Reviews Maxxidiscount.com : Discover customer reviews from maxxidiscount.com (Page 3)

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Claude S.

Published on 24/09/2023 à 05h26 following a purchase from 13/09/2023

Plastic box damaged because of very basic protection of the package.

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Jasmin F.

Published on 24/09/2023 à 00h31 following a purchase from 14/09/2023

I ordered latex pacifiers and got sillicone .

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ERIC M.

Published on 20/09/2023 à 16h30 following a purchase from 10/09/2023

Serious company. Fast delivery. Price according to quality.

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Response from Maxxidiscount.com Published on 23/09/2023

Thank you Eric for your review. We are pleased that you were satisfied with our company and our customer service. We are delighted that your order arrived quickly. We appreciate your recognition of our competitive pricing. We hope to see you again soon.

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Nathalie L.

Published on 16/09/2023 à 19h36 following a purchase from 05/09/2023

I ordered a diary, I paid for it, then I waited and finally they told me they were sold out, so I cancelled the order. I don't think it's very serious to sell items they don't even have in stock. I'm really disappointed.

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Irène E.

Published on 15/09/2023 à 19h31 following a purchase from 06/09/2023

Order delivered in 48h good quality articles I called to reassure me delivery, immediate care.

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Response from Maxxidiscount.com Published on 23/09/2023

Thank you very much for your review, Irène! We are delighted that you enjoyed your order and that we were able to reassure you about the delivery. We hope you enjoy your next orders at Maxxidiscount.

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Anne-Julie D.

Published on 13/09/2023 à 05h37 following a purchase from 02/09/2023

Fast delivery.

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Response from Maxxidiscount.com Published on 23/09/2023

Thank you for your feedback, Anne-Julie. We are happy to hear that the delivery was fast. We hope you will continue to enjoy our services.

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Éloïse R.

Published on 12/09/2023 à 20h15 following a purchase from 01/09/2023

I have received suspicious emails that are in line with Maxxidiscount emails. Luckily I have a great postwoman. Apart from that, the parcel arrived quickly and I'm satisfied with the contents. Thank you very much!

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Response from Maxxidiscount.com Published on 23/09/2023

Thank you for your feedback Eloise. We are happy to hear that you are satisfied with the contents of your parcel and that the postal service was efficient. We thank you for your confidence and hope to see you soon on Maxxidiscount.

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marine E.

Published on 08/09/2023 à 21h17 following a purchase from 30/08/2023

CLEAR

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Lila F.

Published on 08/09/2023 à 19h28 following a purchase from 30/08/2023

Fast and reliable delivery.

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Diana H.

Published on 08/09/2023 à 06h42 following a purchase from 28/08/2023

Correct purchase and fast delivery. Very good!

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Elodie S.

Published on 07/09/2023 à 20h43 following a purchase from 05/05/2023

Extremely disappointed !!!!!! I bought a binder for my daughter who takes care of her things... After only two days, the lining cracked !!!!!!!

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Mélanie O.

Published on 06/09/2023 à 21h43 following a purchase from 28/08/2023

Order received quickly, clean packaging and item conforms to photo.

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Dorothee C.

Published on 06/09/2023 à 11h31 following a purchase from 03/08/2023

2 products ordered only 1 in the package and after making a complaint I was told "out of stock we preferred to send you only one" but I was not warned and they waited for my complaint to reimburse me and no gesture on the shipping costs which are very expensive...

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Malika R.

Published on 06/09/2023 à 10h30 following a purchase from 23/08/2023

A defect on my son's schoolbag: a fastener has been mounted upside down, so to close it I have to turn the tab, otherwise it's too tight.

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Amandine L.

Published on 06/09/2023 à 04h09 following a purchase from 23/08/2023

Fast and efficient. Very happy with my order

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Florence B.

Published on 04/09/2023 à 08h11 following a purchase from 18/08/2023

Very nice item. It corresponds perfectly to my expectations.

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karima O.

