Reviews Maxxidiscount.com : Discover customer reviews from maxxidiscount.com (Page 14)

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Anissa H.

Published on 06/09/2023 à 20h44 following a purchase from 26/08/2023

Taken very correct fast delivery and even in case of hazard. Good quality material.

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salima S.

Published on 06/09/2023 à 20h08 following a purchase from 25/08/2023

Fast service. Good product and good price.

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Dorothee C.

Published on 06/09/2023 à 11h31 following a purchase from 03/08/2023

2 products ordered only 1 in the package and after making a complaint I was told "out of stock we preferred to send you only one" but I was not warned and they waited for my complaint to reimburse me and no gesture on the shipping costs which are very expensive...

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Audrey W.

Published on 06/09/2023 à 06h13 following a purchase from 15/08/2023

I am very satisfied. Despite my product being permanently out of stock, a new one was sent to me at no extra cost to compensate for the slightly longer-than-usual processing time due to the busy back-to-school period.

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Laura M.

Published on 06/09/2023 à 06h00 following a purchase from 26/08/2023

Very good. Fast delivery, compliant products.

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Christophe W.

Published on 06/09/2023 à 04h56 following a purchase from 27/08/2023

Thank you very much

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Marielle S.

Published on 06/09/2023 à 04h36 following a purchase from 27/08/2023

Everything is perfect, the parcel was well packed, very happy with the items ordered.

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Alexandra T.

Published on 06/09/2023 à 03h39 following a purchase from 26/08/2023

Schoolbag for my daughter received quickly

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Géraldine R.

Published on 05/09/2023 à 22h12 following a purchase from 23/08/2023

Impeccable order despite late delivery

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Isabelle R.

Published on 05/09/2023 à 21h57 following a purchase from 27/08/2023

All went well

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Ariane A.

Published on 05/09/2023 à 21h27 following a purchase from 22/08/2023

Great products. The 2 bags are perfect, as is the kit. The order arrived in record time and was packaged with care. Super!

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Carole B.

Published on 05/09/2023 à 21h23 following a purchase from 23/08/2023

Very good reception in click&collect and compliant product.

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Tehahe V.

Published on 05/09/2023 à 21h00 following a purchase from 25/08/2023

Satisfied with the products, they are just as I expected.

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Hélène M.

Published on 05/09/2023 à 19h51 following a purchase from 26/08/2023

Totally compliant, very affordable price, fast delivery! Perfect!

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Gerard K.

Published on 05/09/2023 à 19h34 following a purchase from 23/08/2023

Delighted with my order, rechargeable fans, delivered as agreed, quickly, very good quality-price I recommend Maxxidiscount

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Sandrine C.

Published on 05/09/2023 à 19h34 following a purchase from 24/08/2023

Very pleased.fast delivery

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LUCIE G.

Published on 05/09/2023 à 19h33 following a purchase from 24/08/2023

Fast service, everything went smoothly.

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SYLVIE L.

Published on 02/09/2023 à 21h10 following a purchase from 20/08/2023

RAS: price, choice, quality, fast and careful shipping. Would recommend

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nicolas G.

Published on 02/09/2023 à 19h30 following a purchase from 21/08/2023

Professional service, large selection and very nice binder model, I recommend.

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Isabelle F.

Published on 02/09/2023 à 16h22 following a purchase from 23/08/2023

Parcel received at Point for my Petit's first day of school 👍

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Irena B.

Published on 02/09/2023 à 07h33 following a purchase from 21/08/2023

Very well packaged, quality products. As described. Fast delivery

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Laetitia N.

Published on 01/09/2023 à 21h45 following a purchase from 21/08/2023

Very happy

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Raphael R.

Published on 01/09/2023 à 19h34 following a purchase from 22/08/2023

Very good service

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CHANTAL B.

Published on 01/09/2023 à 17h21 following a purchase from 19/08/2023

Well received, but I can't install it. Could you please send me the instructions in French?

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karima O.

Published on 31/08/2023 à 08h22 following a purchase from 17/08/2023

Very bad experience for me... Being hospitalized, I placed the order online from where I was, so that everything would be ready for my son's return to school. Not being able to move or walk, I thought that everything would arrive on my return, given the information on the site... No order sent, despite a shipment tracking, without more information, then a cancellation of the order, 8 days after the order was placed... The only explanation: "Sorry, but we're out of the entire order...". So it takes 8 days to announce that the goods are not available... I wonder why there was a follow-up order, that's my question...? In any case I will certainly not recommend this merchant site to my relatives in view of my failed experience!!!!

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Response from Maxxidiscount.com Published on 24/10/2023

Dear customer,

First of all, we would like to express our sincerest apologies for the unpleasant experience you had recently. We understand how important it is to you that your son's back-to-school order goes smoothly, and we are deeply sorry that this was not the case.

