Customer reviews of Maxxidiscount.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 202 published reviews
5 1 805 82% 4 224 10% 3 56 3% 2 39 2% 1 78 4%

Reviews 1 and 3 stars

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F
Frédéric G.
Rating: 3 out of 5
following a purchase from 06/09/2022
the delivery time is not in accordance, I should have received it within three days after my order but not at all I received them a week later.
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Sabrina M.
Rating: 1 out of 5
following a purchase from 28/07/2022
Bag that does not fit I want to send it back but no response I do not recommend.
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ELODIE P.
Rating: 1 out of 5
following a purchase from 03/08/2022
Return shipping costs at my expense
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Response from Maxxidiscount.com
Hello Mrs. Porrazzo,

You ordered Tigex soothers that we delivered to you in due form. The pacifiers were delivered to you and you then contacted our after-sales service indicating that you had ordered the wrong model.

In this case, the return costs are at the customer's expense as indicated in our return policy.

Upon receipt of the returned product, a refund was immediately made.

Kind regards
Maxxidiscount.com
D
Delphine S.
Rating: 1 out of 5
following a purchase from 15/07/2022
Very disappointed, I ordered 1 inflatable buzz l'eclair ship for my son which arrived flat. I am still waiting for a refund or a new ship.
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Response from Maxxidiscount.com
Hello Mrs. Soulié,

Following your SAV complaint to our services, a new buoy was immediately sent to your home.

Kind regards
Maxxidiscount.com
A
Ana Isabel S.
Rating: 3 out of 5
following a purchase from 26/06/2022
Super fast delivery even abroad
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Maria L.
Rating: 3 out of 5
following a purchase from 08/06/2022
I will gladly 5sterne. Give but I'm still waiting for your notice. anyway thank you greetings.Maria
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Erwin E.
Rating: 1 out of 5
following a purchase from 11/05/2022
The profuct came really damaged
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Vanessa S.
Rating: 1 out of 5
following a purchase from 20/04/2022
Order bottle, cardboard all broken and torn
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Response from Maxxidiscount.com
Hello Mrs. Salmeron,

We thank you for your evaluation.
However, we do not have any complaint e-mail from you. We invite you to contact our after-sales service who will handle your complaint as soon as possible.

Sincerely
The Maxxidiscount team
H
Hélène M.
Rating: 1 out of 5
following a purchase from 07/04/2022
First experience on this site. My order is missing an item, I made a claim by mail and to date no response. I do not recommend.
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Response from Maxxidiscount.com
Hello,

thank you for your feedback.
However we do not count any mail from your mail,

for a better support please contact us at :

https://www.maxxidiscount.com/fr/contactez-nous

Thank you,

Sincerely,

Maxxidiscount
D
David B.
Rating: 3 out of 5
following a purchase from 08/03/2022
For the moment I'm still waiting for my parcel since a week and a half a crash at the post office, lost parcel .... or other so much so that I still haven't seen the color of my purchase. I wrote to maxxidiscount who answered very quickly to see afterwards if I end up receiving my purchase.
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Jocelyne D.
Rating: 3 out of 5
following a purchase from 26/02/2022
Package received quickly, very well packed. The agenda has a slight defect: the cover is slightly damaged.
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Christine B.
Rating: 3 out of 5
following a purchase from 12/02/2022
On-time delivery
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René G.
Rating: 3 out of 5
following a purchase from 02/02/2022
I waited 10 days to be informed that the item ordered was no longer available. But the replacement offer went well
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Emilie M.
Rating: 1 out of 5
following a purchase from 16/01/2022
Package not received and refunded without any explanation
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Response from Maxxidiscount.com
Hello Mrs. Mothais,

Thank you for your feedback. Unfortunately, due to a shortage of stock on the product we could not honor your order. This one was thus refunded to you in its entirety.

Sincerely
The Maxxidiscount team
M
Mariam M.
Rating: 3 out of 5
following a purchase from 11/01/2022
The bag is really small, only the kindergarten.
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denise P.
Rating: 3 out of 5
following a purchase from 09/01/2022
Never anyone at the end of the phone when you call and need information!!!
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Aurelien H.
Rating: 3 out of 5
following a purchase from 12/12/2021
Reception not fast enough
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Fabienne B.
Rating: 1 out of 5
following a purchase from 27/11/2021
I am very disappointed my backpack arrived with a crushed piece that regulates the straps so unusable, a week before Christmas I have no news despite my request and photo support ....Disappointed...really disappointed.
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Response from Maxxidiscount.com
Hello,

we sent you a new binder, could you change your mind?

Thank you
Sincerely,

Maxxidiscount
C
CATHERINE L.
Rating: 3 out of 5
following a purchase from 29/11/2021
Satisfied
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Nathalie S.
Rating: 1 out of 5
following a purchase from 17/11/2021
Product received damaged. I tried to contact the seller by phone without success to return my product without any answer. I then sent an email and still nothing.... Total lack of seriousness: to flee!
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Response from Maxxidiscount.com
Hello,

thank you for your message.

