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M
Rating: 2 out of 5
Item conforms to the description, delivery time not respected, high shipping costs.
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Customer reviews of Maxxidiscount.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 202 published reviews
Reviews 1, 2 and 4 stars
Reset filtersM
Rating: 1 out of 5
I would have preferred to receive a response from customer service following a defective purchase.
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L
Rating: 4 out of 5
Very good item, very good shipping, good communication.
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F
Rating: 1 out of 5
Misleading title of the articles. Pans and woks with Teflon, but you need to read the description.
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J
Rating: 4 out of 5
No problem placing the order. Delivery on time, packaging adapted to the size of the products, for environmental respect. Everything very good.
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C
Rating: 4 out of 5
Very good
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M
Rating: 4 out of 5
Well packaged product and quality. Fast delivery
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N
Rating: 4 out of 5
Nothing to report.
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B
Rating: 1 out of 5
Very significant delivery delay with no communication!!! It took several reminder emails and warnings of a complaint to achieve a resolution!!!
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C
Rating: 4 out of 5
All is ok! Only one thing, the shipping is a little bit expensive.
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N
Rating: 1 out of 5
I placed an order for 4 pans, but I only received 2 that I ordered. The other 2 were replaced with pans that I did not order, and so far I have not heard anything following my complaint. I hope to hear back very soon; otherwise, I will be very disappointed.
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V
Rating: 4 out of 5
Very positive opinion. Package conforms to order, received on time.
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Response from Maxxidiscount.com
Hello VESTRIS,
Thank you very much for your positive review and your 4/5 rating. We are delighted to hear that your order was delivered on time. Your satisfaction is our priority, and we hope to see you soon on Maxxidiscount.
Best regards,
The Maxxidiscount team
Thank you very much for your positive review and your 4/5 rating. We are delighted to hear that your order was delivered on time. Your satisfaction is our priority, and we hope to see you soon on Maxxidiscount.
Best regards,
The Maxxidiscount team
M
Rating: 4 out of 5
Too bad shipping costs are high
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Response from Maxxidiscount.com
Hello Maliza,
Thank you very much for your review and your note! We are delighted that you are enjoying our Maxxidiscount site. We understand your point of view regarding shipping costs and take into account your feedback to improve our service. Please come back to us if you have any other suggestions!
Best regards,
The Maxxidiscount team
Thank you very much for your review and your note! We are delighted that you are enjoying our Maxxidiscount site. We understand your point of view regarding shipping costs and take into account your feedback to improve our service. Please come back to us if you have any other suggestions!
Best regards,
The Maxxidiscount team
H
Rating: 1 out of 5
Items arrived, almost 1 month after the order!!!!
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H
Rating: 4 out of 5
Poor follow-up
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Response from Maxxidiscount.com
Hello Hawa,
Thank you for taking the time to share your review of our Maxxidiscount site. We're glad you enjoyed our service overall, but we're sorry to hear that the follow-up was not up to your expectations. Your feedback is very important to us and we will do our utmost to improve this point. Please do not hesitate to contact us directly if you have any suggestions or questions.
Best regards,
The Maxxidiscount team.
Thank you for taking the time to share your review of our Maxxidiscount site. We're glad you enjoyed our service overall, but we're sorry to hear that the follow-up was not up to your expectations. Your feedback is very important to us and we will do our utmost to improve this point. Please do not hesitate to contact us directly if you have any suggestions or questions.
Best regards,
The Maxxidiscount team.
K
Rating: 1 out of 5
Seller not serious who does not assume these errors of stock I agreed to pay 6€ of delivery charges for two articles making 19€ according to them in stock and finally I receive that an article with 9€ the other not being any more in stock I would never have paid 6€ of delivery charges for an article with 9€.
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P
Rating: 4 out of 5
Thank you package well received perfect packaging very happy with the quality of material 👍
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Response from Maxxidiscount.com
Hello Paulo,
Thank you very much for your positive review and your 4/5 rating. We are delighted to hear that you received your parcel in good condition and that the quality of the equipment meets your expectations. Your satisfaction is our priority and we hope to see you soon on Maxxidiscount.
Best regards,
The Maxxidiscount team
Thank you very much for your positive review and your 4/5 rating. We are delighted to hear that you received your parcel in good condition and that the quality of the equipment meets your expectations. Your satisfaction is our priority and we hope to see you soon on Maxxidiscount.
Best regards,
The Maxxidiscount team
A
Rating: 1 out of 5
Order partially incorrect. Contact made with after-sales service to find a solution. 0 response within a week.
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P
Rating: 1 out of 5
I received a faulty mug that I couldn't give as a gift (even though the fault was visible on their part before dispatch - indelible marks - backed up by photos). For the damage, they only offered a 60% refund on the product (not including delivery costs). I'm left with an unusable product and lost 40% of the cost of the mug (plus delivery costs). In such cases, you have to offer an exchange at the seller's expense, or a full refund including delivery costs. No reply despite several reminders to the site.
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A
Rating: 1 out of 5
Until now I have not always received my package Very disappointed really
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G
Rating: 4 out of 5
Package received on time. Conforms to my order
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C
Rating: 1 out of 5
I never received my order or its refund
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C
Rating: 1 out of 5
I ordered for the first time on your site on 1/12. The delivery times were notified as 4 to 6 days. I received the product on 14/12, which is already a delay in delivery. What's more, when I opened the parcel, the product was broken and unusable. I have sent several emails with photos, but to date there has been no reply. I'm therefore taking legal action with my legal assistance to perhaps get a response to my e-mails and get my money back, as the product is unusable. I absolutely do not recommend this website.
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C
Rating: 4 out of 5
Fast shipping
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J
Rating: 4 out of 5
Positive first experience
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J
Rating: 2 out of 5
Delivery much too long, arrived after complaint!
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C
Rating: 1 out of 5
My diary arrived damaged
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B
Rating: 4 out of 5
Good prices and very well protected items. But one of the items wasn't the right one and Maxxidiscount only refunds if the item is damaged... so I'm not fully satisfied with my order and I don't have one of the gifts I'd planned to give.
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N
Rating: 4 out of 5
well
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S
Rating: 4 out of 5
1st purchase on your site - positive expectation of the purchase!
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J
Rating: 4 out of 5
Very good.
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M
Rating: 4 out of 5
Item conforms to specifications but shipping costs a bit high.
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M
Rating: 2 out of 5
I requested a return but never received a return slip despite sending two messages. I tried to call but customer service is unreachable.
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M
Rating: 4 out of 5
Package received in good condition, merchandise conforms to specifications
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J
Rating: 1 out of 5
1. I wrote a message to cancel my order on the day of ordering. The parcel was still sent. 2. I ordered 3 products and only received 1. No explanation. 3. I had to pay 9.9 delivery fee for the order. It's completely unreasonable because I actually only received part of the order. In normal case, the delivery fee shall be refunded. 4. I raised all those issues and expressed my unsatisfactory. No response from your side. To sum up, a horrible shopping experience.
C
Rating: 2 out of 5
Hello My opinion...the shipment is long and upon receipt there are two unpleasant surprises: one that your service has resolved by reimbursing me for the erasers and the other I am still waiting for concerning the non-receipt of the non-received agenda. So my opinion of this site is very mixed.
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M
Rating: 4 out of 5
Very good
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C
Rating: 4 out of 5
Order received on time.
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C
Rating: 4 out of 5
well packaged products, fast delivery.
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H
Rating: 2 out of 5
Well received but average quality. The handle broke after 2 weeks of use.
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Account suspended
Cette attestation de confiance n'est plus disponible.