We have carefully considered your situation, and understand your frustration. The circumstances surrounding your order fall far short of the level of service we aim to provide. We understand your question about the shipment tracking established despite the cancellation of the order, and this deserves an explanation.

Shipment tracking is automatically generated as soon as an order is created, and can indicate a processing stage even if the items are no longer available. This is due to the automated logistics process. However, we recognize that this can be confusing, and we are committed to improving our communication at this stage.

Cancellation of your order eight days after it has been placed is unacceptable, and we apologize for the delay. This in no way reflects our commitment to our customers. We understand that this has been a disappointing and frustrating experience, and we pledge to do better in the future.

We take your feedback very seriously, and will use this experience to improve our internal processes and ensure that such situations do not occur again in the future. Your confidence in our company is important to us, and we look forward to the opportunity to earn your trust again in the future.

As a sign of our deep regret, we would like to discuss with you how we can make amends for this situation. Please contact us at [email protected] or by telephone on 01 39889785 so that we can find a solution that suits you.

We hope you will accept our apology and that we can work together to resolve this situation satisfactorily.

Best regards,

Maxxidiscount

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Cécile V.

Published on 31/08/2023 à 06h30 following a purchase from 18/08/2023

Two out of three items wrong, return in progress with uncertainty about next step. Bad buying experience...

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Martina Z.

Published on 31/08/2023 à 05h28 following a purchase from 18/08/2023

Super fast delivery!!! Thanks

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Lidia K.

Published on 31/08/2023 à 00h09 following a purchase from 18/08/2023

Received very quickly, very well protected ... satisfied and recommend

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Magali C.

Published on 30/08/2023 à 21h13 following a purchase from 18/08/2023

Product conforms and shipped promptly

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Thomas T.

Published on 30/08/2023 à 20h42 following a purchase from 18/08/2023

Thank you so much! Fast delivery, top customer service! I warmly recommend

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Vanessa V.

Published on 30/08/2023 à 20h41 following a purchase from 17/08/2023

Fast delivery. Very good product

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Jasna Z.

Published on 30/08/2023 à 19h50 following a purchase from 19/08/2023

the product sent to me was slightly damaged

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Deborah L.

Published on 30/08/2023 à 19h44 following a purchase from 17/08/2023

Fast delivery and everything is in order.

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Michael M.

Published on 30/08/2023 à 19h30 following a purchase from 19/08/2023

Product purchased but sale cancelled a few days later due to stock shortage. It was refunded, however. But why act the sale without stock. It was urgent for me, so I lost several days. Too bad.

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graziella R.

Published on 29/08/2023 à 14h06 following a purchase from 17/08/2023

Do not answer my calls and package still not arrived there are 3 days before school starts ...

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Malika Z.

Published on 28/08/2023 à 17h14 following a purchase from 16/08/2023

Missing 2 items. I made a claim and no return. Very disappointed

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Response from Maxxidiscount.com Published on 30/08/2023

Below is our message following your complaint of August 23:

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Dear customer,

thank you for your message.

We apologize for the inconvenience.

A refund of 3.38 was issued today via Paypal,

Yours sincerely
Customer service

Maxxidiscount.com
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Please do not reply to this email.
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https://www.maxxidiscount.com/fr/contactez-nous

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AUDREY G.

Published on 28/08/2023 à 10h33 following a purchase from 16/08/2023

Super merci beaucoup

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Response from Maxxidiscount.com Published on 02/09/2023

Dank je Audrey, we zijn blij dat je onze site leuk vond.

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Ophélie G.

Published on 28/08/2023 à 08h51 following a purchase from 16/08/2023

Satisfied with my order. Delivery as expected. My son is delighted with his schoolbag for the start of the new school year.

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Response from Maxxidiscount.com Published on 02/09/2023

Thank you very much Ophélie for your positive review! We're delighted that you're happy with your order and that your son is delighted with his back-to-school schoolbag. We look forward to hearing from you.

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Isabelle C.

Published on 28/08/2023 à 05h23 following a purchase from 11/08/2023

First order on this site, everything was fine. Order confirmed, delivery fast and free, careful packaging. I recommend and will do it again.

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Response from Maxxidiscount.com Published on 02/09/2023

Thank you so much for your review! We are delighted that your first experience with us was so positive. We hope to see you again soon!

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Hanen B.

Published on 27/08/2023 à 23h46 following a purchase from 11/08/2023

Fast shipping and top quality

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Response from Maxxidiscount.com Published on 02/09/2023

Thank you very much for your positive review! We are delighted that you enjoyed your shopping experience at Maxxidiscount and we hope to see you again soon!

Customer reviews of Maxxidiscount.com

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