Customer reviews of Maxxidiscount.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 202 published reviews
5 1 805 82% 4 224 10% 3 56 3% 2 39 2% 1 78 4%

Reviews 1, 2 and 4 stars

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C
Cécile C.
Rating: 4 out of 5
following a purchase from 24/09/2022
No problem
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Nadège C.
Rating: 4 out of 5
following a purchase from 22/09/2022
Compliant products.
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Azize G.
Rating: 1 out of 5
following a purchase from 22/09/2022
I did not receive the right item and moreover impossible to have them online to know how to return the item or possibly a refund.To avoid
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Response from Maxxidiscount.com
Hello Mr. Gasmi,

You have ordered a diary l'Etudiant Strass in a random color (black or pink) and it is exactly, after verification, what we have sent you.
Our after-sales service has been in touch with you on the phone and by e-mail to tell you how to return the product if it does not suit you.

We are still waiting for your return.

Kind regards
Maxxidiscount
V
Vanina B.
Rating: 4 out of 5
following a purchase from 15/09/2022
fast and careful shipping but the shipping costs are high compared to the product ordered
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MARINE M.
Rating: 1 out of 5
following a purchase from 04/09/2022
Package not received. No reaction from Maxxidiscount. It is me who has to harass Mondial Relais to know where my package is. I ask for a return of the package since it is lost and Maxxidiscount refuses. When this story is over I will not order anymore.
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Response from Maxxidiscount.com
Hello Mrs. Magnin,

We apologize for the inconvenience caused.

Our after-sales service has taken your complaint into account and has made a claim to the carrier to find out what happened to your package. We take this matter very seriously and a return will be made as soon as possible.

Kind regards
Maxxidiscount.com
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Laetitia G.
Rating: 1 out of 5
following a purchase from 15/09/2022
The agenda has taken on water, some pages are stuck and are unusable. I will not order from this site again. I am very disappointed.
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Alison B.
Rating: 1 out of 5
following a purchase from 14/09/2022
I was very happy because the package arrived in 3 days as indicated, BUT wrong item received... But a very fast sav who sent me the return form right away. I'm waiting patiently for the return of my order hoping that this time it's the right one.
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Response from Maxxidiscount.com
Hello Ms. Beyer,

We apologize for the inconvenience caused by this product error.

Our after-sales service immediately took care of your complaint and was able to process the product exchange as soon as possible.

Kind regards
Maxxidiscount.com
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Bernadett W.
Rating: 1 out of 5
following a purchase from 10/09/2022
No, package marked on the site shipped but after a call back to find out where the package is I was informed that due to a stock problem they had to cancel my order. Still no refund received.
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Response from Maxxidiscount.com
Hello Mrs. Wach,

We apologize for the inconvenience caused.
Due to a shortage of stock on the product ordered, we were unable to fulfill your order.
This last one was thus refunded to you in its entirety.

Good to you
Maxxdiscount.com
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Karine D.
Rating: 4 out of 5
following a purchase from 08/09/2022
Good quality price info I would like to know for info the doll that I took is it roller skating thank you very much
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Alicia S.
Rating: 4 out of 5
following a purchase from 06/09/2022
Very serious I recommend
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Dominique M.
Rating: 4 out of 5
following a purchase from 31/08/2022
Order conforms and well received small delay on the delivery date compared to the date planned
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Jacqueline S.
Rating: 4 out of 5
following a purchase from 29/08/2022
Ras
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Joyce M.
Rating: 4 out of 5
following a purchase from 16/08/2022
Received my package a little late one day apart from that nothing to say
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Aurélie P.
Rating: 4 out of 5
following a purchase from 13/08/2022
My son is very happy with his first Naruto schoolbag
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Elodie R.
Rating: 4 out of 5
following a purchase from 10/08/2022
Good reactivity when I forgot a product in my order. I recommend
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Kaltrina K.
Rating: 4 out of 5
following a purchase from 11/08/2022
Item corresponds well to the product requested. Very good. Now to see on time for the quality.
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Sabrina M.
Rating: 1 out of 5
following a purchase from 28/07/2022
Bag that does not fit I want to send it back but no response I do not recommend.
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MAHROUR K.
Rating: 2 out of 5
following a purchase from 10/08/2022
The price is too high.
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Vincent P.
Rating: 4 out of 5
following a purchase from 09/08/2022
Very professional, fast and reliable.
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Carine B.
Rating: 4 out of 5
following a purchase from 08/08/2022
Very good product and fast delivery
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Raphaëlle L.
Rating: 4 out of 5
following a purchase from 05/08/2022
choice, easy ordering
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emilie M.
Rating: 4 out of 5
following a purchase from 05/08/2022
It has a set that does not pass you all I send it back to you
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Evelyne S.
Rating: 4 out of 5
following a purchase from 03/08/2022
Very satisfied with the processing of the order
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ELODIE P.
Rating: 1 out of 5
following a purchase from 03/08/2022
Return shipping costs at my expense
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Response from Maxxidiscount.com
Hello Mrs. Porrazzo,

