/01/2023

Hello Mr. Fragnet,

We thank you for your opinion :)
We are happy that you were able to find your happiness on our store. We hope to be able to satisfy you again.

See you soon
The Maxxidiscount team

Customer reviews of Maxxidiscount.com

Reviews 1, 2, 3 and 4 stars

Reviews 1, 2, 3 and 4 stars

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