For a better service, please contact us by email,

we will not fail to find a solution for you,

Sincerely,

Maxxidiscount
V
Volker P.
Rating: 1 out of 5
following a purchase from 24/10/2021
I can not recommend the company Maxxdiscount at all! Twice received defective goods, despite the advice to pack them accordingly due to the fragility. It was expected that I return the defective goods. After my notice that I do not return them at my expense, there is no reaction. Also, the second (replacement) delivery was made only after setting a deadline and threat to become active via Paypal! So fingers off!!!
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Christiane B.
Rating: 3 out of 5
following a purchase from 20/06/2021
Good quality products Too bad that the delivery by Mondial Relay was lamentable
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zakia H.
Rating: 3 out of 5
following a purchase from 11/09/2021
Not bad.
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Aurore M.
Rating: 3 out of 5
following a purchase from 19/08/2021
The backpack is perfect, but the felt pens I received were disappointing because the black was dry. I had sent a complaint but no news.
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Florence G.
Rating: 3 out of 5
following a purchase from 28/09/2020
Fast delivery. The items ordered work but the packaging was covered in adhesive in all directions, as if it had been opened and then glued back together, which makes you wonder.
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Jessica V.
Rating: 3 out of 5
following a purchase from 19/08/2020
I have received the order and I am very pleased with the service and the pills.
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Catherine S.
Rating: 1 out of 5
following a purchase from 27/07/2020
I was very disappointed with the quality of the pillowcases, which were not sewn properly and therefore full of folds and creases, and did not form a rectangle. I have sent a message of complaint, which has remained a dead letter since, so the company does not take its customers into account. I wanted to buy a bed set, but as long as I do not have a refund or credit note, there is no chance that I will order again. I do not recommend this site ....... Not serious
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Response from Maxxidiscount.com
Hello,

Thank you for your order,
another pair of pillowcases will be sent to you,

We apologize for the inconvenience,
Sincerely,

Paris-stock.com
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NADIA E.
Rating: 3 out of 5
following a purchase from 16/07/2020
The delivery was on time and on budget, only I would have appreciated a coupon, a gift certificate or even a small gift for having made my purchases on this site and not on another.
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Sébastien T.
Rating: 3 out of 5
following a purchase from 16/07/2020
The site is well done and the delivery is fast but a slate with 5 markers was replaced by mistake by a slate with 1 marker whereas the first one was invoiced to me. I have made a complaint and am waiting for a reply....
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Response from Maxxidiscount.com
Hello,

thank you for your purchase. The missing markers have been sent.

We apologize for the inconvenience,
Sincerely,

Paris-stock.com
R
rose L.
Rating: 1 out of 5
following a purchase from 08/05/2020
The toys arrived and don't work .the backpack with a zip that doesn't open
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Leni G.
Rating: 3 out of 5
following a purchase from 12/01/2020
Pretty good, quality products, but want to keep you loyal with discounts that don't work when you buy.... Too bad, otherwise I would come back more often!
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Joseph V.
Rating: 1 out of 5
following a purchase from 06/11/2019
mid November, I received an oxford diary from August 2019 to August 2020 for the sum of 11.86€ I returned this incomplete diary at my expense: 5.10€ Paris-Stock reimbursed me 5.96€ Negative cost of this fictitious sale: 11€ from my pocket Scandalous! Site to avoid !!!!!
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C
Cecile G.
Rating: 3 out of 5
following a purchase from 30/10/2019
Lack of visibility on damaged stocks
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M
Marie Helene M.
Rating: 1 out of 5
following a purchase from 16/10/2019
Contacted twice because 2 out of 3 products were unavailable. Long delivery time. And in the end 1 item (1 agenda) arrived damaged. Bad experience!
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Laurence B.
Rating: 3 out of 5
following a purchase from 09/10/2019
Package arrived on time. I'm not sure if it's a good idea to buy a new one, but I'm sure it will be a good idea to buy a new one. Otherwise, for the rest, interesting prices!
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Nora S.
Rating: 3 out of 5
following a purchase from 01/10/2019
Delivery announced within 48 hours. Package received after 7 days
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Response from Maxxidiscount.com
Dear client,

We thank you for your opinion.

However we would like to bring some precisions: the announced times for the colissimo point withdrawal are from 48h to 72h.

Your order was shipped on Wednesday, October 2 and received in your relay point on Saturday, October 5, which is 3 days.

We are within the announced deadlines.

If however you would have remarks to make us share,
do not hesitate to contact us,

Sincerely

Paris stock
D
Déborah S.
Rating: 1 out of 5
following a purchase from 22/08/2019
Product not in stock although announced present
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Rose M.
Rating: 3 out of 5
following a purchase from 17/08/2019
Delivery too long Good quality product.
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Stéphanie A.
Rating: 3 out of 5
following a purchase from 11/08/2019
Good
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Monika S.
Rating: 1 out of 5
following a purchase from 15/06/2019
My order arrived a day late even though I had asked for it by chronopost on purpose. The 4 bubble guns I ordered did not work. The products seemed to be reconditioned. To be avoided!
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Response from Maxxidiscount.com
Hello,
Thank you for your order and your comment.
Your order was shipped on time, the delay is not our fault but the carrier.

Regarding the products, the products are new. We are confused that do not suit you, you have made a request for return, we are still waiting for the return of products.
Sincerely,

The support
Paris stock

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