Published on 31/08/2023 à 08h22 following a purchase from 17/08/2023

Very bad experience for me... Being hospitalized, I placed the order online from where I was, so that everything would be ready for my son's return to school. Not being able to move or walk, I thought that everything would arrive on my return, given the information on the site... No order sent, despite a shipment tracking, without more information, then a cancellation of the order, 8 days after the order was placed... The only explanation: "Sorry, but we're out of the entire order...". So it takes 8 days to announce that the goods are not available... I wonder why there was a follow-up order, that's my question...? In any case I will certainly not recommend this merchant site to my relatives in view of my failed experience!!!!

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Response from Maxxidiscount.com Published on 24/10/2023

Dear customer,

First of all, we would like to express our sincerest apologies for the unpleasant experience you had recently. We understand how important it is to you that your son's back-to-school order goes smoothly, and we are deeply sorry that this was not the case.

We have carefully considered your situation, and understand your frustration. The circumstances surrounding your order fall far short of the level of service we aim to provide. We understand your question about the shipment tracking established despite the cancellation of the order, and this deserves an explanation.

Shipment tracking is automatically generated as soon as an order is created, and can indicate a processing stage even if the items are no longer available. This is due to the automated logistics process. However, we recognize that this can be confusing, and we are committed to improving our communication at this stage.

Cancellation of your order eight days after it has been placed is unacceptable, and we apologize for the delay. This in no way reflects our commitment to our customers. We understand that this has been a disappointing and frustrating experience, and we pledge to do better in the future.

We take your feedback very seriously, and will use this experience to improve our internal processes and ensure that such situations do not occur again in the future. Your confidence in our company is important to us, and we look forward to the opportunity to earn your trust again in the future.

As a sign of our deep regret, we would like to discuss with you how we can make amends for this situation. Please contact us at [email protected] or by telephone on 01 39889785 so that we can find a solution that suits you.

We hope you will accept our apology and that we can work together to resolve this situation satisfactorily.

Best regards,

Maxxidiscount

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Cécile V.

Published on 31/08/2023 à 06h30 following a purchase from 18/08/2023

Two out of three items wrong, return in progress with uncertainty about next step. Bad buying experience...

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Jasna Z.

Published on 30/08/2023 à 19h50 following a purchase from 19/08/2023

the product sent to me was slightly damaged

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Michael M.

Published on 30/08/2023 à 19h30 following a purchase from 19/08/2023

Product purchased but sale cancelled a few days later due to stock shortage. It was refunded, however. But why act the sale without stock. It was urgent for me, so I lost several days. Too bad.

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graziella R.

Published on 29/08/2023 à 14h06 following a purchase from 17/08/2023

Do not answer my calls and package still not arrived there are 3 days before school starts ...

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Saloua A.

Published on 28/08/2023 à 19h27 following a purchase from 17/08/2023

Thank you for everything and for the fast delivery

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Response from Maxxidiscount.com Published on 02/09/2023

Thank you very much Saloua! We're glad you were satisfied with our service and fast delivery. We wish you a very nice day :)

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Malika Z.

Published on 28/08/2023 à 17h14 following a purchase from 16/08/2023

Missing 2 items. I made a claim and no return. Very disappointed

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Response from Maxxidiscount.com Published on 30/08/2023

Below is our message following your complaint of August 23:

-------------------------------

Dear customer,

thank you for your message.

We apologize for the inconvenience.

A refund of 3.38 was issued today via Paypal,

Yours sincerely
Customer service

Maxxidiscount.com
----------------------------------

Please do not reply to this email.
Login to your account to send us your message,
or
https://www.maxxidiscount.com/fr/contactez-nous

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Aissata B.

Published on 28/08/2023 à 05h18 following a purchase from 16/08/2023

Delivery in less than 10 days well packed Bah receive my order waiting for the start of school for my son finally I received the order. Impeccable delivery service

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Response from Maxxidiscount.com Published on 02/09/2023

Thank you very much for your comment, we are delighted that you were satisfied with the delivery!

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Steeve M.

Published on 08/08/2023 à 16h41 following a purchase from 29/07/2023

The satchel looks sturdy but it's not the model we ordered.

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Sarah D.

Published on 03/08/2023 à 16h30 following a purchase from 25/07/2023

I received half of the delivery broken I sent a message to support maxi discount no response and I called it does not answer me

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Response from Maxxidiscount.com Published on 04/08/2023

Dear customer,

We sincerely apologize for the inconvenience caused by your partial delivery and the lack of response from our support department. We understand how frustrating this can be, and are committed to resolving this issue quickly for you.

