Customer reviews of Maxxidiscount.com

Dear customer,

First of all, we would like to express our sincerest apologies for the unpleasant experience you had recently. We understand how important it is to you that your son's back-to-school order goes smoothly, and we are deeply sorry that this was not the case.

We have carefully considered your situation, and understand your frustration. The circumstances surrounding your order fall far short of the level of service we aim to provide. We understand your question about the shipment tracking established despite the cancellation of the order, and this deserves an explanation.

Shipment tracking is automatically generated as soon as an order is created, and can indicate a processing stage even if the items are no longer available. This is due to the automated logistics process. However, we recognize that this can be confusing, and we are committed to improving our communication at this stage.

Cancellation of your order eight days after it has been placed is unacceptable, and we apologize for the delay. This in no way reflects our commitment to our customers. We understand that this has been a disappointing and frustrating experience, and we pledge to do better in the future.

We take your feedback very seriously, and will use this experience to improve our internal processes and ensure that such situations do not occur again in the future. Your confidence in our company is important to us, and we look forward to the opportunity to earn your trust again in the future.

As a sign of our deep regret, we would like to discuss with you how we can make amends for this situation. Please contact us at [email protected] or by telephone on 01 39889785 so that we can find a solution that suits you.

We hope you will accept our apology and that we can work together to resolve this situation satisfactorily.

Best regards,

Maxxidiscount

Thank you very much Saloua! We're glad you were satisfied with our service and fast delivery. We wish you a very nice day :)

Below is our message following your complaint of August 23:

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Dear customer,

thank you for your message.

We apologize for the inconvenience.

A refund of 3.38 was issued today via Paypal,

Yours sincerely
Customer service

Maxxidiscount.com
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Dank je Audrey, we zijn blij dat je onze site leuk vond.

Thank you very much Ophélie for your positive review! We're delighted that you're happy with your order and that your son is delighted with his back-to-school schoolbag. We look forward to hearing from you.

Thank you so much for your review! We are delighted that your first experience with us was so positive. We hope to see you again soon!

Thank you very much for your comment, we are delighted that you were satisfied with the delivery!

Thank you very much for your positive review! We are delighted that you enjoyed your shopping experience at Maxxidiscount and we hope to see you again soon!

Thank you Frederic for choosing Maxxidiscount for your first purchase! We always strive to keep our prices attractive and our customers satisfied. Thank you for your understanding regarding shipping costs.

Thank you very much for your very positive review, Anne! We're delighted that you like our products, our prices and our fast shipping. We hope to see you again soon!

Thank you very much for your review Hélène! We are delighted that you found our site convenient and secure. We hope you will continue to take advantage of our offers in the future.

Thank you very much, Cindy! We're glad you enjoyed our site.

Thank you very much Ferdane for taking the time to share your opinion and your satisfaction. We are delighted to know that we have met your expectations. We hope to see you soon on Maxxidiscount!

Thank you very much Christiane for your positive review. We are pleased that you enjoyed your purchases and that the delivery went smoothly. We will do our best to maintain this level of quality.

Thank you for your feedback, Vincent. We take your feedback very seriously and are working to improve the user experience for our customers. Please do not hesitate to contact us if you encounter any further problems.

Thank you very much for your very encouraging review, Anastasia! We're glad you found what you were looking for faster and at a better price than on other sites. We are also delighted that you were satisfied with your delivery. We hope you'll visit Maxxidiscount again soon!

Thank you very much Anne, we are delighted that you are satisfied with your order and we hope that you will continue to shop at Maxxidiscount.

Thank you very much Maryline for your review! We're glad you enjoyed your experience at Maxxidiscount.

Thank you, Carole, for your positive comment! We're delighted you liked our Maxxidiscount site!

Thank you very much for your positive review, Elsa. We are delighted that your first order was a pleasant experience and that we were able to meet your expectations. We hope you will continue to store at Maxxidiscount.

Thank you Krystelle for your positive review! We're delighted that our site is fast and easy to use.

Vielen Dank, Emilie, dass Sie sich die Zeit genommen haben, einen Kommentar zu hinterlassen. Wir freuen uns sehr, dass Ihnen Ihre Bestellung gefallen hat und Sie mit Ihrem Einkauf zufrieden sind. Wir hoffen, Sie bald wieder bei Maxxidiscount begrüßen zu dürfen!

Vielen Dank für Ihre Rückmeldung, Nadia! Wir freuen uns sehr, dass Sie mit Ihrer Bestellung zufrieden waren und die Lieferung schnell erfolgte. Wir hoffen, dass Sie uns bald wieder besuchen werden!

Thank you very much for your review, Marie. We are delighted that you enjoyed our products and fast delivery service. We look forward to serving your needs.

Thank you very much for your feedback! We are delighted that you appreciated the speed of delivery.