You ordered Tigex soothers that we delivered to you in due form. The pacifiers were delivered to you and you then contacted our after-sales service indicating that you had ordered the wrong model.

In this case, the return costs are at the customer's expense as indicated in our return policy.

Upon receipt of the returned product, a refund was immediately made.

Kind regards
Maxxidiscount.com
C
cathy G.
Rating: 2 out of 5
following a purchase from 03/08/2022
Schoolbag received without packaging, a broken clip, mail sent a week ago, still no response from you...given the price of the schoolbag, a solution could have been found...
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Response from Maxxidiscount.com
Bonjoru Mrs. Gustavino,

We apologize for the inconvenience.
After your complaint to our after-sales service, a new Sonic binder was sent to you immediately. You have now received it.

Kind regards
Maxxidiscount.com
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sébastien H.
Rating: 4 out of 5
following a purchase from 03/08/2022
good
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Martine L.
Rating: 4 out of 5
following a purchase from 02/08/2022
The delivery is good, the package and the items I ordered are OK.
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Aurelie V.
Rating: 4 out of 5
following a purchase from 24/06/2022
order delivered quickly and products conformed
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MARIANNE B.
Rating: 4 out of 5
following a purchase from 25/07/2022
Very good, but one of the Funlockets secret box arrived damaged. Otherwise fast shipping.
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Lydie B.
Rating: 4 out of 5
following a purchase from 15/07/2022
Perfect
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Delphine S.
Rating: 1 out of 5
following a purchase from 15/07/2022
Very disappointed, I ordered 1 inflatable buzz l'eclair ship for my son which arrived flat. I am still waiting for a refund or a new ship.
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Response from Maxxidiscount.com
Hello Mrs. Soulié,

Following your SAV complaint to our services, a new buoy was immediately sent to your home.

Kind regards
Maxxidiscount.com
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Stéphanie B.
Rating: 4 out of 5
following a purchase from 13/07/2022
satisfied with my purchase
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Ladreyt L.
Rating: 2 out of 5
following a purchase from 08/07/2022
I was told that the delivery would take place between the 11th and the 13th, knowing that I had specified that I needed it for the 13th of July. The package was prepared on Friday 08/07 but shipped on 12/07 so I didn't have the gifts for the birthday. And the package arrived in a deplorable state. The box of the toy is torn.
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Ângela M.
Rating: 4 out of 5
following a purchase from 06/07/2022
Perfect binder
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Stephanie P.
Rating: 4 out of 5
following a purchase from 06/07/2022
Super site, the two small backpacks ordered very nice and quality. The small kit is great. On the other hand the small lamp arrived broken
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Cindy D.
Rating: 4 out of 5
following a purchase from 02/07/2022
Good value for money Fast delivery Delivery cost a little high
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Liliane E.
Rating: 4 out of 5
following a purchase from 19/06/2022
Conforms to my wishes fast delivery
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Diane V.
Rating: 4 out of 5
following a purchase from 11/06/2022
Fast and responsive
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Françoise G.
Rating: 4 out of 5
following a purchase from 14/06/2022
Good choice of products. Simple order. Delivery within the announced time.
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SYLVIE S.
Rating: 4 out of 5
following a purchase from 14/06/2022
Serious.
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