We assure you that we take this situation very seriously, and will immediately investigate what happened with your order. Please bear with us while we carefully review your case.

In the meantime, we recommend that you check your spam or junk mail folders in case our reply to your message ended up there. If possible, please also check that you used the website to contact us, as we haven't received any mail from you.

We also regret that you were unable to reach us by phone.
We're in a busy period and it's difficult to respond at this time. We will be taking steps to improve our availability and responsiveness so that this does not happen again in the future.

We are determined to resolve this problem and provide you with a satisfactory solution as soon as possible. Your satisfaction as a customer is our top priority, and we will do everything in our power to rectify this situation.

Thank you for your understanding and patience. A member of our support team will contact you as soon as possible to resolve the problem and inform you of the action to be taken.

If you have any further questions or concerns, please let us know. We're here to help you and to ensure that your shopping experience with us is pleasant and trouble-free.

Once again, we apologize for any inconvenience. We hope to regain your trust and remain at your entire disposal.

Yours faithfully
The Maxxidiscount.com team

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Caroline N.

Published on 03/08/2023 à 06h26 following a purchase from 24/06/2023

Not super good quality

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Response from Maxxidiscount.com Published on 04/08/2023

Beste Caroline Nocquet,

Bedankt voor het delen van uw mening over uw recente aankoop bij ons.
Het spijt ons te horen dat u niet helemaal tevreden bent over de kwaliteit van het product dat u hebt ontvangen.

Klanttevredenheid is onze topprioriteit en we nemen alle feedback van klanten zeer serieus.
We willen ervoor zorgen dat u altijd producten van hoge kwaliteit van ons ontvangt.

Om de problemen die je hebt ondervonden met de kwaliteit van het product beter te begrijpen, moedigen we je aan om ons meer details te geven over de specifieke problemen die je hebt opgemerkt.
Zo kunnen we de juiste maatregelen nemen om de situatie op te lossen en ons productaanbod te verbeteren.

Uw tevredenheid is belangrijk voor ons en we willen u graag een oplossing bieden die voor u werkt.

We nodigen je uit om rechtstreeks contact met ons op te nemen via onze klantenservice op de contactpagina van onze website, en we zullen ons best doen om het probleem naar je volledige tevredenheid op te lossen.

Nogmaals onze excuses voor deze teleurstellende ervaring en we kijken uit naar de mogelijkheid om uw vertrouwen te herwinnen.

Hoogachtend

Het Maxxidiscount-team

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Benissante B.

Published on 02/08/2023 à 05h56 following a purchase from 19/07/2023

Very good service

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Chloe C.

Published on 01/08/2023 à 17h04 following a purchase from 19/07/2023

Does not answer the phone I have a problem with my bag on 6 calls I managed to get someone once who told me to make an email. Since then I've e-mailed and called several times.

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abdelhamid A.

Published on 01/08/2023 à 06h38 following a purchase from 13/07/2023

Very disappointed not to be repeated

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Response from Maxxidiscount.com Published on 04/08/2023

Beste Abdelhamid Abbaoui,

Het spijt ons te horen dat u erg teleurgesteld was over uw recente aankoop bij ons.
Uw tevredenheid is onze topprioriteit en we zijn vastbesloten om deze situatie voor u op te lossen.

Om de redenen van je ontevredenheid beter te begrijpen, raden we je aan om ons te vertellen over de specifieke problemen die je hebt ervaren met het product.
We willen rekening houden met al je feedback om ons aanbod te verbeteren en je een positieve winkelervaring te bieden.

We willen graag de kans krijgen om u volledig tevreden te stellen en uw vertrouwen terug te winnen.

Om dit te doen, nodigen we je uit om rechtstreeks contact met ons op te nemen via de contactpagina van onze website om ons te vertellen wat je er niet goed aan vond.
https://www.maxxidiscount.com/fr/contactez-nous

We zullen je verzoek met de grootst mogelijke zorg behandelen en er alles aan doen om een oplossing te vinden die is afgestemd op jouw behoeften.

We willen je ervan verzekeren dat we je mening waarderen en alle feedback van klanten zeer serieus nemen. Je winkelervaring bij ons moet positief zijn en we zullen er alles aan doen om de situatie recht te zetten.

Nogmaals, het spijt ons dat u een teleurstellende ervaring met ons heeft gehad. We kijken uit naar de mogelijkheid om u in de toekomst een betere ervaring te bieden.

Met vriendelijke groet

Het Maxxidiscount-team

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Tony L.

Published on 31/07/2023 à 08h26 following a purchase from 13/07/2023

I received the shoulder bag, but it gets damaged very quickly.

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Océane C.

Published on 23/07/2023 à 08h43 following a purchase from 09/07/2023

I received 2 out of 3 pink baby bottles when there was only supposed to be 1... I would have liked to be able to exchange them as they were for a little boy, but I couldn't reach customer service...

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Sabrina G.

Published on 04/07/2023 à 09h39 following a purchase from 21/03/2023

Very good product, good price and fast shipping

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Response from Maxxidiscount.com Published on 24/07/2023

Thank you for your review, Sabrina! We're delighted you enjoyed our products and services.

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Andritsiresy Miora Nandrianina R.

Published on 16/06/2023 à 11h32 following a purchase from 28/05/2023

Fast delivery, low prices and very responsive customer service. One item was out of stock and they quickly replaced it with others of my choice. I'm very satisfied! Thank you Maxxidiscount.

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Response from Maxxidiscount.com Published on 26/06/2023

Thank you very much Andritsiresy Miora Nandrianina for taking the time to share your review with us! We are delighted that you were satisfied with your purchase and with our services. We hope you will continue to be part of the Maxxidiscount community!

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veronique B.

Published on 19/05/2023 à 15h04 following a purchase from 28/04/2023

clean sheets

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Response from Maxxidiscount.com Published on 26/06/2023

Thank you for your review, Véronique. We're glad you liked our site and are satisfied with your purchase. We will continue to work hard to offer you the best quality and service.

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Alain R.

Published on 08/05/2023 à 14h24 following a purchase from 24/04/2023

product conforms to the description. delivery is quite fast. i recommend.

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Response from Maxxidiscount.com Published on 13/05/2023

Thank you very much for your comment Alain, we are delighted that your order arrived quickly and that you are satisfied with your product!

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ANTONIO A.

Published on 27/04/2023 à 13h50 following a purchase from 02/04/2023

Price super on the other hand shipping costs too high ... more the bag was badly folded in the package and therefore arrived damaged, torn ... I sent a SAV by mail and several calls but without answers unfortunately ... so new product, quite expensive with the shipping costs damaged ...

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Response from Maxxidiscount.com Published on 29/04/2023

Hello,
Thank you for your feedback.
However, we do not have any record of your emails on the support.

An email should be sent to :
https://www.maxxidiscount.com/fr/contactez-nous
or to [email protected]

Thank you for your feedback,

Sincerely,

Maxxidiscount

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Florence M.

Published on 26/04/2023 à 21h15 following a purchase from 12/04/2023

package received incomplete no response from the seller, when claiming I am very disappointed

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Response from Maxxidiscount.com Published on 29/04/2023

Thank you for your feedback.
However, we do not have any record of your emails on the support.

An email should be sent to :
https://www.maxxidiscount.com/fr/contactez-nous
or to [email protected]

When you made your claim on paypal you found that you were refunded within the hour and we apologized to you.

thank you

Sincerely,

Maxxidiscount

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Cindy T.

Published on 04/04/2023 à 13h30 following a purchase from 23/03/2023

Fast delivery and product conforms to the specifications.

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Response from Maxxidiscount.com Published on 06/04/2023

Thank you for your feedback! We are very pleased that our fast shipping and the compliant product met your expectations.

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JOEL D.

Published on 24/03/2023 à 17h14 following a purchase from 08/03/2023

We bought a wheeled binder a couple of weeks ago, the telescopic handle is already broken despite its normal use. Can the item be replaced? Thank you for your answer.

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Customer reviews of Maxxidiscount.com

Reviews 1, 2 and 4 stars

Reviews 1, 2 and 4 stars

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